Customer Relations Executive

Role Overview: As a Customer Relations Executive at KLG Kia Panchkula, you will be instrumental in maintaining customer relations and ensuring high levels of customer satisfaction through the delivery of exceptional service. Your main duties will involve addressing customer queries, resolving complaints, and providing detailed information about the wide range of high-quality vehicles and services offered. Key Responsibilities: - Handle customer queries effectively - Resolve customer complaints in a timely manner - Provide detailed information about the products and services offered - Collaborate with different departments for seamless service delivery - Conduct follow-ups to evaluate customer satisfaction levels and improve service standards Qualifications Required: - Strong interpersonal skills - Effective communication abilities - Experience in client relations, customer satisfaction, and customer service - Attention to detail and excellent problem-solving skills - Proficiency in customer service software and tools (an advantage) If you are a team player with a passion for delivering exceptional customer experiences, we welcome you to be a part of our team at KLG Kia Panchkula and contribute to #MovementThatInspires.,