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Thooba jewellery
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Customer Relations Executive

Customer Relations Executive

Thooba jewellery

2 - 6 years

0 Lacs

kerala

Posted:14 hours ago| Platform: Shine logo

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Skills Required

interpersonal skills communication skills client relations customer service conflict management teamwork problemsolving skills independent work jewelry industry knowledge

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relations Executive based in Chemmad, Malappuram, your primary responsibility will be to manage client relations, ensure customer satisfaction, and provide exceptional customer service. Your tasks will involve addressing customer inquiries, resolving issues, maintaining regular communication with clients, and ensuring a positive customer experience. Key Responsibilities: - Manage client relations to enhance customer satisfaction - Address customer inquiries and resolve issues promptly - Maintain regular communication with clients to understand their needs - Ensure a positive customer experience at all touchpoints Qualifications Required: - Excellent interpersonal and communication skills - Previous experience in client relations and customer service preferred - Ability to guarantee customer satisfaction and manage customer needs effectively - Strong problem-solving skills and conflict resolution abilities - Capability to work independently and collaboratively within a team - Prior experience in the jewelry industry considered advantageous - Candidates from any degree background are welcome to apply (Note: No additional company details were mentioned in the job description),

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Customer Relations Executive