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1.0 - 6.0 years
1 - 5 Lacs
mumbai
Work from Office
Roles and Responsibility Provide exceptional customer support through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer support processes and procedures. Job Requirements Proven experience in customer support, preferably in an international setting. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-pace...
Posted 4 days ago
1.0 - 6.0 years
8 - 11 Lacs
navi mumbai
Work from Office
Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Resolve customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve complex customer issues. Develop and maintain a strong understanding of our products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer support processes and procedures. Job Requirements Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experience with customer relationship management software...
Posted 4 days ago
2.0 - 5.0 years
1 - 4 Lacs
mumbai
Work from Office
Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Excellent communication and interpersonal skills are required to interact effectively with customers. Strong problem-solving and analytical skills are necessary to resolve co...
Posted 4 days ago
1.0 - 6.0 years
8 - 11 Lacs
mumbai
Work from Office
Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve knowledge and skills to stay current with industry developments. Job Requirements Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changing priorities. Experience with customer relati...
Posted 4 days ago
1.0 - 6.0 years
8 - 11 Lacs
mumbai suburban
Work from Office
Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Resolve customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve complex customer issues. Develop and maintain a thorough understanding of our products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer support processes and procedures. Job Requirements Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experience with customer relationship management softwa...
Posted 4 days ago
2.0 - 5.0 years
1 - 4 Lacs
mumbai suburban
Work from Office
Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced environment and manage multiple tasks simulta...
Posted 4 days ago
0.0 - 2.0 years
2 - 6 Lacs
mumbai suburban
Work from Office
Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficiency in French language is mandatory. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and man...
Posted 4 days ago
2.0 - 4.0 years
5 - 9 Lacs
navi mumbai
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Work closely with internal teams to resolve complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information to customers. Collaborate with other departments to improve overall customer satisfaction. Analyze customer feedback and suggest improvements to processes and procedures. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ab...
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
mumbai
Work from Office
Roles and Responsibility Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to ensure seamless resolution of customer complaints. Develop and maintain a thorough understanding of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service, preferably in the IT Service & Consulting industry. Strong knowledge of customer service principles and practices. Excellent communication and problem-solv...
Posted 4 days ago
1.0 - 6.0 years
1 - 5 Lacs
mumbai
Work from Office
Roles and Responsibility Provide exceptional customer service and support through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer experience and loyalty. Job Requirements Proven experience in customer support, preferably in an international setting. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-pa...
Posted 4 days ago
0.0 - 2.0 years
2 - 6 Lacs
mumbai
Work from Office
Proficient in French Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficiency in French language is mandatory. Strong communication and interpersonal skills are essential. Ability to work in a fast-pace...
Posted 4 days ago
3.0 - 6.0 years
1 - 5 Lacs
mumbai suburban
Work from Office
Roles and Responsibility Respond to customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to resolve customer issues. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Minimum 2 years of experience in customer support or a related field. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to work in a fast-paced e...
Posted 4 days ago
3.0 - 6.0 years
1 - 5 Lacs
navi mumbai
Work from Office
Roles and Responsibility Provide exceptional customer support through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Collaborate with internal teams to resolve complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information. Identify opportunities to upsell and cross-sell products or services based on customer needs. Maintain high levels of product knowledge to effectively communicate with customers. Job Requirements Strong proficiency in French language is required. Excellent communication and interpersonal skill...
Posted 4 days ago
3.0 - 6.0 years
1 - 5 Lacs
mumbai
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer satisfaction. Maintain high product knowledge to effectively support customers. Develop and maintain strong relationships with customers through regular follow-ups. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills are necessary. Proficiency...
Posted 4 days ago
1.0 - 4.0 years
2 - 5 Lacs
mumbai suburban
Work from Office
Roles and Responsibility Provide top-notch customer support via phone, email, or chat for US insurance customers. Resolve complex customer queries and issues professionally and promptly. Collaborate with internal teams to resolve customer complaints and concerns. Stay updated on new products and services related to US insurance. Develop and maintain a thorough understanding of insurance policies and procedures. Identify opportunities to upsell and cross-sell relevant insurance products. Job Requirements Minimum 4 years of experience in customer support, preferably in the insurance industry. Strong knowledge of US insurance regulations and laws. Excellent communication and problem-solving ski...
Posted 4 days ago
3.0 - 8.0 years
4 - 6 Lacs
mumbai
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customers via phone or email. Collaborate with internal teams to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services. Stay updated on company policies and procedures to provide accurate information. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applica...
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
navi mumbai
Work from Office
Roles and Responsibility Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to ensure seamless resolution of customer complaints. Develop and maintain a thorough understanding of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service, preferably in the IT Service & Consulting industry. Strong knowledge of customer service principles and practices. Excellent communication and problem-solv...
Posted 4 days ago
2.0 - 4.0 years
2 - 6 Lacs
mumbai
Work from Office
Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficient in Mandarin Chinese language with excellent written and verbal communication skills. Strong understanding of customer service principles and practice...
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
mumbai suburban
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Work closely with internal teams to resolve complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information to customers. Identify opportunities to upsell and cross-sell products or services to existing customers. Collaborate with other teams to improve overall customer satisfaction and experience. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Excellent communicatio...
Posted 4 days ago
3.0 - 8.0 years
4 - 6 Lacs
navi mumbai
Work from Office
Roles and Responsibility Handle inbound calls from customers and resolve their queries professionally. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer issues. Collaborate with internal teams to enhance overall customer experience. Maintain high levels of product knowledge to effectively support customers. Meet performance targets and adhere to quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work inde...
Posted 4 days ago
3.0 - 8.0 years
4 - 6 Lacs
mumbai suburban
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services. Stay updated with industry trends and developments to improve customer service. Job Requirements Minimum 1 year of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Familiarity with IT ...
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
mumbai
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to enhance customer satisfaction. Develop and maintain strong relationships with customers. Identify and escalate potential issues to senior management. Continuously improve knowledge of products and services. Job Requirements Minimum 3 years of experience in customer service, preferably in a German-speaking environment. Excellent communication and problem-solving skills. Ability to work in a fast-paced US shift environment. Strong analytical and critical thinking skills. Experience with IT service and consulting ...
Posted 4 days ago
1.0 - 3.0 years
3 - 3 Lacs
gurugram
Work from Office
: IGT Hiring for Travel process! Requirements: Education: Graduate & Undergraduate with a minimum of 6 months of experience. Skills: Well-spoken candidates with excellent communication skills. Salary: Experienced (6 months+): Upto 30 CTC Perks & Benefits: Cab facility in odd hours Lucrative Incentives APPLY NOW
Posted 4 days ago
0.0 - 5.0 years
2 - 3 Lacs
noida
Work from Office
Inbound Customer Care Job Description Role – Handle inbound calls from customers regarding medical/emergency support, ambulance booking, and health queries. Customer Interaction – Answer calls politely, listen to the query, and provide correct information/assistance. Ambulance Booking Support – Register details, confirm location, and ensure timely ambulance dispatch. Problem Solving – Address customer concerns, guide them with correct process, and escalate issues if needed. Documentation – Update call details, booking info, and maintain records in system (CRM). Communication Skills – Good Hindi + basic English required, clear voice, patient & empathetic approach. Shift Work – Rotational shif...
Posted 4 days ago
0.0 - 2.0 years
2 - 3 Lacs
pune
Work from Office
Responsible for scheduling meetings, cold calling, lead generation, client conversion, proposal preparation, sales coordination, distribution development, relationship management, market research, and post-sales support. Required Candidate profile Candidate should have Experience in sales , Should know Hindi , English and kannada Language
Posted 4 days ago
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