Customer Relations Executive

As a Customer Relations Executive at KLG Kia Panchkula, you will play a vital role in maintaining customer relations and ensuring customer satisfaction through exceptional service delivery. Your primary responsibilities will include handling customer queries, resolving complaints, and providing detailed information about our wide range of high-quality vehicles and services. To excel in this role, you must possess strong interpersonal skills and effective communication abilities. Your experience in client relations, customer satisfaction, and customer service will be key in delivering the level of service we strive for. Attention to detail and excellent problem-solving skills are essential attributes that will help you address customer needs effectively. Collaboration is at the core of our business, and you will be required to work closely with various departments to ensure seamless service delivery. Conducting follow-ups to assess customer satisfaction levels will be part of your regular tasks to continuously improve our customer service standards. Proficiency in customer service software and tools would be an added advantage in excelling in this role. If you are a team player with a passion for delivering exceptional customer experiences, we invite you to join our team at KLG Kia Panchkula and be part of #MovementThatInspires.,