Role & responsibilities Visit customer sites (schools) for giving trainings and demos Understand, analyze and validate the business needs of customers Training and On-boarding customers onto our platform Document and communicate to operations and product teams on change requests Communicate to customers clearly on product, features and workflows Preferred candidate profile Excellent listening, interpersonal, written, and oral communication skills Keen attention to detail Highly self-motivated and directed Ability to effectively prioritize and execute tasks diligently Strong customer service orientation Computer Savvy MS Office Proficiency We are also accepting application for this profile from customer relationship executive, customer relationship manager, customer relationship officers, client relationship manager, relationship managers. Perks and benefits Professional development and training programs Opportunities for career growth and internal promotions

Role & responsibilities We are seeking a dynamic and enthusiastic individual to join our team as a Customer Success Manager. The ideal candidate will be responsible for delivering quality trainings and demonstrations of our products to school management and teachers. Additionally, they will play a pivotal role in building and nurturing strong relationships with clients, thereby contributing to the growth and success of our company. Key Responsibilities: Conduct engaging and informative trainings and demos of our software solutions and holistic progress cards to school management and teachers. Collaborate with the sales team to understand client needs and tailor product presentations accordingly. Develop and maintain strong relationships with school clients through regular communication and follow-ups. Serve as a trusted advisor to clients, providing ongoing support and assistance as needed. Identify opportunities for upselling or cross-selling additional products and services to existing clients. Stay up-to-date with industry trends and product enhancements to effectively communicate value propositions to clients. Gather feedback from clients to inform product development and improvement efforts. Qualifications: Background in Education Sector. Bachelor's degree in Education, Business Administration, Marketing, or related field. Proven experience in account management, sales, or customer service, preferably within the education sector. Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and concise manner. Strong interpersonal skills and the ability to build rapport with diverse stakeholders. Self-motivated and results-oriented, with a demonstrated ability to meet and exceed targets. Knowledge of educational technology and software solutions is a plus. Willingness to travel to client locations as needed. Schedule: Day shift Work Location: On the road

INSIGHTSE is the dream project of a group of IIT/IIM/NIT graduates. The dream is to revolutionize the way we deliver education and measure the academic performance of our students. The mission is to use the enormous amount of data from academic institutions to churn out information and turn it into valuable insights. You would intern with a close team of high-energy young individuals working towards the said mission of changing education in India. You would be expected to deliver high-quality material that carries empathy, intelligence, and thoughtfulness. The work environment is a fast-paced one and the teammates encourage different ways of thinking about the solution and encourage you to think on your own. Responsibilities: · Enable and manage the exam opening process using the company’s internal software. · Create consolidated marksheets and generate individual student report cards accurately. · Ensure data accuracy and consistency throughout the report generation process. · Collaborate with the team to meet daily and weekly report deadlines. · Manage workload efficiently during peak periods, with flexibility to extend working hours if needed. · Identify and resolve errors or bugs in report cards using logical thinking and software understanding. Skills Required: · Communication Skills · Logical thinking · Quick learner · Team Collaboration · Time Management · Problem-Solving Skills · Adaptability Job Type: Internship Contract length: 3 months Pay: From ₹5,000.00 per month Schedule: Day shift