9100 Customer Handling Jobs - Page 17

Must have 2 years + experience in NBFC/any other financial institution Should be adept in Sales and marketing. Achieving business targets Should clear the queries of the customers; customer handling Marketing Should perform office duties of a branch by assisting and guide the walk in customers. Education: Any Degree

SUMMARY We are seeking International Voice Process Representatives for an HR Support role . This is a great opportunity for candidates looking to build a career in a global, fast-paced BPO environment. Location: Bangalore Work Mode: Work From Office Shift Timing: Night Shift (Pick & Drop Facility Provided) Employment Type: 3rd party Payroll Potential for absorption into client payroll based on performance and business needs Key Requirements Qualification: Graduate or Undergraduate Experience: Minimum 6 months in a customer support or voice-based process Skills: Excellent English communication (verbal) Strong interpersonal skills and customer orientation Additional Details 5-day rotational work week Structured training and support Contractual role with the possibility of extension or permanent absorption Work with a globally respected brand Requirements Excellent verbal and written communication skills in English Strong customer handling and interpersonal skills Willingness to work in rotational and night shifts Immediate joiners preferred (or with a maximum of 15 days' notice ) Shift: Night Shift Experience Required 6 months to 5 years of experience in: Customer Support / Technical Support International Voice Process (US, UK, Australian) BPO / KPO / Inbound / Outbound Processes Benefits CTC: Up to 40,000 per month (based on last drawn salary and experience) Laptop and other assets will be provided by the company. P.F + E.S.I + 5000/- performance bonus monthly. The company will give a two-way cab facility.

Shall be responsible for developing and executing sales strategies, driving revenue growth for software solutions. Requiring to work closely with product development and customer success teams to ensure alignment and maximize opportunities.

We are looking for passionate and professional individuals to handle inbound calls and deliver exceptional patient service. Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats in a professional manner Resolve customer complaints and provide appropriate solutions within agreed timelines Maintain a deep understanding of company products/services to provide accurate information Document all interactions and maintain customer records in the CRM system Escalate complex issues to the appropriate departments when necessary Follow up with customers to ensure their issues are resolved Identify customer needs and suggest improvements or new services Maintain a positive, empathetic, and professional attitude toward customers at all times.

Responsibilities and Duties: 1. Understanding business and technology needs. 2. Helping people to use our products. Troubleshooting, investigating, and solving Customer Pain Points & Business Cases. 3. Building a community of support by sharing knowledge and helping team members around the world. Ability to analyze and understand a problem from the customers point of view. 4. Take the role of a consultant in evaluating a customer's requirement and map it to a product feature. 5. Coordinate developers to build and improve the Product based on the Customers business needs. Industry-level satisfaction rate in resolving all pre-sales and post-sales customer queries. Required Experience, Skills, and Qualifications: 1. Proven experience as an IT Analyst, Business Analyst, IT Consultant, or similar role. 2. Excellent communication skills. 3. Extremely good at providing a business solution with good analytical and problem-solving ability. Self-motivating and interested in having in-depth product knowledge. 4. Knowledge of WordPress/Woocommerce will be a value add

Are you a problem-solver with a passion for excellent customer service? Do you thrive in a fast-paced environment and enjoy clear written communication? If so, we want to hear from you!We are seeking a motivated and detail-oriented Customer Support Associate to join our growing team In this role, you will be the primary point of contact for customers reaching out via email, providing prompt and professional service to resolve their inquiries and ensure their satisfaction Responsibilities:Respond to a high volume of customer emails in a timely and efficient manner Thoroughly understand customer inquiries, identify root causes of issues, and provide accurate and helpful solutions Research and troubleshoot customer problems using internal knowledge bases and resources Collaborate with other departments to escalate complex issues and ensure customer needs are met Maintain clear and concise documentation of all customer interactions Continuously strive to improve customer satisfaction by exceeding expectations Draft clear, professional, and courteous email responses that effectively communicate with a diverse audience Adhere to company policies and procedures for handling customer information and resolving inquiries Location - Near Mansi Cross Road, Vastrapur, Ahmedabad, Gujarat

Job Description Inform customers about products & services Handle inbound & outbound calls Understand the customer's needs & solve queries. The Candidate should be flexible for rotational shifts The candidate should have technical experience or upselling customer support exp. Graduation (Mandatory) Salary- 27k in hand Relevant candidates can reach out @ 8264812719 for more details.

Sysnet Global Technologies Pvt Ltd is looking for Team Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include: Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance Ensuring that team members have the necessary resources and support to perform their job effectively The ideal candidate for this role should have strong leadership, communication, and interpersonal skills

The Indian Hotels Company Limited is looking for Assistant Restaurant Manager to join our dynamic team and embark on a rewarding career journey Assist in managing restaurant operations Ensure high levels of customer service Supervise and train restaurant staff Handle customer inquiries and complaints Monitor inventory and order supplies Implement sales and promotional strategies Ensure compliance with health and safety regulations

Must have 2 years + experience in NBFC/any other financial institution Should be adept in Sales and marketing Achieving business targets Should clear the queries of the customers; customer handling Marketing Should perform office duties of a branch by assisting and guide the walk in customers Education: Any Degree

Mega hirings for Noida location. Free to call : 9076544893 HR Isha, If call not receive please share your resume on WhatsApp. hrisha12i@gmail.com Position : Customer Support Executive (Voice Process with Sales) Location : Noida, Sector-128 Experience : Minimum 1 year in inbound customer service (BPO) Education : Graduates only Competency : Voice + Sales (Mandatory) Working Days : 5 days/week with 2 rotational offs Shifts : Flexible shifts for male candidates Salary : 26,800 (in-hand) Incentives : 1,250 fixed monthly Cab Allowance : 4,000 Joiners : Immediate joiners preferred Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Perks and benefits Monthly incentives PF Mandatory notes Immediate joiners only.

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home + 4K Night Shift Allowance + Incentives Experience 25 to 30 Take Home + 4K Night Shift Allowance + Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc Location: Bhartiya Tech City Belendur Pri Tech For More Details Please Call SK Anisul-7996177000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Job Overview We are seeking a highly motivated and experienced Senior Manager in training to join our team. The ideal candidate will be well versed with International process & training and play a pivotal role in designing and delivering impactful training programs, managing stakeholder relationships, through effective learning initiative. The selected candidate must also be flexible to integrate training and supporting AOCS during IROP’s to support business continuity. Key Responsibilities Facilitation & Training • Conduct compliance checks to identify and address gaps in our documentations process to be audit compliant for both internal and external audits • Develop, deliver, and facilitate training programs, fostering continuous skill enhancement and a culture of learning. Continuously evaluate and improve training materials, delivery methods, Governance & Stakeholder Management • Collaborate with business leaders to align training initiatives with strategic objectives. Qualifications • Mandatory and key skills required for this role Experience in International Process with an International carrier Has delivered training with proven 5-8 years of experience Has been involved in creating content in his previous role Exceptional communication skills to deliver clear, engaging, and impactful training content Flexibility to work on weekend and on shifts as per training needs Desirable skills required for this role Proven ability to manage multiple stakeholders and build strong, effective relationships Strong project management skills, with a focus on quality and attention to detail What We Offer • Comprehensive Benefits: Supporting your professional and personal well-being. • Growth Opportunities: Accelerating your career in a collaborative, innovative environment. • Impactful Role: Lead L&D initiatives and make a meaningful difference in enhancing customer experience. If you are passionate about process training, stakeholder engagement, and driving employee growth, we invite you to join ifly, IndiGo and contribute to building a world-class customer experience. Note: This job description provides a summary of the role’s responsibilities and qualifications. It is not an exhaustive list of duties or expectations. 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

Role & responsibilities Hiring for a leading BFSI Company for the profile of Customer Service and Retention role. Experience in Customer Support, Customer Handling, Customer Retention. 0-4 years of experience in BPO/BPM. Good Communication skills Able to manage calls and customers over call Freshers can apply. CTC comp Freshers : upto 14.5K Experience : 22-25K Perks and Benefits' Rotantional Off ( 5 days working) Rotantional Timings (7:00 AM to 8:30 PM) Location : Vashi Interested candidates can share their resume at 7042108906 Interview mode : F2F Mode

Territory sales Manager-Female(only) Reporting to Area Manager Total No. of Indirect employees supervised by you 30-35 ( Third party associates) Individual contributor EDUCATION Full time Graduate/ Post Graduate (Preferable B. Tech) Experience 2 10 Years KEY RESPONSIBILITIES: 1. Strategy Implementation Maintain service level agreements while resolving customers service request. Identify opportunities for network rehabilitation within the assigned territory. Ensure compliance to quality and process standards defined for Airtel. Ensure safety standards and protocols are followed within the assigned territory. 2. Installation and Fault Repair 3. Reporting Prepare documentation and report to showcase the productivity. Conduct audit of the productivity within the target date. 4. Process Optimization Identify ways to fasten the customer installation and fault repair process. Responsible for QOS parameters related to TRAI, Regulatory & statutory compliance for the circle/Cluster Carry out audit within target date and generate report 5. People Management Work closely with the team for seamless execution of the tasks. Coordination with cross functional teams CSD/NOC/O&M to provide faster resolutions 6. Key Interactions Internal / External Stakeholders: (Internal means External to the department and internal to the organization; External means External to the organization) Internal : Business teams External : Local Cable Operators, Customers email-bushra@bharatjobs.com

Medical background with a minimum of 2 years experience Proven customer support experience Excellent communication written skills Ability to respond to different type of queries Ability to multitask, prioritize manage tasks effectively Strong customer handling skills active listening 65409 | Customer Services Claims | Entry Level | Allianz Partners | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Lets care for tomorrow. Note: Diversity of minds is an integral part of Allianz company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.

Medical background with a minimum of 2 years experience Proven customer support experience Excellent communication written skills Ability to respond to different type of queries Ability to multitask, prioritize manage tasks effectively Strong customer handling skills active listening 65408 | Customer Services Claims | Entry Level | Allianz Partners | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Lets care for tomorrow. Note: Diversity of minds is an integral part of Allianz company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.

Handle customer inquiries, Schedule appointments, explain necessary repairs, and manage the service process from start to finish, ensuring customer satisfaction and efficient workflow Role & responsibilities .

Process:- TATA Term & Non-Term Insurance (Voice Process) Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 16K to 17K in-hand + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance Ready to Ignite Your Career? Dont wait! Your dream job is just a WhatsApp message away. Send your CV now and get noticed. WhatsApp your CV to HR Akshada :- 9822472894

Provide excellent customer service by promptly and professionally responding to customer inquiries through various channels (phone, email, chat, and social media). Assist customers in navigating the e-commerce platform, guiding them through the purchasing process, and addressing any technical difficulties they may encounter. Resolve product-related issues, order discrepancies, and delivery concerns to ensure a seamless shopping experience for our customers. Collaborate with other departments, such as logistics and marketing, to ensure timely and accurate information is provided to customers. Stay up-to-date with product knowledge, e-commerce policies, and procedures to deliver accurate and consistent information to customers. Identify trends in customer inquiries and feedback, and provide suggestions for continuous improvement of the customer support process. Proactively communicate with customers about order updates, delays, and any other relevant information that may impact their shopping experience. Escalate complex issues to the appropriate departments and follow up on resolutions to ensure customer satisfaction. Handle customer complaints with patience and empathy, aiming to turn dissatisfied customers into loyal advocates. Maintain detailed and accurate records of customer interactions and transactions in the customer support database. Requirements Previous experience in customer support or a similar role in the e-commerce industry is preferred. Excellent written and verbal communication skills, with a friendly and professional demeanor. Strong problem-solving abilities and the capacity to handle challenging customer situations with tact and diplomacy. Familiarity with e-commerce platforms, order processing systems, and customer support tools is a plus. Empathy and patience in dealing with customers from diverse backgrounds and varying levels of technical proficiency. Ability to multitask and prioritize tasks to meet customer needs in a fast-paced environment. Detail-oriented and organized, with a commitment to providing accurate and timely responses to customers. Flexibility to work in shifts, including weekends and holidays, as per the customer support schedule.

Qualification: 12th pass or graduate Key Skills: Fluency in English & Hindi, persuasive speaking, basic computer knowledge Responsibilities: Make outbound calls to potential leads from the database Pitch properties and services offered by the company Schedule site visits and follow up with clients regularly Update client information and call status in CRM Coordinate with the sales team for smooth lead handling Preferred: Prior experience in telecalling or real estate lead generation

We are looking for an experienced Customer Relationship Manager to build and preserve trusting relationships with key customers. In this role, you will identify opportunities to grow our customer base, resolve customer complaints, and ensure maximum client satisfaction. You will also engage in proactive outreach, providing education, troubleshooting, and support to existing and potential clients. Requirements Bachelors degree in administration or a related field. 5-7 years of experience in a customer service role. Ability to communicate clearly and effectively with all customer bases. A positive attitude focused on customer satisfaction. Strong conflict resolution, negotiation, and de-escalation skills. Proven ability to function independently and within a team. Good documentation and record-keeping skills for customer interactions.

Job Description: We are looking for a proactive and persuasive Fashion Consultant who can convert customer queries related to pre-orders, payment failures, and abandoned carts into successful purchases. The ideal candidate will engage with potential customers through WhatsApp, calls, emails, or chat, and provide prompt, personalized assistance to drive conversions and enhance the shopping experience. Key Responsibilities: Engage with customers who have: 1.Initiated a pre-order query 2.Encountered a payment failure 3.Left products in the cart without completing the purchase (abandoned cart) Follow up with leads via WhatsApp, phone, or email in a timely manner to drive closure. Understand the customers needs and suggest relevant products or offers to encourage purchase completion. Coordinate with the operations and support team to ensure order fulfillment or address payment-related concerns. Meet or exceed daily/weekly/monthly conversion and revenue targets.

Urgent job opening for Customer Service Representative at Andheri. Education: Any Graduate Experience: 2 years an above As a Customer Service Representative, you will be responsible for answering customer inquiries and resolving complaints through various channels such as calls, emails, and whatsapp. Responsibilities: Responding to customer inquiries and resolving issues promptly Providing information about products. Creating order as per Customer request Maintaining a positive and helpful attitude Ensuring customer satisfaction through effective communication Industry Type: Internet (E-Commerce) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Key Skills Excellent communication skills Email Support Calls Handling Excel Nutrition Healthcare Chat Process If you are interested for the above referred position, kindly revert back with your Updated Resume with Photograph along with following details: 1) Current salary 2) Expected salary 3) Notice period 4) Total experience 5) Relevant experience 6) Current location 7) Reason for job change Contact no.:- Nisha - 8169235059 Mail ID:- nisha@jobsearchindia.in

About Casagrand Premier Builder Ltd. Casagrand Premier Builder Ltd. is one of the leading real estate developers, dedicated to creating superior living spaces and communities. With a legacy of delivering world-class projects, we focus on quality, innovation, and customer satisfaction. Collections : Experience in Home Loan Process is Mandate. Manage and follow up on outstanding payments from clients, ensuring timely collections as per project timelines. Monitor and track overdue accounts and work with customers to settle dues. Reporting & Documentation : Maintain accurate records of customer payments, collection status, and overdue accounts. Prepare regular reports on collection metrics and outstanding balances for management review. Dispute Resolution : Address and resolve customer disputes related to invoices, payments, or other financial matters in a timely and professional manner. Collaboration with Internal Teams : Work closely with the sales, finance, and legal teams to streamline the collections process and resolve any internal roadblocks that may delay payments. Experience: 1-3 years of experience in collections, preferably in the real estate or Banking industry. Good communication skills in English and Tamil. Male Candidate preferable Contact No: 9043965312 - Rahul S