The Customer Relations Executive role is a full-time on-site position located in Chemmad, Malappuram. As a Customer Relations Executive, you will be responsible for managing client relations, ensuring customer satisfaction, and delivering exceptional customer service. Your daily responsibilities will include addressing customer inquiries, resolving issues, maintaining regular communication with clients, and ensuring a positive customer experience. To excel in this role, you should possess excellent interpersonal and communication skills. Previous experience in client relations and customer service is preferred. You must have the ability to guarantee customer satisfaction and effectively manage customer needs. Strong problem-solving skills and the capacity to handle conflicts professionally are essential requirements. Additionally, you should be able to work both independently and collaboratively within a team. Prior experience in the jewelry industry is considered advantageous. Candidates with any degree background are welcome to apply for this position.,
As a Customer Relations Executive based in Chemmad, Malappuram, your primary responsibility will be to manage client relations, ensure customer satisfaction, and provide exceptional customer service. Your tasks will involve addressing customer inquiries, resolving issues, maintaining regular communication with clients, and ensuring a positive customer experience. Key Responsibilities: - Manage client relations to enhance customer satisfaction - Address customer inquiries and resolve issues promptly - Maintain regular communication with clients to understand their needs - Ensure a positive customer experience at all touchpoints Qualifications Required: - Excellent interpersonal and communication skills - Previous experience in client relations and customer service preferred - Ability to guarantee customer satisfaction and manage customer needs effectively - Strong problem-solving skills and conflict resolution abilities - Capability to work independently and collaboratively within a team - Prior experience in the jewelry industry considered advantageous - Candidates from any degree background are welcome to apply (Note: No additional company details were mentioned in the job description),