Customer Outreach Executive

Designation: Executive - Customer Outreach & Relationship Development

Location: Surat, Gujarat

Department: Customer Relations / Pre-Sales

Employment Type: Permanent, On-roll

Gender Preference: Male/Female

Salary Range: Depend on Current Salary(Based on Interview)

Eligibility Criteria:

Educational Qualification: Minimum Graduation or equivalent

Experience Required: 1 to 3 years

Age Limit: 20 to 35 years

Shift: Night Shift (Aligned with US/EU Hours) Night Shift timings are 6 PM to 3.30 AM.

Required Skills:

Excellent spoken and written English communication

Strong interpersonal and cross-cultural communication abilities

Organized, self-driven, and detail-oriented personality

Proficiency in CRM tools and MS Office

Willingness to work night shifts aligned with international time zones Key Roles &

Responsibilities:

Conduct outbound communication to initiate and build client relationships across US/EU regions

Act as a liaison between clients and internal departments for seamless communication

Manage pre-sales activities including requirement gathering, product introductions, sampling, and onboarding

Understand client needs and coordinate with internal teams to deliver tailored solutions

Maintain accurate CRM records and ensure timely follow-ups

Work with a globally reputed organization in the diamond industry

Opportunity to interact with international clients

Structured growth opportunities and professional development

Exposure to world-class business processes

Apply fast.