Customer Relations Manager

As a Customer Relations Manager at RealEstateWallah, located in Bhubaneswar, you will play a crucial role in managing and resolving customer inquiries, ensuring customer satisfaction, and coordinating with the sales team to provide personalized property solutions. Your primary responsibility will be to foster long-term relationships with clients, address customer concerns, and maintain seamless communication channels throughout the property purchasing or leasing process. **Key Responsibilities:** - Managing and resolving customer inquiries - Maintaining high levels of customer satisfaction - Coordinating with the sales team to provide personalized property solutions - Fostering long-term relationships with clients - Addressing customer concerns and ensuring a seamless customer experience - Managing communication channels effectively **Qualifications Required:** - Customer Service and Relationship Management skills - Excellent Communication and Interpersonal skills - Experience in Sales Coordination and Property Solutions - Strong Problem-Solving and Conflict Resolution skills - Ability to work independently and as part of a team - Knowledge of the Bhubaneswar real estate market is a plus - Bachelor's degree in Business Administration, Real Estate, or related field RealEstateWallah is a reputable company specializing in affordable flats and plots with personalized property solutions in Bhubaneswar, Odisha. With a dedicated team committed to offering tailored solutions, we have earned the trust of hundreds of homeowners who have found their perfect home with us. Join us in our mission to provide top-notch customer service and create lasting relationships with our clients. Please note the salary range for this position is 2.8 - 4.2 lakhs per annum. As a Customer Relations Manager at RealEstateWallah, located in Bhubaneswar, you will play a crucial role in managing and resolving customer inquiries, ensuring customer satisfaction, and coordinating with the sales team to provide personalized property solutions. Your primary responsibility will be to foster long-term relationships with clients, address customer concerns, and maintain seamless communication channels throughout the property purchasing or leasing process. **Key Responsibilities:** - Managing and resolving customer inquiries - Maintaining high levels of customer satisfaction - Coordinating with the sales team to provide personalized property solutions - Fostering long-term relationships with clients - Addressing customer concerns and ensuring a seamless customer experience - Managing communication channels effectively **Qualifications Required:** - Customer Service and Relationship Management skills - Excellent Communication and Interpersonal skills - Experience in Sales Coordination and Property Solutions - Strong Problem-Solving and Conflict Resolution skills - Ability to work independently and as part of a team - Knowledge of the Bhubaneswar real estate market is a plus - Bachelor's degree in Business Administration, Real Estate, or related field RealEstateWallah is a reputable company specializing in affordable flats and plots with personalized property solutions in Bhubaneswar, Odisha. With a dedicated team committed to offering tailored solutions, we have earned the trust of hundreds of homeowners who have found their perfect home with us. Join us in our mission to provide top-notch customer service and create lasting relationships with our clients. Please note the salary range for this position is 2.8 - 4.2 lakhs per annum.