609 Customer Quality Jobs - Page 19

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainin...

Namdhari Seeds Private Ltd. is looking for Lead - Quality (Seeds) to join our dynamic team and embark on a rewarding career journey Oversee quality assurance for seed processing and packaging Ensure compliance with agricultural and regulatory norms Lead audits, inspections, and process improvements Coordinate with labs for germination and purity tests

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...

Please share your CV on sv14@svmanagement.com Role / Responsibilities Tractor and Genset Engine expert for assembly & testing Data analysis of 3MIS , 12 MIS and 24 MIS Arranging weekly meeting for warranty Claims Distribution of parts to concerned Agencies Warranty claim clearance -- vender debit and dealer debit Action Plan from Internal stack holders Monthly presentation on CSF Monthly presentation for J quest review Defect wise parallelization Day to day issues analysis and action plan sharing -- Auto, Agro and Genset Engines Key skills Engines knowledge (Tractor + Genset) Excellent knowledge of computers for MS excel, Power point and word Excellent knowledge of SAP systems Knowledge of 7...

SALES TARGET ACHIEVEMENT & DEVELOPMENT Aiming to achieve the sales targets Visiting the Point of Sales within the defined area and verifying that products are available and properly placed, that prices are visible, that advertising materials are in the right place, at the right time and in the correct quantity Taking orders in quantity and assortment necessary for targeted visibility and ensuring stock in the Point of Sales Exploring and providing direction on the development of business growth opportunities Influencing sales and supporting the client communicating catalogue, placement optimization, promotions and driving the innovative sales approach COMMUNICATION AND POS COORDINATION Build...

ResMed s products and manufacturing operations must comply with regulatory requirements for medical devices in various markets. The QA Department ensures that management systems are in place to support the design, development, and delivery of products that meet customer quality expectations while complying with regulatory standards. Responsibilities and Accountabilities: Develop project QA plans to ensure efficient new product implementation and product changes that meet quality system, regulatory requirements (ISO13485, CFR820, MDSAP), risk, and project timing. Advocate customer expectations for product quality and reliability, providing timely input and identifying, evaluating, and escalat...

Dear Candidate, Are you passionate about driving product quality, process improvement, and customer satisfaction ? We're seeking a dynamic Quality Control professional who thrives in a hands-on, cross-functional environment and is ready to take ownership of domestic and export quality standards . Key Responsibilities: Understand and analyze customer requirements to establish robust quality control processes . Lead and implement ISO 9001:2015 standards and compliance initiatives. Review specifications and quality plans aligned with industry benchmarks. Manage supplier quality , inspections, and ensure equipment/product compliance. Guide and train inspectors, line quality engineers, and manage...

Role & responsibilities Conduct call audits for inbound and outbound calls across sales and customer service teams, ensuring adherence to company standards, compliance, and customer satisfaction goals. Provide structured feedback to agents and team leaders based on audit findings to drive performance improvement. Prepare and present quality reports using Microsoft Excel,Word, and PowerPoint (e.g., pivot tables, charts, performance dashboards). Collaborate with the Operations teams to align quality goals with customer service and sales objectives. Monitor customer feedback and surveys to identify recurring issues and recommend improvements. Support quality-related projects and process improve...

Roles and Responsibilities: Partner to the customer in all quality aspects •Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process •Perform ICA at Customer end. •Quality meeting at customer. •Customer communication •Customer PPM monitoring. •Warranty meetings with OEMs •Settlement of warranty parts & cost. •Visit to dealers for attend live cases, if required. Mandatory Skills: Technical education (diploma, BE) in electronics or mechatronics •Experience in handling of customer complaints (problem solving methods, 8D reports) •Education/knowledge about quality processes mandatory •Experience wit...

Diploma /BE (Mech) preferred • Minimum 15 years in Quality plus 5 to 6 years in manufacturing • Exposure to Injection Moulding Process. High Volume Manufacturing • High Competency in Quality Tools and Techniques

Role & responsibilities About the Position: 1. Designation - Senior Engineer - Supplier and Customer Quality Assurance 2. Location - Pune Job Description: Safety : - Drive the safety culture within team and on lines and ensure use of PPE by all - Carry out safety audits and liaison with the safety guideline as per the EHS mandate Quality : • Supplier PPM monitoring & control. • Interaction with customer for quality resolution. • Part Divert Process (PDP) List.-Incoming inspection • Maintain Supplier 8D/PPS status.8 D closure within 7 days. • Statistical analysis & 8D for all issues monthly. • Develop and maintain check sheets for PDP parts & PDI parts. • Resolution of Supplier & Inhouse Qual...

Job Summary: We are seeking a detail-oriented and proactive Supplier Quality Engineer (SQE) to ensure that our suppliers consistently deliver high-quality materials and components. The SQE will be responsible for evaluating supplier processes in Electromechanical commodities, conducting audits, managing non-conformances, and driving continuous improvement initiatives to meet company and customer quality standards. Key Responsibilities: Lead supplier approval & development initiatives by assessing manufacturing/technology capabilities to improve quality, reduce costs, and enhance delivery performance. Work cross-functionally with engineering, procurement, and production teams to qualify new s...

Responsibilities: > Immediate joinee * Lead plant quality initiatives * Ensure customer satisfaction with product performance * Oversee manufacturing processes for compliance with IATF standards * Collaborate on supplier management strategies

We are seeking a proactive and experienced professional to head Quality Assurance and Control function within our engineering and electrical equipment manufacturing operations. The ideal candidate will ensure that all products meet internal standards and external regulatory and customer requirements, drive continuous improvement, and oversee compliance with applicable quality standards. Competencies: Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) ISO 9001, ISO 14001, ISO 45001 Lead/ Internal Auditor Certification Experience as an MR (Company/ Plant/ Site level) Six Sigma Green/Black Belt Extensive experience on data analysis and problem-so...

Handling & Analysis Of Customer Complaint & 8d (Problem Analysis ,Root Cause Analysis & Preparation Of Counter Measure Action Plan & Submission To Customer Return Rejection First And Last Piece Approval Report Verification Required Candidate profile Monitoring Of Customer Complaint Countermeasure Effectiveness To Participate & Involve In Daily Red Bin Analysis For The Previous Day Rejection & Follow Up Action With Cft SPC & MSA Analysis

-Promote BEST culture in Plant e.g. Kaizen Hungama, TPM,TQM Hour, BEST Convention etc. -Alignment with Customer / External agencies for participation in QC/TPS competitions -Review of deployment of QMS requirements across all processes within plant

Job Title: Quality Head Department: Production and Quality Department Qualification: Diploma Mechanical/B.E Mechanical Experience: 10+ years work experience Job Location: Sonawane Wasti, Chikhali, Pune Joining : Immediately Job Description:- 1. Experience in heavy machineries and fabrication. 2. Raw material inspection Review of test certificates with respect to standards & P.O. 3. Witnessing mechanical rest in laboratories Tensile, Impact, Hardness & Bend test. 4. Inspection of valves, pipes, fittings, pressure vessels, calandria, preheater, tanks, skids, tube bundles etc. 5. Review of radiographic films, witnessing ultrasonic tests, PT. 6. Witnessing of pressure testing of pipes, vessels &...

Job Description: We are seeking a highly experienced Service & Quality Manager with a strong background in the auto component industry to lead our service and customer quality teams. The ideal candidate will have at least 15+ years of experience in the service field, with a minimum of 3-4 years in a leadership role. This role requires expertise in managing customer quality, warranty processes, and product improvements, with a deep understanding of the automotive service industry. Key Responsibilities: Lead the service team to manage customer quality and field warranty management for automotive components. Collaborate with OEM service and quality teams to ensure high standards of customer ser...

Knowledge of HPDC Process, SPC MSA, 7QC Tools, 5`S, Drawing, inspection instruments, Problem solving, component & Tools inspection, Pooka Yoka, Why why analysis, KAIZEN, PPM, Rejection Monitoring, MIS Data, Machine process Knowledge, Aluminum Casting

Sr. Manager Quality (Foundry) Location: Kolkata Department: Quality Reports to: Plant Head / VP Quality Job Purpose: To lead and manage the overall quality function in a foundry environment specializing in fourues (furan resin) casting processes. Responsible for process quality, customer quality, supplier quality, and implementation of robust QMS systems to ensure defect-free deliveries and continual improvement. 1. Process Quality (Foundry & Four s Casting): Oversee and control quality parameters in furan resin casting process. Analyze and control casting defects sand-related, inclusion, porosity, blowholes, etc. Drive process audits and establish robust quality controls at all casting stag...

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: The Software Engineer in Test-III (SDET) keeps a keen eye on customer commitments and work collaboratively with engineering counterparts to meet customer commitments. The position must build productive working relationships and collaborate with cross-functional teams to meet customer quality specifications. The position is responsible for the design, implementation, and documentation of code automation. Works on problem analysis and exercises judgment based on situations and data. Productive relationships with senior internal and external contacts in their own area of expertise. Leads the a...

Head QC & Customer Assurance for Precision Consumer Durable products Lead QC team PAN India at factories & People Mgmt Develop QC Strategy Conduct Audits to ensure sourcing & manufacturing QC Standards & Reliability strategy & implementation Required Candidate profile B.Tech / M.Tech LADY candidate 20+ Yrs exp in QC in FMCG / CD / Auto / Consumer Electronics / Pharma Currently leading QC in Manufacturing Exp in leading multi locational QC in mfg./assembly units Perks and benefits Best As Per Industry Standards

Roles and Responsibilities Ensure quality management system compliance with ISO standards, IATF requirements, and customer expectations. Develop and implement effective supplier quality management processes to ensure timely delivery of high-quality products. Conduct regular audits and inspections to identify areas for improvement in manufacturing processes, materials, and equipment maintenance. Collaborate with cross-functional teams to resolve quality issues related to product design, production planning, and supply chain management. Analyze data from various sources (e.g., APQP reports) to identify trends and opportunities for process improvements. Desired Candidate Profile 7-10 years of e...

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: The Software Engineer in Test-III (SDET) keeps a keen eye on customer commitments and work collaboratively with engineering counterparts to meet customer commitments. The position must build productive working relationships and collaborate with cross-functional teams to meet customer quality specifications. The position is responsible for the design, implementation, and documentation of code automation. Works on problem analysis and exercises judgment based on situations and data. Productive relationships with senior internal and external contacts in their own area of expertise. Leads the a...