Company Description KLG Kia Panchkula is driven by the vision of #MovementThatInspires, with movement at the heart of our brand and moving people as the core of our business. We are dedicated to providing exceptional value and satisfaction to our customers through our wide range of high-quality vehicles and services. Role Description This is a full-time on-site role for a Customer Relations Executive at our Panchkula location. The Customer Relations Executive will be responsible for maintaining customer relations, ensuring customer satisfaction, and delivering excellent customer service. The daily tasks include handling customer querries, resolving complaints, and providing information about our products and services. Additionally, the role involves coordinating with different departments to ensure seamless service delivery and conducting follow-ups to assess customer satisfaction. Qualifications Strong Interpersonal Skills and Communication abilities Experience in Client Relations, Customer Satisfaction, and Customer Service Excellent problem-solving skills and attention to detail Ability to work effectively in a team and coordinate with various departments Proficiency in customer service software and tools is a plus
As a Customer Relations Executive at KLG Kia Panchkula, you will play a vital role in maintaining customer relations and ensuring customer satisfaction through exceptional service delivery. Your primary responsibilities will include handling customer queries, resolving complaints, and providing detailed information about our wide range of high-quality vehicles and services. To excel in this role, you must possess strong interpersonal skills and effective communication abilities. Your experience in client relations, customer satisfaction, and customer service will be key in delivering the level of service we strive for. Attention to detail and excellent problem-solving skills are essential attributes that will help you address customer needs effectively. Collaboration is at the core of our business, and you will be required to work closely with various departments to ensure seamless service delivery. Conducting follow-ups to assess customer satisfaction levels will be part of your regular tasks to continuously improve our customer service standards. Proficiency in customer service software and tools would be an added advantage in excelling in this role. If you are a team player with a passion for delivering exceptional customer experiences, we invite you to join our team at KLG Kia Panchkula and be part of #MovementThatInspires.,
The Sales and Marketing Specialist position at KLG Kia Panchkula is a full-time on-site role located in Panchkula. As a Sales and Marketing Specialist, you will play a crucial role in generating sales, managing customer interactions, providing exceptional customer service, and conducting training sessions. Your responsibilities will also include developing and implementing sales strategies and assisting in the day-to-day management of sales operations. To excel in this role, you should possess strong communication and customer service skills, along with proven experience in sales and sales management. Additionally, experience in training and development, excellent interpersonal and problem-solving abilities, and the capacity to work both collaboratively and independently are essential for success in this position. Prior experience in the automotive industry would be advantageous. If you have a Bachelor's degree in Marketing, Business Administration, or a related field, and are passionate about making a difference through innovative automobile solutions, we encourage you to apply for this exciting opportunity at KLG Kia Panchkula. Join us in embodying our vision of #MovementThatInspires and delivering high-quality vehicles while providing exceptional service to our customers.,
As a Customer Relations Executive at KLG Kia Panchkula, you will play a vital role in maintaining customer relations and ensuring customer satisfaction through exceptional service delivery. Your primary responsibilities will include handling customer queries, resolving complaints, and providing detailed information about our wide range of high-quality vehicles and services. - Strong interpersonal skills and effective communication abilities are essential for excelling in this role. - Experience in client relations, customer satisfaction, and customer service will be key in delivering the level of service we strive for. - Attention to detail and excellent problem-solving skills are necessary attributes to address customer needs effectively. Collaboration is at the core of our business, and you will be required to work closely with various departments to ensure seamless service delivery. Conducting follow-ups to assess customer satisfaction levels will be part of your regular tasks to continuously improve our customer service standards. Proficiency in customer service software and tools would be an added advantage in excelling in this role. If you are a team player with a passion for delivering exceptional customer experiences, we invite you to join our team at KLG Kia Panchkula and be part of #MovementThatInspires.,