9100 Customer Handling Jobs - Page 19

Responsibilities: Manage counter sales: upsell, cross-sell, handle returns Follow up payments: collect, reconcile, remind Excellent communication skills: build customer relationships

Apply in Top BPO MNC & Captive Units_ upto 6LPA +Lucrative incentives Graduates or U/G Freshers or experience with excellent communication skills Various roles in customer service and sales. Salary upto 5.5 LPA Freshers 23K in hand Experience 38K in hand unlimited Incentives 5 days working Cabs available. If interested call on 9999863242 Preeti If calls not answered Please share CV on whatsapp on same number.

Apply in Top BPO MNC & Captive Units_ upto 6LPA +Lucrative incentives Graduates or U/G Freshers or experience with excellent communication skills Various roles in customer service and sales. Salary upto 5.5 LPA Freshers 23K in hand Experience 38K in hand Unlimited Incentives 5 days working Cabs available. If interested call on 9999863242 Preeti If calls not answered Please share CV on whatsapp on same number.

Job description ** Male Candidates can share your resume directly through career@anabond.com / 9789849538 ** Job Location : Indore (B2B), Lucknow (B2B), Mumbai (B2B), Nagpur (B2B), Aurangabad (B2B), Ahmedabad (B2B), Surat (B2B), Railways & Marine (HO) (B2B). Role & responsibilities : Identifies product upgrades or new releases by keeping up with market trends, rival activity, and industry developments. Making cold calls to set up meetings with prospective clients to look for new business. Learn sales techniques and demo techniques on the job. Both primary and secondary sales expertise To close a transaction, pay attention to the needs of the costumer and present appropriately. Analysing prospects and their standing in the market, conducting research, and examining sales possibilities in order to find commercial chances. Create regular assessments, financial & sales data reports. Continuously co-ordinate with current clients via phone calls, emails, and in-person visits to maintain and create networks. Take part in activities (sales meet & Exhibitions etc..) on company's behalf. Preferred candidate profile : Having work experience in Adhesives & Sealant Background Others Details: Salary : 25K to 50K Job Status : On Roll (Permanent) Qualifications : Any Degree Other Compensation Benefits : Fixed Daily Allowance, PF, Insurance (Group Medical, Personal Accident , Term Life Insurance), Bonus, Leave Travel Allowance, EL Encashment, Gratuity, Incentive. Role: Sales Support & Operations - Other Industry Type: Chemicals Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education : UG: Any Graduate

Responsible for daily co-ordination & reporting to meet the project goals & expectations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome. Responsibilities Proactively monitoring project progress Resolving issues and initiating appropriate corrective action Creating reports and project documentation Analysing databases, doing quantitative and qualitative research Regularly participates in important projects or activities as a full contributing team member.

This job Involvs rotational shifts and week offs Shift Time 8:30 PMto 5:30 PM 5:30 PM to 2:30 AM 12:30 AM to 9:30 PM HOlidays will be as per Canada (No regional holidays ) Time Zone : EST Candidate must have Strong English and/or French proficiency (written and verbal), with highest level of Accent Neutralization Sound understanding of TELECOM, switching Technologies A good team player Responsibilities Customer Complaint Handling Identification of customer on call Understanding nature of the problem Updating customer information in the database First Level Resolution Fix known problems from KEDB Temporary fix (when pre-installed backup is absent) Activating network backup (when backup is already present) Performance Management Generation of overall PBX network performance statistics Network monitoring Fault and quality issues identification Criticality based labeling Alarm correlation o Alarm normalization Trouble Ticket Management Reactive Open / Update / Clear (e.g.: Problem resolved) / Close TT (On receiving customer confirmation) Proactive Automated / Manual ticket generation Proactive Automated / Manual Ticket prioritization Reactive - Assign ticket to the correct team Customer Communication Communicate ETA / ETR Status update of TT/ problem resolution Confirmation of problem before TT closure Customer reporting (e.g.: RFO, incident report, action taken report

Customer Relationship (inbound call) Location : Vashi Mumbai (near vashi station ,Navi mumbai CTC Range CRE : 1.75 LPA - 2.50 LPA, CRM : 2.50 LPA -3.50 LPA 5 days working - 2 days week off Timings: 7 :00 AM TO 8 :00 PM (9 hours rotational shift )

We are hiring in TASKUS for International Voice process SALARY RANGE : 25k CTC - 37k CTC Location : GURGAON / NOIDA REQUIREMETNS - Excellent communication skills are required - Minimum 3 months of International BPO exp is required - Immediate joiners only - UG/ Graduates both can apply FOR MORE INQUIRY , CONTACT US ON : HR BINEETA : 9622399891 HR SOHAM : 9352492579

Responsible for managing day to day network operations and maintenance, in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

Responsible for managing day to day network operations and maintenance for certain govt clients at Mumbai. This includes- customer change requests, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of customer network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Track and monitor the environment performance to ensure minimal interruption to customer network & Data centre operations Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team.Desired Skill sets CLS working experience Troubleshooting experience of network, equipment and service level faults Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives. Good working knowledge on Tejas & DWDM devices Working knowledge of LAN, WAN and Cisco devices

Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business unit s overall results. Responsibilities Monitor and review resolution of customer issues by customer service operations team, analyse productivity and escalation of issues. Incident management - assign incident manager for critical/escalated faults, manage all customer communication, work with internal stakeholders to ensure timely fault resolution. Plan support needs for the customer; ensure timely execution of service acceptance function & compliance with turnaround time (SAT) Engage with customers, understand their expectations, gather transaction feedback, and ensure closures within the fault window. Monitor spikes in escalation of tickets. Devise mechanism to track all escalations & identify root cause of the escalations. Identify improvement areas in terms of process, people, resources to avoid escalating situations & implement solutions. Review of performance on a periodic basis and minimize recurrence of incidents basis the past trends. Share timely feedback with engineering team on customer experience and major issues faced by them. Identify key problem segments and plan changes on a pro-active basis. The role will lead a large team.Desired Skill sets Excellent customer handling ability. Should have dealt with large team sizes. Experience on building process efficiency Expertise on implementation, installation, integration troubleshooting and overall functionalities.

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Call Naushad 6360065090 or 9964080000 visit jobshop.ai to explore other open positions with us We are Hiring for World Best Call Centers in Bengaluru. International Voice & Non Voice Process in Whitefield: - Call Naushad 6360065090 Fresher Salary upto 24,000/- Take Home & Experienced upto 38,000/- UK & US Banking in Manyata Tech Park -Naushad 6360065090 on 9110657487 or 9964080000 Experienced Salary upto 40,000 CTC + 8000 Incentive Salary 23,000 + unlimited incentives Hiring for World's Largest Ecommerce Client in Bellandur & Electronic City - - C all Naushad 6360065090 or 9964080000 10th Std, PUC & Grad Fresher or Experienced Salary upto 28,000 Take Home + incentives Technical Support for Freshers in Baghmane Tech Park & Whitefield - -C all Naushad 6360065090 or 9964080000 Fresher Salary 3.3 Lacs + 2.7 Lacs Variable Experience Salary 5.3 Lacs + 2.7 Lacs Variable Call Naushad 6360065090 or 9964080000 to speak to any of our HR Recruiters visit jobshop.ai to explore other open positions with us

Job Description: **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. Bhuvana 7406034000 - Ideal for freshers starting out or experienced professionals looking to grow! Job Details: Role: Customer Support International Voice Process Location: AMR Tech Park, Honasandra, Bangalore Work Mode: Work from Office Shift Timing: Rotational Shifts Weekly Offs: 2 Days Off (Fixed Saturday & Sunday Off) Salary & Benefits: Freshers: 21,000 Take-Home Salary Experienced: Up to 28,000 Take-Home Salary (based on experience) Additional Benefits: 2-Way Cab Facilities within defined radius Fixed weekend offs Incentives (performance-based) Paid training and career growth opportunities Eligibility Criteria: Education: Undergraduate / Graduate Experience: Freshers can apply Candidates with 6 months to 2 years of international voice experience preferred Skills Required: Excellent English communication Strong customer service skills Willingness to work in rotational shifts Ability to handle queries and resolve issues effectively Interview Rounds 1 HR Round: 2 VNA (Voice & Accent) Assessment 3 Operations Round Bhuvana 7406034000 For More Details Call HR Bhuvana 7406034000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. For More Details Please Call Sara on 6360065554 or 9964080000 or visit jobshop.ai to explore other open positions with us Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home + 4K Night Shift Allowance + Incentives Experience 25 to 30 Take Home + 4K Night Shift Allowance + Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc Location: Bhartiya Tech City Belendur Pri Tech For More Details Please Call Sara on 6360065554 or 9964080000 or visit jobshop.ai to explore other open positions with us

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. For More Details Please Call Ambika on 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home + 4K Night Shift Allowance + Incentives Experience 25 to 30 Take Home + 4K Night Shift Allowance + Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc For More Details Please Call Ambika on 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us

We are hiring for Top BPO's for customer support. Hiring for content moderation Key skills required: Should have exp in content moderation Need only graduates with 1 year experience into content moderation Salary - 30% hike up to 6 LPA call namritha@7795311104 call misha@7848820042 call pooja@9886112704 7848820046 , 7829423175

Process :- Outbound Process (Yes Bank) Inbound and Outbound process HSC Mandatory Fresher & experience both can apply Good English + good sales knowledge in hindi Salary upto 15.5k in hand Required Candidate profile Qualification :- 12th Pass How To Apply..? To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Pratiksha:- 8698488197 Perks and benefits Good salary With Unlimited Incentives

Process :- Outbound Process (Yes Bank) Inbound and Outbound process HSC Mandatory Fresher & experience both can apply Good English + good sales knowledge in hindi Salary upto 15.5k in hand Required Candidate profile Qualification :- 12th Pass How To Apply..? To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Pratiksha:- 8698488197 Perks and benefits Good salary With Unlimited Incentives

We are hiring for Top BPO's for customer support. Hiring for content moderation Key skills required: Should have exp in content moderation Need only graduates with 1 year experience into content moderation call namritha@7795311104 call misha@7848820042 call ishitha@7829423175 call harshitha@7848820045 call pooja@9886112704 7848820046 , 7829423175

Position:- Web Sales - Bajaj/BAGIC (Health & Motor Insurance) Telesales Location:- Viman Nagar Pune- 411014 Department:- Telesales Executive (Manage inbound-Outbound Calls) Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round To schedule your interview Call or send your CV through WhatsApp ) HR Aditya :- 8308125422

Supportio is a company that delivers integrated business support solutions tailored for startups and growing enterprises. Their services are designed to enhance operational efficiency, scalability, and customer satisfaction, enabling businesses to navigate growth challenges seamlessly. If you are seeking to make a significant impact and are driven towards professional development and success, Supportio Business Services invites you to apply and be a part of their dynamic team. As a part of the team at Supportio, your role will involve leading a team of inbound and outbound sales agents focused on the US market. You will be responsible for monitoring team performance, setting daily goals, and ensuring that key performance indicators (KPIs) are met. Additionally, you will play a vital role in training, coaching, and mentoring sales representatives on product knowledge, soft skills, and sales techniques. Handling escalations, assisting with complex customer queries or negotiations, and tracking and reporting team performance metrics such as conversion rates, call quality, and revenue will also be part of your responsibilities. It will be essential to ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols while motivating the team to achieve individual and group targets through incentives and recognition. To be considered for this position, a bachelor's degree is preferred, along with prior experience in international B2C or B2B sales. Candidates must also be willing to work night shifts. Budget for this position is up to 7.20 LPA, and the location is in Thane West. The working days are Monday to Friday, with a night shift schedule from 8 pm to 5 am. If you are ready to bring your expertise, unique skills, and fresh perspective to Supportio, apply now and embark on a journey of professional growth and success.,

You have the exciting opportunity to join ADORNE EXQUISITE JEWELS in Pune, a prestigious luxury fine jewelry brand specializing in exclusive lab-grown diamond jewelry that is setting new standards for elegance and modern craftsmanship. We are currently seeking passionate and motivated sales professionals to become part of our boutique team. As a member of our team, you may be considered for the following open positions: 1. Sales Executive 2. Jewelry Stylist/ Consultant/ Designer We are looking for individuals who meet the following criteria: - Possess a minimum of 1+ year of experience in diamond jewelry sales - Have excellent customer handling and communication skills in both English and Hindi - Demonstrate a passion for luxury, fashion, and design - Exhibit a polished, confident, and client-first attitude Working with ADORNE comes with its own set of perks, including: - An attractive incentive structure that allows you to earn more as you grow your sales - A positive, empowering work culture that is collaborative, creative, and focused on growth - The opportunity to work with a visionary brand that is revolutionizing fine jewelry with lab-grown diamonds, with fast growth opportunities within the company - Enjoy working in a beautiful boutique setting in Pune, surrounded by a premium and aesthetic retail environment If you are interested in joining our team and letting your career sparkle at ADORNE, please send your CV to 8698666555 or visit our website at www.adorneexquisitejewels.com. Join us on this exciting journey of redefining elegance and modern craftsmanship in the world of luxury fine jewelry.,

Hiring for Email Support Executive (Flipkart) | 3-month contract, extendable | 16K in-hand | 5-day week, rotational shifts | Must have i5, 8GB RAM, Win 11 system | Apply: gargi.sharma@tryorecruits.com | WhatsApp: 8209947032 Work from home House rent allowance Health insurance Provident fund Annual bonus

You will be joining Kogland Commerce Pvt Ltd, a start-up company operating as a B2B online marketplace platform that connects medical consumables & devices distributors and manufacturers with healthcare providers like hospitals and clinics. Located in Kochi, inside Carnival Info park, Kogland is a subsidiary of Fingent Corporation. As a Sales Executive, you should possess strong communication skills and proficiency in Hindi and English. It is essential to be familiar with CRM tools, exhibit excellent time management, have strong closing skills, and be adept at handling customers effectively. Your responsibilities will include qualifying sales leads generated from various channels, making outbound calls to potential customers, creating and maintaining a customer database in CRM, and consistently meeting sales quotas. You will be expected to provide accurate and competitive quotes to clients, manage customer inquiries to enhance satisfaction levels, and assess customer needs to offer suitable products and programs. Utilizing your selling skills, you will identify sales opportunities, address objections, and establish strong relationships with clients over the phone. The role will require you to work independently while also supporting the outside field sales team. If you have 0-2 years of experience and are looking to contribute to a dynamic start-up environment in Kochi, this position offers an exciting opportunity to grow professionally in the field of B2B sales.,

Greetings from Intouch CX !! Hiring for Customer Support international Voice Point of Contact : HR Apoorva 7022226234 / 9148186691 apoorva.raj@intouchcx.com Overview of the position : We are seeking a skilled and customer-focused Chat Agent to provide real-time assistance to customers via live chat. The ideal candidate will deliver exceptional service, resolve queries efficiently, and represent the brand in a friendly and professional manner. The role of Customer Support Associate (CSA), will be responsible for : Respond promptly and professionally to customer inquiries calls chat while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Essential Functions : Committed to providing outstanding customer service at every touchpoint. Demonstrates strong self-management skills and consistently meets responsibilities. Identify trends and take an active role in delivering suggestions for process & product improvements IntouchCX | intouchcx.com Digital (Chat) Language English Hours of Operation 24/7 Excellent written communication and typing skill : Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field Perks & Benefits 2 way free cab & Food Candidates can share CV on below Email or what;s app number apoorva.raj@intouchcx.com 7022226234 / 9148186691 Walk-in Details Venue : HR Reference : Apoorva Monday - Friday : 9:00am - 3:00pm https://g.co/kgs/RxNqQgv IntouchCX Electronic City Phase 1 Konnapana Agrahara adjacent Kauvery Hospital