Customer Relations Executive

Company Profile Homes247.in is an innovative Indian PropTech platform offering comprehensive 360-degree real estate solutions at zero brokerage. Since its establishment in 2017, the company has been committed to modernizing the real estate industry through technology-driven services that enhance both client and builder experiences. As a proudly bootstrapped organization, Homes247.in is leading the transformation of India’s traditionally unorganized realty sector by bringing transparency, efficiency, and value to every interaction. Job Description / Key Responsibilities Conduct outbound calls to potential and existing customers to introduce various real-estate projects and services. Provide clear, accurate, and detailed information regarding project features and brand offerings. Identify and qualify interested prospects, directing them to the field-sales team when necessary. Lead, guide, and manage Customer Service Executive (CSE) teams to achieve performance goals. Address and resolve customer queries and grievances in a timely and professional manner. Maintain comprehensive records of calls, customer interactions, and sales activities. Capture useful information, follow up on customer requirements, and ensure high customer satisfaction. Pay Scale: Best in the industry