9100 Customer Handling Jobs - Page 22

Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam and Tamil. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA Location : Remote Working days : 6 days a week Language : Malayalam & Tamil

Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR ARPAN -8420957662 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR ARPAN -8420957662

INTERESTED CANDIDATES CALL ON +919339231425 & WhatsApp your Resume at +919339231425 (Timing 12pm to 9pm) This Job Vacancies are Only For Male Candidates Desired Candidate should have at least 1 year experience in face to face Customer dealings Desired candidate must be less than 30 years of age Monthly Take Home Salary : KOLKATA - Rs.15,000 to Rs.20,000 (Day Swift, Office timing 9.30am to 7.30pm )+ Incentive. PUNE - Rs. 20,000 to Rs.25,000 (Day Swift, Office timing 9.30am to 7.30pm )+ Incentive. MUMBAI - Rs.25,000 to Rs.35,000 (Day Swift, Office timing 9.30am to 7.30pm )+ Incentive. Urgently required Back office executive managing end to end administrative and back office task. Should have good communication skill, Should have experience of customer's inquiry handling Should have good knowledge of MS Excel , MS Word, and Email letter writing, MS Paint Drafting of letters and mails Communicating with Customers and follow ups Attending incoming and outgoing calls Schedule: Full-time Competencies: Excellent communication and writing skills Smart and a good presence of mind Conversant with of MS office, MS Paint, Good Communication skill needed Qualification : Minimum Graduate Roles and Responsibilities Regular Follow up to existing clients and Builder Personnel's Have to do daily Customer Feedback entry Manage Bills and Invoices Have to do Basic designing work at Microsoft Paint Cataloguing, managing product, price, and description Work closely with Builder personnel Customer inbound call handling Coordinating with company sales stuff Accompany Customer Site Visit On Weekend Desired Candidate Profile Should have BPO experience in voice process of at least 12 months Have to work in MS Word, MS Excel, MS Paint Should have inbound call handing experience Should have at least 1 year experience in customer handling roles Should have a valid two wheeler driving license Perks and Benefits Monthly Take Home Salary : KOLKATA - Rs.15,000 to Rs.20,000 (Day Swift, Office timing 9.30am to 7.30pm ) PUNE - Rs. 20,000 To Rs.25,000 (Day Swift, Office timing 9.30am to 7.30pm ) MUMBAI - Rs.25,000 to Rs.35,000 (Day Swift, Office timing 9.30am to 7.30pm ) Additional Incentives Festive Bonus Mobile Phone Allowance Site Visit Allowance

We are hiring Bengali speaking Tele caller Qualification - 12th pass. Candidate should be smart and presentable. Language - Bengali must. Candidate should be smart and presentable. Salary - NTH -12000+PF+ESIC+Others incentives. CTC-15000 Timing - 10:00a.m-7:00p.m (Monday - Saturday) Week off - Sunday Male & female both can apply. Job roll - Follow up with existing /approved customers to take loan. Follow up the customers and convince them to take the loan. Age - 20-28 Job location - Shaoraphully For more details call Amit Sir @7003873445 (11:00p.m-7:00p.m)

We are seeking a confident, well-groomed, and presentable female Customer Host Executive to join our team. The ideal candidate must be fluent in Hindi, English, and Telugu , possess excellent communication and interpersonal skills, and ensure a warm, professional welcome to all customers and visitors. Key Responsibilities: Greet and welcome customers in a polite and professional manner. Assist customers with queries and direct them to the appropriate departments. Provide a seamless and pleasant customer experience. Maintain front office/reception area in a neat and orderly manner. Coordinate with internal teams to ensure customer requests are fulfilled. Handle customer feedback or concerns and escalate when necessary. Maintain records of customer visits and interactions. Ensure adherence to grooming and dress code standards. Candidate Requirements: Gender: Female candidates only Languages: Must be fluent in Hindi, English, and Telugu Education: Minimum 10+2; Graduation preferred Experience: 02 years in customer service/front office roles Skills: Strong interpersonal and communication skills Presentable appearance with a pleasant personality Customer-focused approach Basic computer knowledge (MS Office, email handling) Contact person Name : Shiva HR Manger Contact no 7013954339. Mail ID:- hr@srushtibaths.com

TATA HFL || Inbound || Customer Service || Customer Care Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Namrata Contact No:- 8624868754

Process- One Assist Experience- fresher/experience Salary: 12000 to 16000 inhand for non lingaul Salary - 18000 for Tamil, kannada, telugu Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Ghansoli Contact Details:- HR Namrata Contact No:- 8624868754

Process- TATA Housing Finance (HFL) OUTBOUND Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Ghansoli Contact Details:- Contact Details:- HR Namrata Contact No:- 8624868754 Perks and benefits Good Salary with unlimited Incentives

HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP Sahib 8448577782 Pankhuri 9811395870 Akash 9811395837 Mankirat 9811395705 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

Responsibilities: * Coordinate site visits & follow-ups * Handle customer queries via phone & email * Provide exceptional CRM support for real estate clients * Manage residential projects from start to finish

Process- ETLI Inbound Process Experience- fresher/experience Need - Fresher or Experience with Good Eng comms Ability to handle customer interactions with patience and clarity Basic computer knowledge. Salary:- 12,000 16,000 In-hand Required Candidate profile HSC is mandate Week off - Sunday fixed off Job location - Millennium Business Park, Sector 1, Mahape Navi Mumbai 400710 Contact Details:- HR Namrata Contact No:- 8624868754

Eligibility : Min 1-year international voice experience with excellent communication skills. Job Description: Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate. Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members. To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines. Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times. Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills. Excellent Verbal Communication. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations. Demonstrated Dependability/Self Motivating Skills. Change Management Ability. Demonstrated Ability to Work effectively within a Team Environment as well as independently. Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Qualifications: Previous sales experience while providing top notch customer service background Strong Interpersonal. Communication and Listening Skills. Compliance Language We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

* Manage customer queries via phone, email & chat * Providing training to clients on company's products * Collect client Feedback, satisfy them and make them retain * Maintain constant communication to ensure proper operations of the organization

Responsibilities: * Prepare engineering drawings & communicate effectively * Conduct line inspections, final inspections & customer handling * Ensure ISO documentation compliance * Execute NPD projects using GD&T, AutoCAD & SOPs Provident fund Annual bonus Health insurance Over time allowance

Hiring for International/ Domestic - Sales/Customer Service Location: Gurugram, Haryana Contact Person: HR Anushika - Whatsapp your resume to 9560061485 About Policybazaar.com Mission : Make India's billion-plus households financially safe and secure Values: Fairness to all our stakeholders Vision: A healthy and well-protected India PolicyBazaar.com is India's largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, InfoEdge (Naukri.com), Temasek, Tiger Global Management, True North, Premji Invest. The portal started in 2008 with a purpose to educate people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure life insurance, health insurance, and such products which were barely bought earlier. From receiving traffic of 180,000 visitors in 2008, PolicyBazaar.com has come a long way and today hosts over 100 million visitors yearly, and records 10 transactions on its platform every minute. The company collected Rs 3,500 cr of insurance premium in FY19, and is on track to double this figure in FY20. PolicyBazaar.com accounts for nearly 25% of Indias life cover, and over 7% of Indias retail health business. It accounts for roughly half of all internet based insurance purchase in the country. Group Companies Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin Visit policybazaar.com to know more about us . What would be the roles and responsibilities • Providing complete information about the product to the customer. • Solving all product or service related issues of the customers. • Preparing the Customer Service Guidelines • Keeping a Record of the Customers • Giving the right pitch to the potential customers, so they end up buying the product or availing the services. • Keeping a proper record of the customers. • Maintaining and updating the information of the customers regularly. • Providing the best possible solution to the queries of the customers. • Making products and services reports by collecting and analysing the information provided by the customers. What we are looking for in a candidate • Should be Confident & Dynamic. • Should have a bent towards Sales. • Excellent interpersonal and listening skills • Good persuasion skill. • Should be efficient in converting customer interest into sales. • Good negotiation skills. • Team Player • Quick learner, creative and achiever. • Passionate about work output Desired Skills and Experience - • SSC or higher education. • Fresher or Experience • Ability to communicate effectively Hindi & English language. • Basic computer skills. What do we offer? • Amazing work culture. • Complete Day shift. • 6 Day working • 1 Roster off • Unlimited Incentives • Good opportunity for career progression. • GMC- Group medical coverage • Gratuity is paid as per applicable law which is over and above total offered CTC Our Recent Awards Over the years Policybazaar.com has won over 50 awards for its innovative business model, marketing efforts and customer centricity at various forums. Following are some of the prominent ones. We Are An Equal Opportunity Employer At Policybazaar.com, you will be immersed in an exceptional work environment. You will be surrounded by colleagues who are committed to helping each other grow. If youre looking to make an impact, Policybazaar's the place for you. Interested candidates can share their resume to anushikasrivastava@policybazaar.com Or whatsapp to 9560061485 Regards, HR Anushika Policy Bazaar

Role & responsibilities Responsible for making outbound calls to collect overdue loan payments. Maintain call records, engage customers, follow scripts, upsell products where applicable, and achieve personal/team targets. Preferred candidate profile Must be DRA certified by IIBF. Work is target-based. Experience in outbound calling or collections preferred. Location: Vadodara.

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call HR Gayathri@9538878905 gayathri@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For more details Call HR Gayathri@9538878905 gayathri@thejobfactory.co.in

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 13k in hand + incentives Experience- Upto 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud and Navale Bridge Pune. To schedule your interview Call or send your CV through WhatsApp HR Swapnali:- 9822946582

Process - Bank Of India Inbound Process/Customer Service -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 22 K CTC -ROI - HR and Ops only Required Candidate profile Qualification- 12th and above How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:- HR Sakshi :- 84325 37262

Hiring for International Customer Support (Voice / Chat / Semi-voice) Roles and Responsibilities Handle international customer calls, emails, and chats to provide exceptional customer service. Resolve customer queries related to products/services in a timely and professional manner. Minimum 6 months BPO experience Undergrad/Graduate Rotational Night Shifts | 5 Days Working Both-side Cabs CTC up to 30K | TH 26K | Incentives up to 7.5K Retention Bonus: 60K (as per policy) CONTACT: Kamya- 9084148502

We are seeking enthusiastic and customer-oriented Customer Care Executives to join our dynamic team. Efficiently handle inbound calls, book/reschedule doctor appointments, resolve queries, manage admin tasks, coordinate with teams.

Roles & Responsibilities Qualifying generated leads and plan visit to potential customer and visit daily 4-5 potential customers. Conducting product demos, following up with existing clients, collecting feedback, and maintaining business relationships. Identifying new sales opportunities through cold calling, emailing, and networking events and initiating contact with the right prospects. Handle existing distributor and create new distributor as per market potential. Payment collection from distributor as per agreed credit terms. You should have at least 3-5 years of experience working in a customer-facing role, preferably in a B2B Company. 5+ Years of experience overall. You should have strong problem-solving and decision-making skills with demonstrable knowledge of sales techniques and strategies. You should have excellent interpersonal skills, research capabilities, negotiation skills, and essential analytical capabilities. Fluent in English, Hindi, and at least one regional language. Age Should be below 35 years. Preferred skills A degree in marketing, sales, communication, engineering, or equivalent. Skilled in CRM and lead generation platforms such as salesforce. Working knowledge of data analysis tools such as Microsoft Excel.

Hiring Update Healthcare Voice Process Location: Gurgaon Work Mode: Work From Office Process: Healthcare (Voice) Experience: Freshers & Experienced both can apply Salary: 27 K to upto 37K CTC Working Days: 5 days Share your cv on 8837510323. Office cab/shuttle Provident fund

Role & responsibilities * Client Acquisition: Identify new business opportunities and client segments(B2B and B2C). * Building relationship with Interior designers, event planners, and real estate developers. * Sales Strategy & Execution: Creating and implementing targeted sales plans to meet monthly/quarterly targets. * Partnerships & collaborations: Developing strategic partnerships for cross-promotions and c0-branded campaigns. * Market Research: Conducting competitor and market analysis to identify emerging trends and customer needs. * Promotional Campaigns: Planning and supporting in-store events, pop-ups, and seasonal campaigns. * Customer Engagement: Interacting with walk-in clients, explaining product features, and assisting in visual merchandising. * Digital & Offline Outreach: Supporting online initiatives like lead generation and CRM outreach. * Reporting & Documentation: Preparing daily and weekly reports on sales activity, client feedback and campaign effectiveness. Preferred candidate profile Excellent communication and negotiation skills Good managerial skills Good customer management skill