9100 Customer Handling Jobs - Page 29

1. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Servicing walkin customers during Office Hours. Retaining PHs who come for Surrenders. Achieving RWP Targets in Renewals. Converting payment of PHs to Autopay mode. Achieving LAIP Targets. Visiting customers for all of the above or as required for the purposes of relationship management. Maintaining of all documentation, adhering to all processes and guidelines involved in operational procedures. 2. DECISIONS (Key decisions taken by job holder at his/her end) Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs. 3. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Coordinating with Sales for RWP, LAIP, Autopay and other activities External Clients Roles you need to interact with outside the organization to enable success in your day to day work Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs.

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts Contact Information - HR Swathi: 9538878907 (Call or whatsapp) - Email ID: swathi@thejobfactory.co.in Note - Immediate joiners preferred

The candidate would be responsible for handling Voice & Chat queries for the UK Home Broadband customers. They would be required to perform Voice tasks to mitigate areas of customer dissatisfaction, process failure and advisor failure by conducting a full investigation. Key accountabilities and decision ownership: Respond and resolve all customer interactions via voice channel, and identify appropriate service solutions, including upsell opportunities in an efficient and timely manner. Make a positive impression with the customer through every interaction, contributing to positive FCR with team and individual goals. Take ownership and follow up on issues to always achieve first call resolution and SLA targets Identify and communicate areas for improved efficiencies for customer service. Understand Vodafones vision and goals; demonstrate alignment to these in attaining the teams goals and in relationships with other people. Core competencies, knowledge, and experience: 1 to 5 years of relevant experience in customer service in an International inbound voice & Chat process. Candidates with an exposure to Upselling and Cross selling (Must) International Voice and Chat Background is a must. Basic Broadband knowledge would be added advantage. Responds constructively to change. Able to adhere to Vodafone processes and contributes to process improvements. Use knowledge of products, technology, processes, and systems to solve problems that impact our customers. Brings the customer experience into every decision; Acts as a customer champion and takes accountability for identifying and addressing underlying service issues. Education Graduate in any stream. Desired Profile: High levels of computer literacy Excellent verbal communication skills. Job Time: 24x7 (Rotational Shift). 5 Days working (rotational week-off) Must be flexible to attend training and OJT from office location Address : Cluster D,Wing 3, 4th floor Eon Free Zone, Kharadi, Pune - 411014 Walk in time : 10:00 Am to 12:30 ONLY POC : Amrita Singh Note : It is mandatory for all the candidates to carry a passport size photograph (soft copy)

Drive solar sales, follow leads, generate your own, and build channel partners. Conduct site surveys, create proposals, ensure payments, and report daily. Must be self-driven with 1–2 yrs of sales experience.

Hiring for Ecommerce Voice Process Work FROM OFFICE ONLY Any graduate / Freshers & Experienced English and Hindi is MUST 6 days working CTC 20k to 30k. Ring 99168,39275 or WhatsApp CV 9620551244 Required Candidate profile Candidates should have good communication skills In English and Hindi with 1 yr experience in any domain Graduation is a MUST 6 days of work Call 9916839275

About the Role: We are looking for a highly motivated and results-driven Senior Solar Sales Specialist to join our growing team at Freyr Energy. The ideal candidate will be responsible for driving sales of residential rooftop solar PV systems, managing client relationships, and ensuring timely project execution and payments. Key Responsibilities: Achieve monthly sales targets for residential solar PV systems. Follow up on marketing-generated leads and work closely with the marketing team to improve lead-to-deal conversion. Generate self-leads and build a local channel partner network in the assigned territory with support from the AGM - Sales. Understand and explain key financial metrics like ROI and payback period in sales proposals. Conduct site surveys and prepare techno-commercial proposals using the Freyr Energy Platform. Provide daily updates to the AGM - Sales/Senior Sales Manager on key performance metrics and internal processes. Ensure timely collection of payments from clients at each project milestone; highlight and resolve deviations in coordination with AGM - Sales. Skills & Competencies: Strong communication, negotiation, and relationship-building skills. Ability to manage and grow a sales pipeline independently. Proficient in MS Office and basic tech tools; comfortable with email and digital communication. Self-starter with a proactive attitude and a strong sense of ownership. Comfortable working in a fast-paced, target-driven environment.

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queries and concerns Desired Candidate Profile - Experience in International Voice Process: Mandatory requirement or Fresher - Customer Service Background: Only candidates with customer service experience will be considered - Technical Background: Not necessary, but international voice or technical background is preferred If you're interested in this role, you can reach out to the mentioned number on WhatsApp for further clarification. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Process- ETLI IB Process Experience- fresher/experience Good verbal communication skills in English, hindi, marathi Ability to handle customer interactions with patience and clarity Basic computer knowledge. Salary :- 13,000 18,000 In-hand Required Candidate profile HSC is mandate Job location - Millennium Business Park, Sector 1, Mahape Navi Mumbai 400710 Contact Details:- HR Namrata Contact No:- 8624868754

Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- 12th Pass To schedule your interview, please contact: HR Namrata WhatsApp / Call: +91 86248 68754

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Process - Bank Of India Need Graduates or Graduation perusing candidates. Freshers required CSA ROLE V3+V4 comms skills Rotational shifts Rotational off PAID OTS. Salary - Upto 22,000 CTC ROI - HR and Ops only Required Candidate profile Qualification- 12th and above Looking to start your career.. Reach out to to schedule your interview! HR Sakshi Call/WhatsApp: 8432537262

Interact with customers over a call with strong skills. Inbound outbound to generate sales, upsell & cross-sell products or services aiming to increase revenue & build customers relationship. Ability to handle a pressures over a call. Required Candidate profile Language: Kannada for Bangalore, (Tamil, Kannada, Malayalam, Hindi, Telugu) for Chennai Qualification: Any degree 2022, 2023,& 2024 Batches Immediate joiners preferred Preethi HR:7483034114 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha :- 9763458943

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Contact: HR Nisha Phone/WhatsApp: +91 97634 58943 Send your updated CV and schedule your interview Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

- URGENT OPENING FOR DC (DEBIT CARD) UPGRADE PROCESS - SUNDAY FIXED OFF - AMAZING INCENTIVES - QUALIFICATION- 12th PASS - Salary - UPTO 21K IN-HAND - Timing - 10-7 - Note:- GOOD Communication Required Candidate profile Min qualification- HSC To apply for the position, kindly call or WhatsApp your resume to our HR: Mr. Omkar – +91 86988 79613 Perks and benefits Incentives and growth opportunities.

Process: Credit Card Sale -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15,000 -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp /Mail number mentioned below HR Pratiksha :- 8698488197 Mail Id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

Process:- Required Telecallers (Domestic BPO - Voice Process) Qualification:- HSC or Any graduate / Under graduate Salary :- Upto 20k +Incentives Work From Office Shifts Timing: - Day Shift Preferred candidate profile:- HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average English Rounds of Interviews: HR round Operations round Note:- If any one can interested ping me on WhatsApp HR Omkar:- 8698879613

A cashiers job is to process customer transactions, provide customer service, and maintain a clean work environment. A cashier in a retail shop is primarily responsible for operating a cash register, scanning items, processing customer payments (cash, credit, debit), issuing receipts, bagging purchases, and providing friendly customer service while ensuring accurate transactions and maintaining a clean checkout area;they may also assist with customer inquiries regarding products and store policies. Key responsibilities: Customer interaction:Greet customers warmly, answer questions about products, and provide assistance as needed. Transaction processing:Scan items accurately, calculate totals, accept payments, and issue receipts. Cash handling:Manage cash drawer, ensure correct change is given, and balance cash register at the end of shift. Returns and exchanges:Process customer returns and exchanges according to store policy. Required skills: Basic math skills for accurate calculations Excellent customer service skills Ability to operate cash registers and scanning equipment Attention to detail to prevent errors Ability to handle cash efficiently Good communication skills to answer customer questions Key Skills : Billing Cashier Retail Distribution Customer Handling

Key responsibilities: Customer interaction:Greet customers warmly, answer questions about products, and provide assistance as needed. Transaction processing:Scan items accurately, calculate totals, accept payments, and issue receipts. Cash handling:Manage cash drawer, ensure correct change is given, and balance cash register at the end of shift. Returns and exchanges:Process customer returns and exchanges according to store policy. Required skills: Basic math skills for accurate calculations Excellent customer service skills Ability to operate cash registers and scanning equipment Attention to detail to prevent errors Ability to handle cash efficiently Good communication skills to answer customer questions Key Skills : Billing Cashier Retail Distribution Customer Handling

Responsibilities: * Manage sales and guest relationships through exceptional communication * Maintain high standards of customer service at all times * Coordinate with vendors for events & services * Handle guest requests with efficiency Annual bonus

We are looking for Voice Blended & Chat Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon CTC - Upto 20K Inhand - 45K Inhand + 10k Benefits (Depending on Experience & Skillset) Eligible candidates can connect with us at Call/ WhatsApp 9147047909 9147047908 7290845078 8882138273 5 Days Work from Office (Both side transport) Work Experience- 0-5 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply

We are looking for Voice Blended & Chat Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon CTC - Upto 20K Inhand - 45K Inhand + 10k Benefits (Depending on Experience & Skillset) Eligible candidates can connect with us at Call/ WhatsApp 9147047909 9147047908 7290845078 8882138273 5 Days Work from Office (Both side transport) Work Experience- 0-5 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply

Engage with students to guide them through program details, assist with queries And support their learning journey with timely follow-ups and coordination. Required Candidate profile Graduates with 6M - 1Y experience in customer-facing roles. Strong in communication, coordination, and learner support. Only Female Candidates are eligible.

As a Service Engineer in the Husqvarna Division of Construction Machinery located in Asalali, Ahmedabad, your role will involve maintaining and supporting world-class construction machinery from Husqvarna. This position is ideal for Diploma holders who are eager to establish a career in field service and technical support. Your key responsibilities will include attending customer sites to provide timely onsite service and troubleshooting, diagnosing, repairing, and maintaining construction machinery according to Husqvarna service standards, offering clear technical guidance and training to customers during visits, reporting job completion, pending work, and warranty issues to the Service Manager, preparing and submitting detailed service reports after each site visit, and maintaining tools while ensuring adherence to safety and quality norms. The desired candidate for this role should hold a Diploma in Electrical Engineering, with both freshers and experienced individuals being welcome. A minimum of 4 years of experience in field service, repair, or maintenance of industrial/construction equipment is preferred. Additionally, having good technical knowledge and troubleshooting skills, a willingness to travel locally in and around Ahmedabad, and strong communication and customer handling skills are essential. In return, we offer you the opportunity to work with a reputed global brand like Husqvarna, practical, field-based learning experiences, a competitive salary, as well as training and opportunities for professional growth.,

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013