9100 Customer Handling Jobs - Page 30

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Call HR Muskhan on 9380964680 and 9964080000 Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round How to Apply: For More Details Call HR Muskhan on 9380964680 and 9964080000

It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2024 Immediate joiner preferred willing to tele collection activities good communication preferred For Bengaluru-Kannada , For Mumbai - Hindi Contact Simran : 6303419205 Perks and benefits ESI, PF and incentive available

Hi Jobseeker, We are hiring for Customer Service Executives Salary- 17k to 35k ctc 6 working days with rotational off Fresher/ Experienced Voice (UG/Graduate) Non - voice ( Graduate with 1 Year of Experience ) Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to company policies, processes, and standard operating procedures. Participate in training sessions to improve product knowledge and customer handling skills. Collaborate with team members and escalate complex cases to higher support levels when necessary. Qualifications: Graduate can apply. Experience / Fresher. Excellent verbal and written communication skills in English. Strong interpersonal and problem-solving skills. Comfortable working in a fast-paced, target-driven environment. Interested candidates can apply or drop your cv on 9250024048 (Nandini) Regards, Nandini HR Executive Shining stars ITPL

Roles and Responsibilities Make calls to customers to promote products. Provide product information, demos, and answer questions about features and benefits. Meet daily/weekly targets for call handling and sales performance. Maintain accurate records of all interactions with customers. Handle customer calls, resolve their queries, and provide excellent service. Desired Candidate Profile 0-3 years of experience in BPO industry (voice process) preferred but not mandatory. Strong communication skills in Tamil language required; fluency essential. Ability to work on night shifts (24x7) including weekends and holidays as per business needs Kindly contact our HR Team:- Pavithra - HR (7200201958 | 7200526105) WhatsApp link : https://wa.me/7200201958 (Please send your resume for the telephonic round interview only shortlisted candidate can come for F2F interview.

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline Location- Mumbai,Delhi,Pune,Bangalore,Hyderabad,Chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - Mumbai,Delhi / NCR ,Pune,Bangalore,Hyderabad,Chennai

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Develop and maintain strong relationships with customers to enhance satisfaction. Collaborate with internal teams to address customer complaints and concerns. Identify opportunities to upsell and cross-sell products and services. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using computer systems and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team. Experience in sales, particularly in motor finance, is an added advantage.

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - Mumbai,Delhi / NCR ,Pune,Bangalore,Hyderabad,Chennai

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Develop and maintain strong relationships with customers to enhance satisfaction. Collaborate with internal teams to address customer complaints and concerns. Identify opportunities to upsell and cross-sell products and services. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using computer systems and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team. Experience in sales, particularly in motor finance, is an added advantage.

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Maintaining detailed records of customer interactions * Build strong relationships with customers Provident fund Health insurance Accidental insurance

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Process name: SBI RENEWALS Reminder calls - Qualification: minimum HSC - Average communication (Hindi): 12500 in hand - Good communication 16500 In hand - Pick up and drop is available Required Candidate profile • Pick up and drop is available till turbhe station • If interested contact us at HR Nisha:- 9763458943 (Call and What's app)

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Location - Noida ( Sector 63, 127 ) Week Off -One Day Rotational Off Mode Of Interview -Walk-in Interview. Qualification - UG / Graduate both can apply Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & for boys - any 9 hours rotational shift. Candidates should be comfortable with work from office. Salary - For Freshers / Experience - Upto 25k CTC ( Depends upon the experience and interview) Performance based incentives will be there. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number - Alok Srivastava - 9792779366 Regards, Alok Srivastava Senior HR Specialist Recoup Info. #noida#noidajobs#jobs2025#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Key Responsibilities 1. Lead Generation & Business Development Generate leads for Used Commercial Vehicle (UCV) financing through Dealer Sales Executives (DSEs), channel partners, and open market interactions. Collaborate with dealers to promote Tata Capital’s UCV finance products and services. Adzuna+4Apna+4Adzuna+4 2. Customer Relationship Management Provide end-to-end customer relationship management, including explaining product offerings and resolving sales queries. Cross-sell additional financial products to customers.

Key Responsibilities 1. Lead Generation & Business Development Generate leads for Used Commercial Vehicle (UCV) financing through Dealer Sales Executives (DSEs), channel partners, and open market interactions. Collaborate with dealers to promote Tata Capital’s UCV finance products and services. Adzuna+4Apna+4Adzuna+4 2. Customer Relationship Management Provide end-to-end customer relationship management, including explaining product offerings and resolving sales queries. Cross-sell additional financial products to customers.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai