9123 Customer Handling Jobs - Page 39

Looking to onboard a skilled Customer Support Executive to join our team in Ahmedabad. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers. Roles and Responsibility Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction. Provide product information and solutions to customers, addressing their concerns and promoting sales. Collaborate with internal teams to resolve complex customer issues and improve overall customer experience. Maintain accurate records of customer interactions using CRM software. Continuously update knowledge of products and services to effectively support customers. Job Requirements Excellent communication and interpersonal skills are required for interacting with customers from diverse backgrounds. Strong problem-solving skills are necessary to analyze problems and develop effective solutions. Ability to work in a fast-paced environment, handling multiple tasks simultaneously while maintaining attention to detail. Proficiency in using computer systems and software applications, including CRM tools. Strong analytical skills are needed to identify trends and areas for improvement in customer support processes. Ability to adapt to changing situations and priorities, demonstrating flexibility and a positive attitude.

Process :- Customer Care - TATA Aig Process (Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - Reliable Tech Park Airoli Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- Up to 23,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Apply..? To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Shubham :- 8551021894

Were Hiring: Beauty Advisor (Full-Time) Are you passionate about skincare, makeup, and all things beauty Do you enjoy helping others find the right products to look and feel their best If so, we want you on our team! Location: Hyderabad, Bangalore, Vizag, Udupi, Chennai, Kochi Job Type: Full-Time Experience: 6 months 5 years in beauty retail or customer service preferred What You'll Do: Assist customers in choosing the right skincare, makeup, and personal care products Provide personalized beauty consultations based on customer needs Demonstrate product application and share usage tips Maintain visual merchandising standards and store hygiene Stay updated on the latest beauty trends and product knowledge Drive sales through excellent service and product recommendations What Were Looking For: A passion for beauty and helping people Strong communication and interpersonal skills Previous experience in retail or beauty is a plus Ability to work in a fast-paced, customer-focused environment Enthusiasm to learn and grow in the beauty industry Perks: Competitive salary Incentives and performance bonuses Growth opportunities within the company Join us in empowering individuals to feel confident and beautiful every day. Apply now by sending your resume to: divyahpconsultant@gmail.com 96161 05504

ABFRL is looking for Department Manager_Bilaspur to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Blue Chip Finance Pvt. Ltd. is looking for Sales - Branch Assistant to join our dynamic team and embark on a rewarding career journeySupport daily operations of the branch by assisting with administrative tasks, customer service, and documentation. Manage records, update databases, and ensure accuracy in filing systems. Assist in handling customer queries, processing transactions, and providing product/service information. Coordinate with other departments for smooth workflow and communication. Help maintain branch cleanliness and organization. Support the branch manager with scheduling, reporting, and compliance tasks. Monitor inventory and office supplies, placing orders when necessary. Ensure adherence to company policies and contribute to team efficiency. Handle routine correspondence and assist in planning branch-level events or initiatives.

Blue Chip Finance Pvt. Ltd. is looking for Sales - Branch Assistant to join our dynamic team and embark on a rewarding career journeySupport daily operations of the branch by assisting with administrative tasks, customer service, and documentation. Manage records, update databases, and ensure accuracy in filing systems. Assist in handling customer queries, processing transactions, and providing product/service information. Coordinate with other departments for smooth workflow and communication. Help maintain branch cleanliness and organization. Support the branch manager with scheduling, reporting, and compliance tasks. Monitor inventory and office supplies, placing orders when necessary. Ensure adherence to company policies and contribute to team efficiency. Handle routine correspondence and assist in planning branch-level events or initiatives.

Role & responsibilities : A cashier's main job is to process customer transactions in a retail or service-oriented setting . This involves scanning items, handling payments, and providing excellent customer service. Cashiers also play a role in maintaining the cleanliness and organization of their workspace, and often assist with other tasks like bagging purchases or restocking items. Here's more detailed description Processing Transactions: This includes scanning items, calculating totals, accepting various forms of payment (cash, credit cards, etc.), and making change. Customer Service: Cashiers are often the last point of contact for customers, so they need to be friendly, helpful, and efficient. They may answer questions, address concerns, and ensure customers leave with a positive experience. Maintaining the Checkout Area: This involves keeping the area clean, organized, and stocked with necessary supplies. Assisting with Other Tasks: Depending on the specific workplace, cashiers may also be responsible for bagging purchases, restocking items, or other tasks related to the overall customer experience. Handling Returns and Exchanges: Cashiers are often involved in processing returns and exchanges, requiring them to be knowledgeable about store policies and procedures. Security: Cashiers play a role in loss prevention by ensuring accurate transactions, handling cash responsibly, and being observant of their surroundings.

We are looking for a skilled Delivery Driver with 3 to 5 years of experience to join our team in the IT Services & Consulting industry. The ideal candidate will have excellent driving skills and be able to handle a 3-ton pickup. Roles and Responsibility Deliver packages to customers in a timely and efficient manner. Handle customer complaints and issues professionally. Maintain accurate records of deliveries and pickups. Ensure the vehicle is clean and well-maintained at all times. Follow traffic rules and regulations while driving. Provide excellent customer service and ensure satisfaction. Job Requirements Minimum 3 years of experience as a delivery driver or in a related field. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to lift up to 45 kilograms. Familiarity with navigation and routing software. Must have a valid driving license.

Role & responsibilities: Help in identifying and qualifying sales leads through various channels such as LinkedIn, email, and cold calling, etc. Assist the sales enablement team to prepare for a bid by drafts of proposals and presentations Identify trends and opportunities by conducting market research Update company CRM Tools or other relevant sales Retargeting Databases Communicate with the clients by way of calls, emails, or sitting down with them Accompany clients to shadow them during sales meetings with more seasoned sales representatives Offer extra attention and manage other tasks in the department of focus be it sales or marketing. Preferred candidate profile: Having a reasoned degree in, business, marketing or any other related classes. Ability to express ideas clearly, talk, and relate well with others. Strong willingness to go out on sales trips and interest in growth within the company. Not mandatory but helpful if know some selling tactics and know-how to use a client relationship management (CRM) system. Is detail-oriented, needed, self-determined, and willing to learn more is very vital. Able to actively participate when things are moving at a higher pace.

We are looking for a skilled Senior Manager to lead our delivery quality team at Omega Healthcare Management Services Pvt. Ltd., based in Coimbatore, India. The ideal candidate will have 8-14 years of experience in the field. Roles and Responsibility Manage and oversee the delivery quality team to ensure high-quality services. Develop and implement strategies to improve delivery quality and customer satisfaction. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to measure delivery performance and identify areas for improvement. Provide coaching and training to team members to enhance their skills and knowledge. Ensure compliance with industry standards and regulations. Job Proven experience in managing delivery quality teams in a similar industry. Strong understanding of CRM/IT enabled services/BPO operations and processes. Excellent leadership and management skills, with the ability to motivate and inspire teams. Strong analytical and problem-solving skills, with attention to detail and accuracy. Effective communication and interpersonal skills, enabling strong relationships with stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

We are Hiring Customer Support Executive - Voice Qualification : 10 to Any Degree Work Location : Brookfield, Bangalore Excellent English Communication required Shift : Afternoon / Evening shift Salary : 21 to 27K Take Home

Work From Office Process:- Inbound Process Location - Thane and Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25000. Unlimited Incentive Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Prathmesh :- 9607404867

Urgent openings for LODHA Process Qualification : HSC or Any graduate / Under graduate Work From Office Location - Ashar IT Park - Thane (Wagle Estate) Shifts Timing: - Day Shift Preferred candidate profile - HSC / Graduates can apply - Good English communication - Fresher / Experienced can apply - Salary 17k to 25k in hand + plus incentives - shift timings 9:30am to 6:30pm Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Pratiksha:- 8698488197

Sr. Sales Executive-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail Sales Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch

Provide first call resolution for all customer enquiries and OBE (online booking engine support) through application of technical expertise in reservations, ticket issuance and re-issuance. Comply with set standards of customer service Required Candidate profile Achieve individual revenue and customer service targets Be the voice of brand Support other departments as required Adhere to company regulatory requirements such as data protection, data privacy

Job Title: Tele caller Job Location: Tin Factory , Bangalore Experience : Minimum 6 months to 2 year in Telecalling/Collections Salary: 18,000 to 23,000 in hand Languages Required: English & Hindi (Mandatory) Work Schedule: 6 Days Working | 1 Rotational Week Off Job Overview: A Collection Executive is responsible for recovering pending dues or EMIs from customers through regular follow-ups via phone calls or other communication channels. The role involves ensuring timely payments, maintaining positive customer relationships, and achieving collection targets in line with company policies. Key Responsibilities: Perform outbound calls to customers for EMI collection and loan recovery Provide proper assistance and solutions for payment-related queries Maintain accurate records of interactions and follow-ups Handle customer objections professionally and ensure positive resolution Work towards achieving monthly collection targets Maintain compliance with company policies and regulatory standards Why Join Us: Attractive fixed salary and incentive structure Friendly work environment and supportive team candidates earn upto 10K to 15K additional incentives based on performance every month Interested Share your updated resume via WhatsApp to: 9342243311 or chandu.dhrs@gmail.com

WORK FROM OFFICE WALK-IN-INTERVIEW Deal with customers queries through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR SHIVAKSHI - 7060788176 Required Candidate profile Excellent Communication -UG/Grad/PG -Freshers can apply – Paid training will be provided! -Rotational Shifts /Day shifts -Work from office -Immediate joiners Perks and benefits Cab Facility Great Incentives 5.5 Days Working

StudioKook is looking for Customer Services Executive to join our dynamic team and embark on a rewarding career journey Respond promptly and professionally to customer inquiries, complaints, and requests via phone, email, chat, or in-person Provide accurate and complete information about the company's products or services to customers Identify and assess customer needs to achieve satisfaction, and recommend appropriate solutions or alternatives Handle and resolve customer complaints and concerns in a calm and courteous manner, aiming for a positive resolution Follow up with customers to ensure their issues are fully resolved and their satisfaction is achieved Keep records of customer interactions, transactions, comments, and complaints in the customer database or CRM system Collaborate with other departments, such as sales, technical support, and billing, to resolve customer issues and provide comprehensive solutions Stay updated on product knowledge and industry trends to effectively address customer inquiries and provide accurate information

Hello Job-Seekers!!! Greeting from ShiningstarsITPL!!! Hiring for Voice Process in BPO | Freshers & Experienced Are you a skilled communicator with a passion for customer service? Join a dynamic and growing BPO team in Kolkata. We're hiring for Inbound and Customer Service Voice Processes with excellent career growth opportunities! Job Locations: Roles Open: Customer Service Executive Inbound Voice Process International Voice Process Customer Support Eligibility Criteria: Qualification: Minimum HSC Pass / Graduate Experience: Freshers & Experienced BPO candidates (with complete documentation) Age Limit: 18 to 30 years Communication: Excellent verbal English communication is mandatory Salary & Benefits: For Fresher- upto 20k ctc For Experience - Upto 26k ctc Growth opportunities within the organization How to Apply: Interested candidates can walk in for the interview at the respective locations and timings mentioned above. For any further queries or to get your interview aligned please give a call on Kaynat - 8957778258 connect on this no. Please allow us time to revert and request you to drop either a text or drop your resume over the same number. Don't miss this chance to build a rewarding career in the BPO industry! Apply now and take the first step toward success. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Job Responsibilities Attending the Call backs, Routine Maintenance /Code Maintenance Ensure 100 % Service visits - RM & HK Repair activity as and when required. ACR- Audit Copy Return & PCR - Pink copy return once work completed. Monitor Elevators as per WWJSSS compliance Generate T lead. Responsible for PUI completion. Education & Experience required Diploma/BE in Engineering 3-6 years in handling service in Elevator industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Desirable Experience in Elevator industry.

1 ) Regular maintenance of Equipment. 2) Prompt action on the callbacks. Troubleshooting. 3) Comply with FPA and EH&S standards. 4) Reducing the number of calls back in the given area. 5) Monitor equipment and repair schedule. 6) Build customer rapport. 7) Look for potential T- order if any. 8) Would be responsible for handling 120 - 150 units. Diploma in Electrical/ Mechanical 4-6 Years of experience in Elevator Industry

Role & responsibilities Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the customers and provide logical lasting solutions. Identify and escalate issues appropriately and ensure a timely response. Ensure best in class customer satisfaction (CSAT) Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. Ensure escalations are followed up within specified timeline. Go the extra mile to WOW each Customer you connect with Build customer loyalty by follow-up of customer calls. Enhances the customer experience by providing sales information assistance, through use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company. Schedule adherence as per business requirements Works effectively within the team and contributes to a healthy team-oriented environment. Completes assigned tasks within given deadlines. Preferred candidate profile Minimum 1 years of Contact Centre experience in a Soft Skill driven environment Good English language skills required. Excellent communication skills both written (Email/Chat) and verbal (Voice) Good problem-solving skills Strong interpersonal and organizational skill Good computer skills in all MS Office packages Comfortable to work within an agile team Experience in reservations and bookings is an advantage

Book My Laundry is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role

Hotel Paramos Inn is looking for Food and Beverage Attenders to join our dynamic team and embark on a rewarding career journey Assist in food and beverage service. Maintain cleanliness and organization of dining areas. Provide excellent customer service. Monitor inventory and order supplies. Assist with event setup and service. Follow health and safety regulations. Support senior staff as needed.

We are looking for an enthusiastic Voice Process Associate to interact with clients for appointment booking by making or receiving calls in a fast-paced environment. The ideal candidate should be friendly, persuasive, and possess a pleasant voice. They must quickly understand customer requirements and provide appropriate solutions. The goal is to contribute to business growth by expanding the company's clientele. Language Requirements: Excellent proficiency in English and Tamil is mandatory Knowledge of Hindi and Malayalam is an added advantage Immediate or short notice joiners preferred Key Responsibilities: Call and respond to client inquiries and appointment booking Answer incoming calls from prospective customers Maintain accurate records of calls and client information Requirements: Proven experience as a Voice Process Executive or in a similar customer service role Working knowledge of MS Office Excellent communication and presentation skills Proficient in English and Tamil; knowledge of Hindi and Malayalam is a plus Skilled in negotiation and complaint resolution Persistent and result-oriented Must be a graduate