22031 Customer Handling Jobs - Page 35

Job Title: Customer Service Executive (Inbound Calls) Department: Customer Service Reporting To: Team Lead 1. Job Purpose: The Customer Service Executive (Inbound) is responsible for handling incoming customer queries, complaints, and support requests. The role focuses on delivering excellent service, resolving concerns effectively, and ensuring customer satisfaction. 2. Key Responsibilities (KRAs): Handle inbound customer calls, address inquiries, and provide solutions. Maintain a high level of professionalism and empathy while resolving customer complaints. Ensure first-call resolution (FCR) to minimize repeat inquiries. Log all customer interactions into the CRM system for accurate record...

We are looking for an enthusiastic Customer Support Executive to join our call center team in Chennai. The ideal candidate should have excellent communication skills in Hindi and English , with prior experience handling inbound service-based calls . Key Responsibilities Handle inbound customer service calls efficiently and professionally. Address customer inquiries, complaints, and service requests. Maintain accurate records of customer interactions and follow up as required. Deliver a positive customer experience through clear and empathetic communication. Work collaboratively with internal teams to resolve customer issues quickly. Required Skills & Qualifications Minimum Experience: 6 mont...

Job Description of Relationship Officer Role: Relationship Officer ( Vendor Payroll) Department : All Banking Loan Product like Home Loan, Mortgage Loan, Business Loan, Merchant Acquiring Business, Personal loan, Credit card, and Agree Product. Qualification: Graduate/UG Experience : Fresher or Banking Product sales exp. of 0.6 to 5 Years Age: Below 40 years Two-wheeler : Required Compulsory CTC: for Fresher 18017/- + Incentives as per Business Location: All over Pune & Rest of Maharashtra Kondhwa & Katraj side Area, Kharadi and Nagar Road, Pune Central area, Pimpri Chinchwad Area Job Profile: To drive Banking Product sales business Generate Leads by conducting activities & drives both in th...

Greeting from IGT Solutions We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office. Job Responsibility: Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management Knowledge, Skills and Other Abilities: Strong process orientation High energy...

Service Advisor Exp. - 1 -year minimum City - Ahmedabad Qualification - Any Vacancies - 10 Apply

Apply Now Position: Customer Service Representative (CSR) Location: Karve Road Pune Job Type: Full-Time Salary: 13 to 15k Key Responsibilities: Handle calls efficiently, connecting clients promptly with the right people. Accurately enter every client detail and call into the system. Cross-check reports and CRM data, ensuring nothing is missed daily. Train new team members on decorum, handling escalations and urgent concerns. Share helpful information, resolve issues, and maintain department professionalism together. Skills Required: Good listening skills Clear and kind communication Patience under pressure Quick problem-solving Effective teamwork

Job Summary Responsible for managing the sales in Eastern region India (West Bengal, Odisha, Assam, Jharkhand). This will include the management of key end customers, OEM s and specialist channel partners. The incumbent in this role will be expected to work under the supervision / guidance of west business in charge towards defined key goals including Sales turnover, profitability, new product growth and key territory growth. Responsibilities 1. To explore new customers, applications and markets. 2. Understand the application process and generate new inquiries for Blowers. 3. Provide techno- commercial support to all the customers. 4. Handle channel partners in West Bengal, Odisha, Assam, Jh...

Aavas Financier is seeking a dynamic and result-oriented Branch Head to lead our branch operations for Home Loan (HL) & Loan Against Property (LAP) products. The ideal candidate will have strong leadership skills, a proven track record in loan sales, and the ability to manage a team to achieve business targets. Key Responsibilities :- Drive business growth by achieving HL&LAP loan disbursement targets. Lead mentor, and motivate the branch sales team. Manage day-to-day branch operations efficiently. Built strong relationship with customers, builders, and channel partners. Ensure compliance with company policies and regulatory guidelines. Monitor branch performance, P&L, and implement correcti...

Manage store operations, assist customers, recommend laptops, meet sales targets, maintain product knowledge, handle billing, manage inventory, resolve issues, supervise staff, and ensure clean displays and compliance. Required Candidate profile * 4 months to 8 yrs of retail sales experience(electronics, mobile, laptop preferred). * Freshers with strong communication & interest in gadgets may also apply. * English, Kannada & Hindi(preferred).

Role: Technical Sales Engineer Shift: US Shift Overview: The Solution Center Team plays a crucial role in driving customer growth and enhancing customer experience for the Enterprise and Distribution Channel business unit. With over 400 dedicated professionals, the team offers global support, helping customers and distributors engage with TE Connectivity, providing expert technical advice and delivering high-quality business opportunities. Responsibilities: Provide expert guidance on TE Connectivity products and solutions to support customer projects and address their needs. Respond to customer inquiries via various channels like chats, calls, emails and web forms offering technical support ...

HELLO, JOBSEEKERS! Greetings from Shining Stars. Inviting applications for Customer Care Executive Profile for one of the BPO at Lucknow Location. Profile - Domestic Process Shifts- Day Shifts/Rotational Shifts Working Days- 6 days Salary- Upto 17k ctc Location- Gomtinagar Any 12th pass-out with excellent English communication can apply. Note-Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken English. What you'll do- Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge ...

Key Responsibilities: • Greet and assist visitors, clients, and staff courteously. • Answer and direct phone calls and emails professionally. • Maintain visitor logs and ensure security protocols are followed. • Handle courier dispatches, incoming/outgoing mail, and deliveries. • Manage meeting room bookings and support in organizing company meetings. • Maintain office supplies, stationery, and pantry stock. • Assist HR and Admin departments with routine tasks and coordination. • Support travel arrangements, staff attendance records, and vendor coordination. • Maintain a clean and welcoming reception area. Preferred candidate profile

Hiring: Voice Process (TVS & Bajaj) -Location: Viman Nagar, Pune -Day Shift | Immediate Joining -Hindi & Marathi Communication -Freshers & Experienced -Salary: Upto 16,000 + Incentives Required Candidate profile Qualification:- HSC Pass How to Apply:- To schedule your interview Call or send your CV through WhatsApp/mail HR :-9545415846 Perks and benefits Earn Unlimited Incentives – Join Our Team Today!

1) Responsibilities: a) Resolving Customer Issues: Customer Service Executives handle customer inquiries, complaints, and requests. They aim to resolve issues promptly and efficiently. b) Liaison with Other Departments: They collaborate with sales, production, and global logistics teams to ensure timely and cost-effective customer service. c) Inventory and Order Management: Prioritizing orders, adjusting schedules, and ensuring efficient scheduling and routing for on-time deliveries. d) Budget Management: Managing the market budget for logistics operations. e) Customer Collaboration: Establishing a strong customer collaboration process. f) Reporting: Providing regular reports to the Area Vic...

Role & responsibilities 1. Operations Management Ensure smooth daily operations of the game zone including arcade, bowling, trampoline, go-karting, and other activities. Monitor machine performance, cleanliness, safety, and maintenance. Coordinate with technical and maintenance teams for timely issue resolution. Maintain daily checklists, operational reports, and ensure proper documentation. 2. Sales & Revenue Management Achieve monthly and quarterly revenue targets. Promote group bookings, birthday parties, school picnics, and corporate events. Drive upselling and cross-selling of games, food, and merchandise. Monitor POS transactions and ensure accuracy in billing and cash handling. 3. Cus...

Hello Candidates, Tech Mahindra is hiring for Customer Service Profile for Voice & Chat Process. Location - Noida(WFO) Roles a nd Responsibilities Manage incoming phone calls. Identify and assess customers needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools. Keep records of customer interactions, process customer accounts and file documents. Eligibility Good English communication skill is requir ed. Graduation mandatory. Freshers & experienced both are eligible. Salary will depend on communication skill...

Role & responsibilities : 1. Team Management & Operations Supervise a team of associates handling end-to-end PPMC coordination (appointments, follow-ups, reschedules, etc.). Monitor daily volumes, task allocation, and ensure SLAs on TAT, quality, and productivity are met. Conduct daily huddles, set targets, and track agent performance. Ensure adherence to process workflows and communication protocols with diagnostic centres and insurers. 2. Quality & Process Control Audit calls, emails, and CRM entries to ensure accurate and compliant documentation. Identify process gaps and recommend corrective actions. Track and report operational errors, missed appointments, and repeat calls. 3. Customer ...

Responsibilities: - Generate leads through outreach and demands analysis - Meet revenue targets with effective communication - Manage customer relationships via marketing comms - Collaborate on demand generation strategies - Attractive incentive Sales incentives

Company- Tech Mahindra Location - Electronic city phase2, Bengaluru Notice period- 0days International customer service Who we are looking for? Addresses customer questions, provide information, and offer solutions to resolve problems or complaints. For e.g explaining product features, or guiding customers through processes. Listen attentively to customer complaints, empathize with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary. Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to...

Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Voice and Non-Voice processes! Process Types Voice Process: Inbound / Outbound Chat Support Customer & Technical Support Email Support Sales & Collections Open Positions Customer Support Executive (Voice / Non-Voice) Technical Support Associate International Call Center Executive Telesales / Telecaller (Domestic BPO) Eligibility Criteria Qualification: 10th / 12th / Diploma / Any Graduate Experienc...

To contribute towards project delivery and solution design for a model based, existing domain, with pre defined artifacts with support of experienced mentors. Perform and understand a process assessment/audit for a model based solution with pre defined process artifacts, known domain, less demanding timelines independently. Perform planning and implement Model based solution with new solution requirement/domain, process artifacts partially available and mix of experience/ fresh professionals independently. Contribute to Model based collaterals with new solution requirement/domain, process artifacts partially available and a mix of experienced / fresh professionals independently. Contribute i...

Were looking for an enthusiastic Relationship Manager – Mutual Funds to join our growing team at ZFunds . The ideal candidate will have hands-on experience in mutual fund sales and client servicing with a passion for helping customers make informed financial decisions. Responsibilities: Handle inbound and outbound calls for mutual fund sales and advisory. Build and maintain strong customer relationships. Understand clients’ financial goals and suggest suitable investment options. Ensure compliance with SEBI/NISM regulations. Achieve sales targets and contribute to business growth. Provide post-sale support and ensure excellent customer satisfaction.

Interested candidate can connect with HR Ms.Aditi Anand at 9286982377 Job Description: As a Customer Service Associate , you will be a crucial link between the customers and the e-commerce platform, ensuring their queries and concerns are addressed promptly and professionally. Key Responsibilities: Manage customer inquiries and interactions through chats, delivering an exceptional customer experience. Assist customers with product information, order placement, order tracking, returns, and any other inquiries they may have related to products. Address customer concerns, complaints, and issues effectively, striving to resolve them to the customer's satisfaction. Stay well-informed about the pr...

Process orders fast/accurately, handle calls/chats confirm appointments. notify clinics of critical results. return voicemails. close CRM tickets daily; coordinate field staff. maintain HIPAA compliance & data encryption. update records in CRM/LIS.

Position:- Telecalling Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification:- HSC or Any graduate / Under graduate Shifts Timing : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12,000 to 14,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Aditya :- 8308125422