Customer Relations Manager

As a Customer Relations Manager at RealEstateWallah, located in Bhubaneswar, you will play a crucial role in managing and resolving customer inquiries, maintaining high customer satisfaction levels, and coordinating with the sales team to provide personalized property solutions. Your primary responsibility will be to foster long-term relationships with clients and ensure a seamless customer experience throughout the property purchasing or leasing process. Key Responsibilities: - Manage and resolve customer inquiries in a timely and efficient manner - Maintain high levels of customer satisfaction through personalized solutions - Coordinate with the sales team to provide tailored property options to clients - Foster long-term relationships with clients to ensure repeat business - Address customer concerns and manage communication channels effectively - Ensure a seamless customer experience during the property purchasing or leasing process Qualifications: - Customer Service and Relationship Management skills - Excellent Communication and Interpersonal skills - Experience in Sales Coordination and Property Solutions - Strong Problem-Solving and Conflict Resolution skills - Ability to work independently and collaboratively as part of a team - Knowledge of the Bhubaneswar real estate market is a plus - Bachelor's degree in Business Administration, Real Estate, or a related field Please note that the salary for this role ranges from 2.8 to 4.2 lakh per annum.,