9100 Customer Handling Jobs - Page 24

As an Assistant Manager in Quality Assurance & New Product Development, you will play a crucial role in maintaining quality standards for existing products and contributing towards the creation of new products. Your responsibilities will include overseeing quality control processes, ensuring compliance with regulations, managing the quality team, conducting audits and tests, handling customer queries related to quality, and maintaining ISO Audit documentation. Additionally, you will actively participate in the development of new products by collaborating with cross-functional teams, defining product specifications, identifying new blends of polymers and their applications, assisting in the procurement of lab equipment and materials, as well as supporting testing and validation processes for new products.,

You should have knowledge of the Banking Sectors and a basic understanding of any of the loan products like PL, BL, HL, or LAP. Creating relationships with customers virtually and having customer handling skills are necessary for this role. You should be able to pitch loan products effectively and possess good communication skills. This is a Full-time position with benefits including cell phone reimbursement, paid sick time, and Provident Fund. The compensation package includes a quarterly bonus. The work schedule is in the morning shift. The preferred education level for this role is Bachelor's degree. You should have a total of 1 year of work experience, with at least 1 year in sales. Proficiency in Tamil and English languages is preferred. The work location is in person.,

The job requires you to work full-time at the location in Amritsar, B-Block, Ranjit Avenue. It is essential that you have prior experience and possess excellent communication and customer handling skills. By showcasing your skills, you can progress to senior roles within the company. The role demands hard work, dedication to contribute to the growth of the company, and offers attractive incentives. Only genuine and serious applicants who are willing to work according to Australian working hours should apply.,

As a Logistics Operations Manager, you will be responsible for managing and optimizing logistics operations to ensure efficient and timely delivery. Your role will involve leading and motivating branch staff to achieve operational excellence, handling customer relations to resolve issues and enhance customer satisfaction. You will also be expected to onboard new B2B and B2C customers, manage sales growth, and meet targets. Additionally, analyzing performance metrics, identifying areas for improvement, and implementing necessary changes will be crucial aspects of your responsibilities. Collaboration with Delhivery and internal teams will be necessary to ensure seamless operations. To excel in this role, you should have a minimum of 1 year of experience in logistics, supply chain, or sales. Strong communication and customer handling skills are essential, along with familiarity with B2B and B2C sales processes. Good organizational and reporting abilities will also be required to effectively fulfill your duties. This is a full-time position with benefits including cell phone reimbursement, health insurance, and life insurance. The work location is in person, and the application deadline is 25/08/2025, with an expected start date of 01/09/2025.,

Join our team at Medekom and step into the forefront of Medical Device Innovation! Medekom Ventures Pvt. Ltd. is seeking a Service Engineer for Medical Devices to join our team. Based in Hyderabad, this role may require extensive travel. As a Service Engineer, you will be responsible for the installation, commissioning, maintenance, and servicing of high-end Medical Equipment. The ideal candidate will have 2-5 years of experience and hold a BE/B-Tech in Biomedical, Mechanical, or Electronics. Alternatively, a Diploma Holder with relevant experience in medical devices may also be considered. In addition to technical qualifications, we are looking for individuals with strong customer handling experience, customer orientation, the ability to work under pressure, and in challenging situations. Teamwork, problem-solving skills, and knowledge of computer software/hardware installation will be an added advantage. If you are looking to contribute to the cutting-edge field of Medical Device Innovation, we invite you to apply for the position of Service Engineer at Medekom Ventures Pvt. Ltd.,

As a Sales Executive at Grah Virasat Real Estate, you will play a crucial role in the company's growth by generating leads, converting prospects, and achieving sales targets. Your responsibilities will include conducting site visits, maintaining client relationships, collaborating with the marketing team, and staying updated on market trends. You must possess excellent communication skills, self-motivation, and the ability to work under pressure. A minimum qualification of 12th Pass or Graduate is required, and experience in real estate, insurance, banking, or direct sales is advantageous. Freshers with a passion for sales are also encouraged to apply. In return, you can expect a fixed salary, high-performance incentives, professional training, career growth opportunities, and a supportive team culture. If you are interested in joining our dynamic team, please contact us at 9057991155.,

Responsibilities: * Greet guests with warmth & efficiency * Maintain front desk operations * Handle incoming calls & visitors * Manage guest requests promptly * Input data accurately into system

As a member of our team, you will be responsible for working on product development and coordination, ensuring that our textiles and clothing meet the highest standards of quality and design. You will also be involved in inventory management and merchandising, helping to maintain optimal stock levels and present our products in an appealing way to customers. Additionally, you will play a key role in handling customer inquiries and providing excellent service to ensure customer satisfaction. Our company is dedicated to manufacturing textiles and clothing of the finest quality. We specialize in designing and curating handloom products that showcase craftsmanship and creativity. With both an online and offline presence, we reach a wide customer base and are committed to delivering exceptional products and service.,

You must possess the ability to identify the quality and purity of Gold in any form through manual processes. Your responsibilities will include the valuation of Gold pledged by customers. It is essential that you adhere to Standard Operating Procedures (SOPs), processes, and procedures. You should also be competent in handling walk-in customers at the Branch. Even if there are no current job openings matching your profile, you are encouraged to submit your CV for future opportunities. The job location for this position is in Bhopal, Madhya Pradesh. Candidates applying for a sales position must have a two-wheeler and a valid license. This role offers an excellent salary package and incentive structure. Interested candidates can apply by sending their CV to career@recapitafinance.com or recapitafincorp@gmail.com.,

As a Business Development Representative in Guwahati, your role will involve identifying new business leads and opportunities by developing new accounts in the real estate and residential sales sector. You should possess a Graduation degree and have 1 to 2 years of experience in outbound sales and marketing. Your primary responsibilities will include data sourcing and management, making tele-calls to generate meetings, developing selling skills to grow into a Business Development Executive, collecting feedback, answering queries, and generating positive leads daily. Additionally, you will be required to coordinate with the field sales team. To excel in this role, you must have excellent communication skills in English, Hindi, and Assamese. Being an extrovert who enjoys sales and marketing is crucial. Time management skills, customer service abilities, and telesales expertise are also necessary. If you are passionate about outbound sales, customer handling, lead generation, and possess proficiency in English, Hindi, and Assamese, this position offers an exciting opportunity to showcase your skills and contribute to the growth of the business.,

Job Title: Customer Support Executive Location: Gurugram Salary: 16 K to 18 K in-hand Salary Range] per month Job Type: Full-time Interested Candidate Send Me Updated CV On WhatsApp 9315987720 About the Role: We are looking for a Customer Support Executive to manage customer queries and complaints. You will also be responsible for providing product and service information and resolving issues in a timely and professional manner. --- Key Responsibilities: Respond to customer inquiries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions Ensure customer satisfaction and build strong relationships Escalate unresolved issues to the appropriate internal teams Provide feedback on the efficiency of the customer service process --- Requirements: Minimum qualification: 12th pass / Graduate Good communication skills in English and Hindi Basic computer skills (MS Office, email, CRM tools) Prior experience in customer service or call centers is a plus Patience, empathy, and a customer-first attitude --- Preferred Skills: Active listening Problem-solving ability Multitasking Time management Team collaboration --- Benefits: Incentives and performance bonuses On-the-job training and growth opportunities Health benefits (if applicable) Supportive and friendly work environment --- Let me know if you want a customized version for a specific industry (e.g., e-commerce, banking, telecom). Make outbound calls to promote products/services Provide advisory services via phone Resolve customer queries promptly Maintain strong customer relationships Handle incoming calls with professionalism

Eligibility : Min 1-year international voice experience with excellent communication skills. Job Description: Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate. Provide alternatives and apply Superior Service No, Call Handling Skills to Ensure Best Possible Solutions and FCR to Card Members. To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines. Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands to Meet Their Needs and Ensure Quality Service is given at all times. Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills. Excellent Verbal Communication. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations. Demonstrated Dependability/Self Motivating Skills. Change Management Ability. Demonstrated Ability to Work effectively within a Team Environment as well as independently. Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Qualifications: Previous sales experience while providing top notch customer service background Strong Interpersonal. Communication and Listening Skills. Compliance Language We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Regards, JASMINE NIVERIYA | Global Talent Acquisition & Onboarding Team COLLEAGUE EXPERIENCE GROUP ' 25 American Express India Campus , Sector 74A Gurugram, 122004, Haryana, India Email - jasmine.niveriya@aexp.com

PARSUDIH/GOLMURI/BIRSANAGAR /TELCO/SARAIKELA (Jamshedpur) (CD) 1. FE has handle the two portfolio CD Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day 2. FE needs to visit as per the plan shared by Backend team (in MUCH application). 3. FE need to visit according to time slot and All visit Feedback has to be updated (in MUCH application). 4. FE has to update details remarks in the visit log (in MUCH application). 5. FE has to upload House Photos of the visited cases (on MUCH). 7. FE Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor. 8. FE has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respective supervisors. 9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms.

Hiring for Vendor Support - PE ( international Voice Process) Exp - Fresher Location - Hyderabad Timings: US Night Shift - 2 way cab provided across 25kms only Notice Period: Immediate WFO / (US Night Shift) CTC - 3 lpa Key Skills : English + Hindi (Read, Write, Speak) with Good Communication Interested candidates contact HR Jawahar@8828153744 | jawahar@careerguideline.com

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Developer - Cash & Collections Responsibilities . Collect the delinquent amount from the customer over the phone or take promises from them on making the payment . Cash management including detailing, application, transfers, write-off etc. . Make collection to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution . Inbound & outbound calling . Provide payment plans basis customer requirement Qualifications Minimum qualifications . B.Com . Proven experience! . Ability to exercise sound judgement and decision-making skills . Excellent written and verbal communication and comprehension skills . Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities Preferred qualifications . Good customer handling skills . High Energy level! . Good knowledge of Excel Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Roles and Responsibilities Manage cash handling activities, including billing and customer payments. Handle customer queries and resolve issues promptly. Ensure accurate inventory management by maintaining stock levels and reporting discrepancies. Collaborate with team members to achieve sales targets and provide excellent customer service. Maintain store appearance, ensuring a clean and organized environment for customers. Desired Candidate Profile 1-6 years of experience in retail sales or related field (jewelry industry preferred). Strong skills in activation, billing, cashier activities, customer handling, inventory management, sales executive activities, and store operations. Ability to work effectively as part of a team and communicate effectively with colleagues and customers.

Roles and Responsibilities Manage cash handling activities, including billing and reconciliation. Handle customer queries and resolve issues promptly. Ensure efficient store operations by managing inventory levels, stock rotation, and visual merchandising. Supervise sales executives to achieve targets and maintain high standards of service quality. Conduct floor management duties such as controlling crowd control, ensuring safety protocols are followed, and maintaining a clean environment. Desired Candidate Profile 1-6 years of experience in retail sales or related field (freshers can apply). Strong skills in billing, cash handling, customer handling, floor management, inventory management, retail sales executive activities. Ability to work effectively under pressure with excellent communication skills.

Process: Voice –International Experience: Minimum 1 Year in International Voice Only Graduates CTC Up to 5.75 LPA+ Variables Location: Pune/ Bangalore Immediate and 30 days NP Shifts: 24*7 2 Way Cab Contact - 9521017693 Riyanshi

Responsible for building & maintaining positive relationships with customers, identifying opportunities for business growth, resolving customer complaints. Required Candidate profile Min 2 to 3yr exp They possess excellent communication & problem-solving skills & work closely with sales and marketing teams to boost profitability & customer satisfaction.

Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Store Sales Representative : Counter sales representatives help walk-in customers find the parts and equipment they need while providing prompt, friendly and professional service. Counter sales representatives assist customers through the entire sales process, monitor inventory and restock products as needed. They play a critical role in building relationships and providing excellent customer service. Responsibilities: Assist walk-in customers with questions about products, applications and pricing. Process sales, including entering orders, pulling products out of inventory, and scheduling delivery or helping buyers load orders. Help maintain the facility, including stocking levels, cleanliness and organization of the branch and yard. Education & Experience: Graduation required 0 - 6 years of experience Great communication skills

What You'll Do Understanding customer needs and requirements implement effective Product/Process Quality assurance and Quality control processes. Implement best practices, tools and techniques, world class methodologies. Work with peers and customers for achieving the best quality practices and standards. Ensure that the Product/Process Quality procedures and processes are following and conforms to customer, internal, ISO/AS, / IATF and regulatory/legal requirements. Manage the monitoring, measurement and review of processes, especially those that affect the quality of the organizations products. Provide leadership to a team of Junior Quality engineers, inspectors, auditors, analysts, and technicians. Conduct periodic KPI/Quality performance Review Meetings with Manager and Team members. Periodic Quality data reporting and review with all stakeholders (internal/external) on the performances, analysis and improvement plans Implement best QA/QC procedures and processes. Customer and In process Quality performance tracking and management Implement measurements, In-depth analysis, short term and long-term actions. Drive Root Causing, containment actions, preventive actions and fixes for issues. Ensure strict compliance to all procedures and processes involved in the manufacture of products. Participate in Certifications and Audits (Internal/Customer). Achieve Key Performance Indicator targets. Customer complaint management. Customer interfacing and communications. Risk assessment and mitigation. Participate in Product and Process qualifications. Quality Documentations (Quality procedures, Work Instructions, Inspection Docs, Alerts, COC, FAI, Defect RC/CA/PA reports, Yield and Quality performance and Analysis reports). Product returns and analysis (RMA) Management. Reporting to the Quality Manager on a day-to-day basis. Cross functional operation capabilities to drive improvements. Who You Are? Min 3-6 Years of relevant hands-on experience in handling Customer Quality, Product & Process Quality Control/ Assurance activities in reputed EMS or similar Electronic Product manufacturing industry. Hands on experience in making Quality documentations - Quality Procedures, Work Instructions, Inspection Docs, Alerts, COC, FAI, Defect RC/CA/PA reports, Yield/Quality performance and Analysis reports. Experience in Prototyping, NPI & Mass Production. Experience in Surface mount/PTH technology, Conformal coating, Product Integration, Product Testing of electronics products. Good working knowledge of IPC 600 and IPC 610 standards Good working knowledge of data (Yield, defect) analysis, RC/CA/PA methodologies, Quality tools and techniques, 5S, Kaizen, SPC, Lean & Six Sigma techniques. Good working knowledge of Control plans and FMEA Good Working knowledge of various Inspection methodologies, techniques and best practices. Good working knowledge of COC, FAI requirements Good working knowledge of ESD, MSD, FOD requirements. Good knowledge of ISO9001, ISO14001, ISO13485, NADCAP, AS9100 QMS Requirements, Certifications & Audits. Good knowledge of DFM/DFX activities Good knowledge of Engineering Change & Deviation management Working knowledge on below AIAG Core tools and IATF 16949 requirements are mandatory. (For Engineers handling Automotive Customers) APQP PPAP MSA SPC FMEA Should be Certified Internal Auditor for IATF 16949 (for Engineers handling Automotive Customers Key Performance Indicators High Rolled throughput/ETE In-Process Yields ow Defect rates, Rework and scrap - Low Cost of Poor Quality On-Time defect Analysis and Reports - Effective CA, PA closures On-Time availability of Quality Documents Facilitate On-Time Delivery of high-quality Products. Comprehensive, Accurate, Effective Quality documentations. Zero Non compliances (Internal/external) Good outgoing Quality performance, Low Customer Rejections, Low Customer complaints, On-Time closure of Customer Complaints (if any), Zero Customer escalations, High “Customer Satisfaction” Innovative initiatives On-Time RMA processing Implementation of Kaizen, Lean, Six Sigma, SPC, Zero Defect, TQM Co ordinating for Source Inspection activities and ensure Zero Defects.

Customer Support Representative (International Voice Process) Location: Hyderabad. Shift: Rotational Shifts (Cab facility available) . Working Days: 5 Days (Monday to Friday). Weekends: Fixed Saturday & Sunday Off. Join Status: Immediate Joiners Preferred. Qualifications: Graduate in any discipline. Experience :Freshers and experienced candidates welcome. Freshers eligible. Preferred: Minimum 1 year of experience in international voice process / customer support. Compensation : Fresher: During Training (First 3 Months): 10,700 Take Home. From 4th Month Onwards: 13,200 Take Home + Incentives. Experienced: Up to 5.5 LPA (Based on experience and interview performance). Skills Required: Good communication skills (verbal and written). Typing proficiency. Voice and Accent (V&A) clarity. Customer-centric mindset. Hiring Process: (Interview Timings: 11:00 AM to 3:00 PM) HR Round. Voice & Accent Round. Manager Round. How to Apply: Send your updated resume , via WhatsApp to: HR Sharon 7207647099. Mail id: rsharon.axis@gmail.com. References are also accepted.

Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com