9100 Customer Handling Jobs - Page 26

Hi Jobseekers, Greetings from ShiningStarsITPL We are hiring for voice process for one of the multinational BPO. Please go through the job description - Job Title: Voice Process Executive Job Type: Full-Time Language Needed - English + Hindi + Telugu Experience Required: At least 1 year experience on paper Salary Details: 18k CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confidentiality and integrity of customer data. Follow standard operating procedures and quality guidelines. Work collaboratively with team members and management to meet daily productivity goals. Required Skills: Good written English communication skills. Basic computer knowledge (MS Office, typing skills). Ability to multitask and manage time effectively. Minimum qualification: Any graduate. Willingness to work in rotational shifts. How to Apply: For any further queries or to get your interview aligned please give a call on - 9580746603 (Pooja Mishra) 7355013912 (Tamanna)

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Develop and implement comprehensive sales strategies to achieve company targets. •Build and maintain strong relationships with existing clients, understand their printing requirements, and provide solutions; prospect and acquire new clients. Required Candidate profile •Preferably should be from Paper, Printing Industry •Should be well conversant operating computers like MS office. internet, emails etc. Must have experience in Rollers Industry

Responsibilities: * Generate sales leads through outbound calls and telemarketing campaigns. * Handle customer queries via phone and email. *.Enter, update, and maintain lead data in the CRM system. *Track call outcomes and follow-up schedules. Free meal Health insurance

Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamPrioritization of workload Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Available Positions:- Customer Support & Sr Customer Support Technical Support & Sr Technical Support IT Help Desk engineers Server Support. Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. "walk in with a resume & walkout with offer letter" Preferred To Carry:- 5 Copies of Resume 1 Passport size photograph Photo copies of education documents & experience letters if you have prior work experience. Interview Details:- MONDAY TO FRIDAY : 1:30 PM TO 6:00 PM SATURDAY :11:30 AM T0 3:00 PM ADDRESS : Inspiration Manpower consultancy MEET : Deepanshu or call @ 9686682465 / 7259027282 / 7760984460 / 9900024811 Forward the details to your friends as well

Sales and service executive Required Candidate profile Service support, Automobile background.well Verse in sales Perks and benefits incentive Salary increment based on performance

We are Hiring for Ticketing Executive/ Ground Staff Executive for Leading airlines and airport ( Male and female both can apply) Job and Responsibilities Assisting Passengers at the Airport Checking Visa and Guiding them at the Boarding Gates Booking and Reserving Eligibility Passport Need to apply Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply

Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 6-8 years of experience in Property & Casualty Underwriting or Policy Servicing across shared services/Third Party BPO service providers (Essential) Hands on experience of managing the one of the following tasks from the earlier experience from Insurance Underwriting Cycle - Policy Issuance, Premium Audit, Pricing Reading, Endorsement, Quote/Booking, Aggregation / Modeling, Contract Reading, Slip Processing, Benchmarking, Binders Processing, Submission, Declarations, Cancellations, Reinstatements, Insurance KYC.Define Insurance policy and calucating premium including terms and condition for PropertyA process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. Underwriting services are provided by some large specialist financial institutions, such as banks, insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. What are we looking for Good to have someone with experience in Re-Insurance Fac and Treaty business.Support regional UA Manager in overseeing all daily business activities and act as the first point of contact for all UAs in the region.Triages submission for missing information and follows up with the broker for outstanding items.Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings and processes individual policy filings. Roles and Responsibilities: Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues.Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and work with the premium auditor for resolution. Qualification Any Graduation

Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Ms. Sangeeta - 82402 45399

Role: Executive - Account Management (CRM) Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Non voice coordinator Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Interested candidates share Cv on ronojoy.bagchi@mediassist.in

Applicants can call to Ms.Afreen Manzoor+91 - 9320613279 (11am-5pm) Only Job Description: As a Customer Service Associate , you will be a crucial link between the customers and the e-commerce platform, ensuring their queries and concerns are addressed promptly and professionally. Key Responsibilities: Manage customer inquiries and interactions through chats, delivering an exceptional customer experience. Assist customers with product information, order placement, order tracking, returns, and any other inquiries they may have related to products. Address customer concerns, complaints, and issues effectively, striving to resolve them to the customer's satisfaction. Stay well-informed about the products available on the e-commerce platform, keeping up with product updates, promotions, and discounts. Collaborate with the team to provide solutions for complex customer issues and escalate matters when necessary. Maintain accurate and detailed records of customer interactions in the company's CRM system. Adhere to company policies and guidelines to ensure consistency and quality in customer service. Qualifications and Skills : Fresher Graduates are welcome to apply. Under-Graduates with 6 Month Exp are welcome to apply. Versant V-4 Required. Good communication skills in English (both written and verbal). Good problem-solving and interpersonal skills. Willingness to work in a customer-centric and fast-paced environment. Basic computer and internet proficiency. Benefits: Competitive annual CTC of up to 1.98 LPA. 6 Days Working with rotational off. One-side Cab Facility . Comprehensive training and ongoing support. Growth opportunities within a leading tech organization. Employee-friendly work environment. Health and wellness benefits.

Responsibilities: * Collaborate with sales team on strategic planning * Manage customer relationships through CRM software * Analyze data to optimize performance * Handle customer queries via phone & email * Meet revenue targets

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 57,62,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 15k CTC EXPERIENCED: UPTO 25k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: 9214602997 Regards, Anuj Gautam (HR Executives) ShiningStarsITPL.

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 57,62,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 15k CTC EXPERIENCED: UPTO 25k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: 9214602997 Regards, Anuj Gautam (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #noida #noidajobs#noida#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess#inboundcalls

Shift Timing - 5.30 PM - 2.30 AM IST , 9.00 PM - 6.00 AM IST Position Overview: As a Strategic Account Manager, you will act as a focal point of contact after the client goes live. The critical aspects of this job are to manage customer relationships, expectations, customer business assessment, risk analysis and customer satisfaction. Job Functions / Responsibilities: Communicate with assigned clients to assess their comfort level with the eClinicalWorks EHR, understand their business operations, and help them reach their goals through our Know Your Client initiative. Understand your clients practices including growth opportunities and risks so that you recognize and act upon opportunities to maximize the benefits of EHR implementation. Carry out detailed SWOT analysis for clients to identify and document potential issues, assess impacts, and recommend solutions. Analyze practices and recommend products, features, and/or services to improve clients workflows and patient care. Manage client requests and expectations by working with internal eClinicalWorks teams, including Interfaces, Project Management, Technical Support, Development, and Information Technology Cultivate lasting relationships with clients, seeking ways to increase customer satisfaction. Requirements: Bachelors degree or Masters degree (preferred). Healthcare, account management, and/or technology experience are a plus. Strong interpersonal communication skills, including the ability to work with clients at all levels, from executive management to individual teams, providing insightful analysis to technical and non-technical audiences alike. Strong analytical and problem-solving skills. Other Skills and Abilities: Effective collaboration across teams and organizational levels. Multitasking ability in a fast-paced and often stressful work environment. Confidence in using individual discretion while dealing with clients. High work capacity, with a commitment to urgency and results. Honesty and dependability, Combined with a positive, professional, and polite manner. Ability to work autonomously and proactively. Familiarity with basic workplace conflict resolution skills.

Job Title: Store Manager Reporting to : MRH / Area Manager / Zonal Manager Role in the organization: To manage a store in a profit center capacity in order to achieve Budgeted sales and profits and provide superior customer service Responsibility Area 1 Sales Target Achievement To ensure implementation of promotional activities and create awareness of the Fabindia brand Identify potential customers and customize selling approach to cross sell/ up-sell Planning and Achieving the daily / monthly Store as well as category sales Targets of the stores Handling Customer queries To track and monitor retail metrices like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures Should be able to Gauge customer requirements, bulk orders and fulfillment of same Ordering the right product mix to meet customer/ store needs 2 Customer Service To ensure superior customer service at all times Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH 3 Store Operations Ensure appropriate look and feel, smooth running and security of own stores Maximize the store Profitability and Productivity by following the productivity parameters Maintain the balance between optimal utilization of the wallet and meeting customer needs Monitor compliance and provide inputs for refinement Identify need gaps and influence product mix Ensure optimal utilization of the wallet. Plan ordering and managing stock levels as per Fabindia SOP Providing inputs towards product development / Quality Issues To ensure timely global counts are done and all protocols related to inventory and merchandise upkeep are adhered to minimise inventory loss To keep check on the given OPEX budgets to ensure expenses are within the Budgets 4 Visual Merchandising To ensure VM Guidelines are followed and adhered to at the store Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximize SPF for the categories 5 Administrative Responsibility Providing data and the initial framework of the store budget Monitoring actual performance against OPEX budget through the year Compiling data and timely reporting of relevant market MIS reports(mystery customer, footfall, conversion, average bill value etc.) Administrative Responsibility Maintaining procedural and documentary compliance To ensure proper packaging & insurance documentation to be in place for cross store transfers. Accurate documentation is submitted timely to support claims 6 Market Study Track competition and local environment and provide inputs to AM / MRH Formulating strategies & recommending business development initiatives / workable business ideas Identifying potential store locations and business opportunities 7 MIS and Reporting Regular analysis of sales and stocks region / store / category wise MIS and Reporting To prepare various reports as per the timelines, daily, weekly, fortnightly and monthly 8 Self & Team Development/ Teamwork Team development by constant coaching and training To deploy staff between the categories basis their competencies KRA based evaluation performance of all reportees to be done by the end of every block and KRAs to be handed over to all reportees at the beginning of every block Running a detailed induction program along with Training department for induction of new team members. To provide coaching and mentoring to new employees Improving teamwork with peers/ markets/ PH To ensure that all team members are groomed as per Fabindia standards and adhere to the code of conduct

Roles and Responsibilities Provide advisory services to customers on car servicing, maintenance, and repairs. Handle customer complaints and queries related to after-sales service. Coordinate with technicians for timely completion of technical services. Ensure effective communication with customers throughout the process. Maintain accurate records of work orders, invoices, and inventory management.

Looking for min 1 year of exp in International Voice Process(Customer Support) Location- Pune and Bangalore WFO| 5 Days working Rotational Night shifts Any Graduate CTC- 5.75 LPA+ Variables Both way cabs

HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30Am to 6.30Pm Salary- 12200 + Unlimited Incentive Immediate Joiner Work Location: Viman nagar , Pune Required Candidate profile Minimum HSC required. How To Apply..? If interested WhatsApp HR Saloni :- 9689518944 (Call and What's app/mail) Mail id:- saloni.chavhan@credicus.co Perks and benefits Team Parties, Friendly Workplace, Holidays

Profile- Bajaj Finserv voice process Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve sales targets and improve overall performance metrics. Stay updated on product knowledge and company policies to provide informed support. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound calling). Strong communication skills in Marathi & Hindi languages. Ability to work on rotational shifts including weekends and holidays. Basic computer literacy for data entry purposes. High school diploma or equivalent required; graduation preferred. Fresher and Experience work from office immediate joiner Salary : 12,200 in hand + Unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Male & Female both can apply Day shift To schedule your interview call or send your CV through WhatsApp/ Contact No :- HR Saloni:- 9689518944 Mail id :- saloni.chavhan@credicus.co

Hi All, Movate ( Formerly known as CSSCorp ) is hiring for International Voice Process. If you are interested or know someone who might be, feel free to reach out. Call: 94442 42401 WhatsApp your updated CV to the same number Location: Chennai - Ambit IT Shift: Flexible to night shifts Roles & Responsibilities: Proven ability to communicate through oral and written forms in English. Strong problem solving skills. Reasoning ability; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer literacy (knowledge of PC architecture. Win 3. 1, Windows Operating Systems and internet applications). Detail oriented with organizational skills and ability to multi-task. Strong command of the English language with strong conversational skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products in English. Ability to remain calm under stressful situations.

Job Opportunity Immediate Joining! Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 15,000 20,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply.. Send your CV via WhatsApp For More Details, Contact HR Akshada:- 9822472894

Understand customer needs, Achieve sales targets through focused selling and promoting gold schemes, Conduct tele-calling for customer engagement, Ensure regular home visits by RSOs.

Position Overview We are seeking a detail-oriented and communicative Assistant for New Part Development to support the creation, management, and submission of APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process) documentation. This role is pivotal in ensuring that new automotive components meet customer specifications and quality standards throughout the development and production phases. Key Responsibilities APQP & PPAP Documentation: Prepare and maintain comprehensive APQP and PPAP documentation, including but not limited to: Design Records Process Flow Diagrams PFMEA (Process Failure Mode and Effects Analysis) Control Plans Measurement System Analysis (MSA) Dimensional Results Material and Performance Test Records Part Submission Warrant (PSW) Customer Interaction: Act as the primary point of contact for customers regarding APQP and PPAP documentation. Documentation Review: Ensure all documentation is complete, accurate, and submitted in accordance with customer requirements and industry standards. Cross-Functional Collaboration: Work closely with engineering, quality, and production teams to gather necessary data and resolve any documentation-related issues. Continuous Improvement: Participate in the review and improvement of documentation processes to enhance efficiency and compliance.