Customer Relations Executive

The Customer Relations Executive role is a full-time on-site position located in Chemmad, Malappuram. As a Customer Relations Executive, you will be responsible for managing client relations, ensuring customer satisfaction, and delivering exceptional customer service. Your daily responsibilities will include addressing customer inquiries, resolving issues, maintaining regular communication with clients, and ensuring a positive customer experience. To excel in this role, you should possess excellent interpersonal and communication skills. Previous experience in client relations and customer service is preferred. You must have the ability to guarantee customer satisfaction and effectively manage customer needs. Strong problem-solving skills and the capacity to handle conflicts professionally are essential requirements. Additionally, you should be able to work both independently and collaboratively within a team. Prior experience in the jewelry industry is considered advantageous. Candidates with any degree background are welcome to apply for this position.,