9121 Customer Handling Jobs - Page 34

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

Job Title:- Customer Service Location:- Gurgaon Udyog vihar Phase-4 Salary:-CTC upto 22K Key Requirements Graduates/Undergraduates both can apply Should have Excellent English and Hindi communication skills Experienced and Freshers both can apply Note:- For Boys It Will Be 24*7, Rotational Shifts And Rotational Week Off's Day Shifts For Girls Day Shift 6 Days working No Cab Contact Person:- Sheetal 8929197336 Email ID-Sheetal@number-11.in

Process:- IDFC Banking Process (Outbound Process) -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-14,500k + incentives -Shift timing: 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 Contact Information Contact Person: HR Akshay Mobile / WhatsApp: +91 98221 46578 Perks and benefits High Incentives and growth opportunities.

Hiring for "Fraud Analyst" Chat process Exp. AML /KYC /Fraud /Dispute experience mandatory Salary - 28K Inhand + incentives 5 days working with any 2 week off Graduation mandatory "Immediate joiners" HR Sangeeta 7693928266 Required Candidate profile Candidate must have experience in KYC/AML /Fraud / Dispute Excellent written and verbal communication AML /KYC/Fraud/Dispute experience required Graduation mandatory Immediate joiners required

-Process:- ADITYA BIRLA FINANCE - Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary- 16,000 + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 Send your CV through WhatsApp (number mentioned below) HR Trupti:- 7378450713 Perks and benefits High Incentives and growth opportunities.

Urgent Hiring for CRM profile: Must have knowledge of customer handling, customer satisfaction. Able to deal with patient. Strong Communication & interpersonal skills Interested candidate share their resumes on himanshi.singla@aimsindia.com .

Hiring: WhatsApp Sales Executive MedPlus Location: Balanagar, Kukatpally, Hyderabad Walk-in: 10 AM – 5 PM WhatsApp: 9533707444 Eligibility: Graduate (any stream) Fluent in English, Hindi, and any one of the following: Odia, Kannada, or Marathi Strong sales and customer service skills Basic knowledge of MS Excel Job Details: Handle customer queries and drive sales via WhatsApp Support customers across India 6-day work week | Rotational week-offs Women: Rotational shifts between 7 AM – 8 PM Men: Rotational shifts between 7 AM – 11 PM 9-hour work shifts CTC: 2.34 LPA (Including PF, ESI, Gratuity) + Incentives + Yearly Bonus Walk-in: https://maps.google.com/?q=17.471918,78.428741 Timing: 10am to 5pm Sudheer - HR

Roles and Responsibilities: An International Voice/ non voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, UK, Canada, Australia etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Able to work in Rotational and night shifts (US) Salary Range : INR 2,83,772 - 4,00,000 L.P.A + ( Incentive + Goodies) Age limit: 18+ to 35 years below. Benefits: Two way cab facility. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM freshers and experienced can apply. Note: Interested Candidates can directly call on or WhatsApp me on : HR Nikhath Call/DM @7259974946 Reference Code 145 Call or whatsapp to above number

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Suman @9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Hiring for operation profile min exp:-1yrs 30k in hand Location:-Noida sec-16 f2f interview on 23rd july For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

We're hiring a Customer Support Assistant Manager – ERP at HostBooks (Gurgaon). Experience: 3–5 years. Preferred: Female candidates. Must have ERP support experience in Manufacturing, Inventory, Finance, GST modules.

Hiring for International Voice Process Any Graduate Freshers Can Apply ( EXCELLENT ENGLISH COMMUNICATION) Salary upto 3 LPA Shift US shift Location- Hinjewadi * IMMEDIATE JOINERS * CONTACT- 9270473289 Prarthana

Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviors that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Purpose and Scope of position-This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Required experience and education- No experience required Minimum education qualification 12th / Diploma + Competencies- Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special

Dear Candidate, We are hiring Customer Support Executives for a voice-based process. Role & responsibilities Make outbound calls to customers and explain product details Book appointments for customers to visit our retail store Maintain follow-ups and update records in the system Deliver excellent customer experience through clear and courteous communication Job Details: Experience: 0 - 4 years Educational Qualification: Any Graduate Languages: English and Hindi (Mandatory) CTC: Up to 27,000 per month Shift: Day Shift (No Night Shift) Working Days: 6 Days a Week (Sunday Fixed Off) Job Type: Full-time, On-site Cab Facility: Not provided Work Location: Marathahalli Preferred candidate profile Good communication skills in English and Hindi Prior experience in outbound calling/customer service/sales (preferred but not mandatory) Freshers with good communication and willingness to learn are welcome Should be comfortable with a 6-day working schedule Interested candidates can call on Richa (HR) - 8123039021 (between 10 AM to 6 PM) to book their interview slots. Or, Send your resume to richa.gupta@valuestreambiz.com

Technical Co-ordinate between Area Executives, employees and customers. Be present at reporting place of examiners to take feedback of previous day and plan daily schedule. Carry out annual equipment survey Plan for repair schedule as a preventive method. Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work. Conduct tool box talk with employees. Make employees continuously aware about safe work practices. Fatality Preventive Audits/ Tool Box Demonstration. Prepare quarterly review report. Make T orders. Monitor how to reduce callbacks. More so on top ten calls received. Inspect or re-inspect to see progress of work. / Random Check for Quality. Manpower allotment day to day basis on callbacks received. Adherence to EH&S policy and practices. Commercial Meet clients regularly for rapport development. Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement. Two months prior to the expiry of free service contract date inspect the elevator. Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary. Lead team to complete given task and facilitate them in case of need. Check the opportunity to potential T-Business. Make efforts for acquisition and recoveries & achieving the target. Follow-up invoices/ payments. Update necessary conversion/ recovery cancellation into system. Review regularly, Net O / Payment. Additional Responsibilities Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.

Job Responsibilities: ? Position holder will be an individual contributor ? Build and manage productive, professional relationships with clients using telephonic and/or video conversations ? Ensure clients are using and deriving benefit from IndiaMART ? Ensure products/services in client's e-catalog are accurately defined ? B.tech or MBA/PGDM 2024 batch fresher only

Job Description: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client's e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client's e-catalog are accurately defined

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: The role is a part of the national team with core responsibility of winning back lost customers across India. Develop prospects and sales funnel via maintaining daily input amongst pr-identified data sets given by organization. Active listening and understanding the business contexts of clients. Objection handling & query resolution. Good Verbal and written communication & Good presentation skill. Sales closure over Tele & Video Call on Monthly basis Able to communicate the competitive landscape & benefits of Indiamart Paid Package. Educational Qualifications: Any graduation ,or MBA/PGDM

Responsibilities: * Manage customer queries via phone calls * Maintain high call quality standards * Meet daily/weekly sales targets * Update CRM system with interactions * Close sales through persuasive selling techniques

Process :- Telecalling (Voice Process) Role & responsibilities: -Salary :- 12000 Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Airoli ,Navi Mumbai Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift How To Apply..? Interested Candidate can share CV on bellow whatsapp number Contact :- HR Akshada:- 9822472894

HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP VISHAL 9811395907 GURPEET 9811395366 YASH 9911862220 FAIZA 9811225245 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process. HR connect-Ms Durga- 80721 35893 Required Candidate profile Extra Benefits: - 1. Incentives up to INR 5,000 2. One side transport available Shift Time & Week Off: - 6 Days working 24*7 Rotational Shifts Rotational Week Off. Excellent Communication

Night Shift Customer Service Associate US Process Location : Sector V, Salt Lake, Kolkata 700091 Shift Timings : Night Shift Work Days : 5 days working Role Overview We are seeking enthusiastic and dedicated professionals to join our team as Customer Service Associates. This is an excellent opportunity for freshers with strong communication skills to embark on a rewarding career in the BPO sector. Key Responsibilities Customer Interaction : Handle inbound voice calls, providing exceptional service to US-based clients. Issue Resolution : Address customer queries effectively, ensuring timely and accurate solutions. Quality Assurance : Maintain high standards of service delivery, adhering to client SLAs. Documentation : Accurately record customer interactions and follow up as necessary. Continuous Improvement : Identify opportunities for process enhancements and share feedback. Desired Profile Communication Skills : Excellent proficiency in English (both spoken and written). Flexibility : Willingness to work night shifts and adapt to rotational schedules. Technical Skills : Basic computer literacy and familiarity with MS Office applications. Education : Open to graduates from various disciplines (B.Com, B.A, BBA, BSc, B.Pharma,). Note: Technical degrees such as BTech, MTech, MCA, BCA, MBA, and Hotel Management , bsc (IT and HM)are not eligible. Experience : Freshers are welcome; prior experience in customer service is a plus. Compensation & Benefits Transportation : One way cab facilities are available Work Environment : Collaborative and supportive team culture. How to Apply Interested candidates can apply directly or share their resumes via email to Ankita.9.Sinha@niitmts.com Embark on a fulfilling career journey with us, where your growth and development are our top priorities. Apply today and become a part of our dynamic team!

Customer Service Specialist Night Shift (Work from Office) Location : Airoli, Navi Mumbai Shift Timings : Night Shift (Specific hours to be confirmed) Mode : Work from Office We are looking for smart professionals with a great attitude to make every single client interaction delightful Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Education: Graduates in B.Com, B.A, BBA, BSc ,BPharma Not Eligible/ No Hire BTech, MTech, MCA, BCA, MBA, HM any other specialised/ technical stream Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Insurance benefits Interested candidates, please apply directly or share your resumes on : Ankita.9.Sinha@niitmts.com Embark on a fulfilling career journey with us, where your growth and development are our top priorities. Apply today and become a part of our dynamic team!

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi