9100 Customer Handling Jobs - Page 32

Pierian Services is looking for Sr Executive to join our dynamic team and embark on a rewarding career journey Manages key business functions and strategic initiatives Leads teams and ensures project execution Optimizes business operations for efficiency and growth Prepares reports and performance evaluations

AVG MOTORS LTD is looking for Deputy Manager Bodyshop to join our dynamic team and embark on a rewarding career journey Assisting the Manager in planning, directing, and coordinating the activities of the team or department Managing and supervising employees, including training, performance management, and career development Ensuring compliance with company policies, procedures, and regulations Assisting with budget preparation, tracking, and management

KreditMetriX Advisors is looking for Business Development to join our dynamic team and embark on a rewarding career journey Identify opportunities for client acquisition and growth Pitch solutions and build long-term relationships Track sales performance and market trends Coordinate with internal teams for delivery

Roles & Responsibilities: Assist in selling e-commerce marketplace services (Amazon, Flipkart, Meesho, etc.) Make cold calls and follow up on leads Identify potential customers and generate leads Build and maintain client relationships Coordinate with internal teams to deliver seamless support Keep records updated and support sales reporting

We are looking for a motivated and customer-focused Call Centre Executive / Telecaller to join our customer support team. The ideal candidate will be responsible for handling inbound and outbound calls, resolving customer queries, providing accurate information, and ensuring a positive customer experience. Key Responsibilities: Handle inbound and outbound customer calls in a professional manner. Provide accurate information related to products, services, orders, and support requests. Record customer interactions, complaints, and feedback in CRM systems. Escalate unresolved issues to the appropriate internal teams. Follow communication scripts and standard operating procedures (SOPs). Meet daily/weekly/monthly call and service targets. Maintain a positive, empathetic, and professional attitude toward customers at all times. Stay updated on company products, services, and policies. Requirements: Minimum qualification: 12th pass or graduate in any discipline. Proven experience in a call centre or customer service role is a plus. Good communication skills in [Hindi/English/regional language as per requirement]. Basic computer knowledge (MS Office). Ability to handle pressure and meet targets. Polite, patient, and problem-solving attitude. Willing to work in rotational shifts if required. Preferred Skills: Multilingual ability is a plus. Experience in B2C or tech support environments. Familiarity with call tracking and ticketing systems. *******EXCELLENT ENGLISH COMMUNICATION SKILLS REQUIRED*************************

1) Preparation of BOM 2) Costing Analysis 3) Handling of Site issues 4) Follow up on quotations 5) Technical understanding of dimensions 6) Technical Design Evaluations 7) Ability to multitask 8) To work in fast paced environment 9) Site visit

We are Hiring for Telecallers-Tamil voice process-NGO Domain Only Work From Office Day Shift:10:00 AM to 6:00 PM Salary-Negotiable (+Attractive incentives) Sunday fixed off Immediate Joining Location: Chennai & candidates only Call:8925583771 Required Candidate profile Female Candidates Only Freshers/Experienced/Housewives can apply Only Work from Office Any Qualification Tamil with average English is sufficient

Hiring For Wipro AVIVA, UK Voice Process. Job Details- Position: CSE - Qualification: Graduate with degree & passport or voter id card - Fresher - Only Graduate with salary of 26K - Location : Work from Office noida- one Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/9119315928 - Priya https://web.whatsapp.com/8700056965 - Yashika

Urgent Opening for Education Counsellor / Academic Counsellor Salary: 20,000 To 40,000CTC Performing counselling for interested candidates by making outbound calls. For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner,Pune To schedule your interview send your CV through WhatsApp (number mentioned below) HR Sayali :9158043197 Perks and benefits Performance Bonus and growth opportunities.

Join our tyre shop in Hyderabad as a Store Manager! We seek someone with strong tyre sales experience, Tally knowledge, and retail management skills. Attractive salary of 30k + perks. Apply now at hemantenterprise90@gmail.com.

Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/WhatsApp HR Namrata @ 91054 36757 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Perks and benefits Cab Facility Incentive Bonus

Title : Assistant Manager - Operations Location : Mumbai Reports To : Associate Vice President About us: Established in 2016, Equentis Wealth Advisory is a SEBI registered investment advisor dedicated to providing innovative and comprehensive financial solutions. Our commitment to excellence and customer satisfaction has positioned us as a trusted partner in the financial industry. We are currently seeking a dynamic and experienced General Manager to lead our Customer Support team. Equentis has over 400+ employees, three offices in Mumbai, Delhi, Bengaluru and over 40,000+ clients across geographies. Website: https://www.researchandranking.com/ Position Overview: As the Assistant Manager of Customer Support, you will play a crucial role in ensuring the highest level of customer satisfaction by resolving the clients queries within specified times. The ideal candidate will have a strong background in customer service and a deep understanding of the stock market. Broader Role / Direct Responsibilities: Handling the daily operations of the customer support team to ensure prompt and effective resolution of customer inquiries and issues received through emails and phone calls. Develop and implement strategies to enhance customer satisfaction and loyalty Capable of resolving escalated queries Hands on experience of handling SEBI/Exchange related queries/inspection/audit Continuously evaluate and optimize customer support processes to improve efficiency and effectiveness Coordinating with internal teams to ensure timely and accurate responses to client inquiries, requests, and complaints. Collaborate with cross-functional teams to implement improvements and ensure seamless communication MIS Reporting Qualifications & Skills Required : •Bachelors degree in business, Finance, or a related field/Postgraduate (MBA in Finance is preferable) •Minimum of 3-5 years of experience of working with a SEBI registered intermediary such as, Stock Broker, Investment Advisor, Portfolio Manager Service •NISM Certification (Series XA and XB) is preferred •Excellent organizational and time-management skills •Strong analytical and problem-solving skills •Ability to work Individually and in a team environment

Hii Jobseekers, Greeting from Shining stars Position: Customer Support Representative Hyperlocal Chat & Email (V4 Quality) Qualifications: Undergraduate/Graduate (any discipline); Freshers & Experienced both eligible Required Skills: Excellent written & verbal communication in English (V4 quality level) Strong customer-centric mindset and logical problem-solving skills Proficiency with basic computers and email/chat platforms Shift Timings: (6 days/week) Day Shift: 9AM 2PM Evening Shift: 6PM 11PM Compensation: CTC: 13,500 / month Takehome Salary: 10,800 / month Benefits: Oneway cab facility during hightime/off hours Stable 6day working schedule Responsibilities: Manage customer queries via chat and email for Hyperlocal Flipkart operations Address concerns promptly and escalate when needed Maintain high-quality communication (both written and verbal) aligning with V4 quality standards Ensure timely and accurate ordering, resolution, and process hand-offs Adhere to shift schedules and performance targets Ideal Candidate: Recent graduates or individuals with prior customer service experience Strong communication and customer-handling abilities Comfortable working in an email/chat-based support function Flexible with shift rotations and willing to join immediately How to Apply: Updated resume Quick availability Why This is a Good Fit: Entry-level friendly no strict prior experience requirement Preferable qualifications straight forward UG/Grad and communication skills Fixed shifts with a good work-life balance Oneway cab for safety and convenience during odd hours Apply here by sharing ur resume to HR Shrasti pathak (9450957497) , HR Anshika Tiwari(9453915028) . Also drop ur resumes in the same numbers . Thanks and Regards Shrasti pathak HR Executive

currently hiring for a pilot batch in our healthcare process. This is an inbound customer care voice process role. graduates or undergraduates with a minimum of 1 year is 6.5 LPA CTC, plus incentives. Roshni 8951992038 or Prathibha 9035066285.

Making calls to potential customers Explaining company services and products Maintaining daily call records Submitting daily progress reports

Deloitte is looking for M&C_Manager _Account/Client Management to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

KPMG India is looking for Assistant Manager - CRM Technical to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

KPMG India is looking for Senior - CRM Technical to join our dynamic team and embark on a rewarding career journeyLead and manage the design, development, and implementation of technical solutions for complex business requirements.Provide expert-level support and mentorship to junior team members, guiding them through technical challenges and best practices.Review code, technical documentation, and system designs to ensure high standards of quality, performance, and scalability.Collaborate with cross-functional teams including product managers, architects, and QA engineers to deliver end-to-end solutions.Identify areas for system improvements and propose enhancements or optimizations to existing infrastructure or applications.

KPMG India is looking for Manager - CRM Technical to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

UCFER is looking for Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

Aster Medcity is looking for Manager on Duty.Customer Care to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

(Cash PICK UP - DA) LONI (GHAZIABAD) 1. FE has handle the two portfolio Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day 2. For MA Cases - FE needs to visit as per the plan shared by Backend team (in MUCH application). 3. For DA Cases- FE need to visit according to time slot and All visit Feedback has to be updated (in MUCH application). 4. FE has to update details remarks in the visit log (in MUCH application). 5. FE has to upload House Photos of the visited cases (on MUCH). 6. FE Should ensure 50% minimum conversion on DA allocation on daily basis and for MA allocation, minimum 47% resolution should be achieved and as per the business requirement target can increase or decrease. 7. FE Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor. 8. FE has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respective supervisors. 9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms. 10. Manual receipt books ops copy to be submit to quality team within 7 days of issuance to customer.

The Telecaller will be expected to build rapport with customers, identify their needs, and offer solutions that meet their requirements. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for sales.... Qualification: Bachelor Degree Experience: 1-3 yrs

The appointed official will work in rotational shifts, managing incoming calls and ensuring prompt and efficient resolution of queries. Responsibilities include: Attending customer or internal calls during assigned shift hours Required Candidate profile Generating and assigning token numbers for each case/request Coordinating with the internal teams to ensure timely resolution of issues Tracking the status of each token,updating relevant stakeholders Perks and benefits to be disclosed post interview

Looking for a highly skilled Senior Machine Learning Engineering Lead to oversee and drive machine learning initiatives focusing on time series analysis, process curve analysis, tabular data, and feature engineering. In this role, you will lead a team of engineers and data scientists, ensuring the effective delivery of machine learning solutions to customers. You will also be responsible for designing efficient workflows, building robust CI/CD pipelines, and handling client interactions to deliver high-quality solutions on time. Roles Responsibilities: Machine Learning and Data Engineering: Time Series Analysis : Develop and implement advanced machine learning models for analyzing time-series data (e. g. , forecasting, anomaly detection). Process Curve Analysis : Apply machine learning techniques to analyze process curves, optimize processes, and predict system behavior based on historical data. Tabular Data : Manage and work with structured/tabular datasets to build models that deliver actionable insights. Feature Engineering : Design and implement innovative feature engineering techniques to enhance model performance, ensuring that features align with business goals. Model Development and Optimization : Develop, test, and optimize machine learning models and algorithms for various business use cases. Leadership and Team Management: Team Mentorship : Lead a team of machine learning engineers and data scientists, providing guidance and mentorship to junior team members. Collaboration : Work closely with data scientists, software engineers, product managers, and other stakeholders to design, implement, and deliver end-to-end solutions. Customer Handling : Serve as the primary point of contact for customers, gathering requirements, addressing technical challenges, and ensuring the timely delivery of high-quality solutions. Client Deliverables : Ensure all project milestones are met, and machine learning models and solutions are aligned with customer expectations. Pipeline and Workflow Design: CI/CD Pipeline : Design and maintain robust CI/CD pipelines for machine learning model training, validation, and deployment, ensuring efficient and automated workflows. Model Deployment and Monitoring : Oversee the deployment of machine learning models into production, ensuring they meet performance, reliability, and scalability requirements. Automated Workflows : Build automated workflows for data pipelines, model training, evaluation, and reporting, ensuring seamless integration with business processes. Quality Assurance and Optimization: Performance Monitoring : Monitor model performance post-deployment, identifying and addressing any issues related to accuracy, speed, or scalability. Process Improvement : Continuously evaluate and improve model development practices, machine learning pipelines, and workflows to drive efficiency and reduce time-to-market. Documentation : Ensure that all models, pipelines, and processes are well-documented and easily reproducible for future iterations or modifications. Required skills: Technical Skills: Programming Languages : Proficiency in Python, R, or other relevant languages (e. g. , Java, Scala). Machine Learning Frameworks : Expertise in ML libraries like scikit-learn, TensorFlow, Keras, XGBoost, PyTorch, etc. Time Series Analysis : Experience with time-series forecasting models (ARIMA, LSTM, Prophet, etc. ) and anomaly detection. Data Engineering : Expertise in working with large-scale datasets and tools like Pandas, NumPy, SQL, and data wrangling techniques. Feature Engineering : Strong skills in creating meaningful features to improve model accuracy and performance. CI/CD Tools : Experience with CI/CD tools like Jenkins, GitLab, CircleCI, or similar platforms for automating deployment workflows. Cloud Platforms : Experience with cloud computing services like AWS, GCP, or Azure for model deployment and scalability. Version Control : Proficient in using Git for version control and collaboration. Soft Skills: Strong leadership and team management skills, with a focus on mentoring and development of team members. Excellent communication skills for handling customer interactions, explaining technical concepts to non-technical stakeholders, and delivering presentations. Problem-solving mindset with the ability to analyze complex data and identify actionable insights. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Experience: 8+ years of experience in machine learning engineering with a focus on time-series analysis, process curve analysis, tabular data, and feature engineering. At least 3-5 years of leadership experience managing teams and handling customer-facing responsibilities. Strong experience in designing and deploying ML models in production environments. Proven track record of successfully managing client relationships and delivering high-quality solutions on time. Experienced in working in cross-functional, international setups Entrepreneurial, business-driven mindset. Preferred Expertise: Experience in deploying models at scale using containerization technologies like Docker and Kubernetes. Knowledge of MLOps principles and practices. Background in domain-specific areas (e. g. , manufacturing, finance, healthcare) related to time-series and process data.