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Customer Quality Engineer

5 - 10 years

5 - 14 Lacs

Pimpri-Chinchwad

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Customer Quality 8D Reports Customer Complaints

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities: Partner to the customer in all quality aspects •Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process •Perform ICA at Customer end. •Quality meeting at customer. •Customer communication •Customer PPM monitoring. •Warranty meetings with OEMs •Settlement of warranty parts & cost. •Visit to dealers for attend live cases, if required. Mandatory Skills: Technical education (diploma, BE) in electronics or mechatronics •Experience in handling of customer complaints (problem solving methods, 8D reports) •Education/knowledge about quality processes mandatory •Experience with automotive customers •Good English knowledge Desired Skills: Core knowledge of electronic circuits and components. •Core knowledge on CAN case and CAN communication in vehicle. •Knowledge on 7QC tools/Why-Why Analysis/8D methodology.

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