9131 Customer Handling Jobs - Page 42

Job Summary: We are looking for a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities. Key Responsibilities: - Make outbound calls to potential and existing customers. - Explain products/services and answer customer queries. - Generate leads and schedule appointments for sales teams. - Follow up with customers to ensure a positive experience. - Maintain and update customer databases. - Assist in business development and market research activities. - Meet daily and monthly targets for calls and conversions. Requirements: - Good communication and interpersonal skills. - Fluency in [English/Hindi/Regional Language]. - Basic knowledge of sales and customer handling. - Ability to persuade and negotiate with customers. - Proficiency in using CRM software and MS Office is a plus. - Prior experience in telecalling or sales is preferred but not mandatory. Benefits: - Fixed salary with incentives for performance. - Flexible work environment. - Career growth opportunities in business development and sales.

Location: Hyderabad (Week-offs on Monday) Mode: Work from Office (11-8pm) Roles and Responsibilities: - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities - Expanding customer database manifold and maintaining a potential customer data bank - Achieving high sales targets and managing collections from customers - Tracking sales team metrics, analyzing sales team data and developing plans to address performance gaps - Setting targets, performance plans and standards for sales representatives and coaching individual reps to improve sales performance - Enabling team by duly acknowledging team members achievements and accomplishments, planning and implementing regular training programs for skill building Other benefits : 1. Subsidized food facility will be provided (Breakfast, lunch, and snacks). 2. Incentives applicable for the sales team. 3. Transport facility - Pickup and Drop Bus shuttle. 4. Telephone allowance (Sim Card) will be provided.

Job Description : - Call potential customers and explain the company's services. - Share details about PhD support services and answer client queries. - Follow a daily call target and update call status regularly. - Maintain records of calls, responses, and follow-ups. - Convince interested customers and arrange appointments for further discussion. - Handle basic objections politely and professionally. - Work as part of the sales and marketing team. Key Skills: - Good communication in English and regional language - Confident speaking skills over the phone - Basic computer knowledge - Positive attitude and patience - Ability to handle rejections professionally - Willingness to learn and grow

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Kulsum-7026022000 / 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

Hiring for Customer Support Executive for MNC Fresher & Experienced both can apply. Good Communication skills Required. Need to solve customer quires and convert the lead Ready to work in rotational shifts. Looking for immediate joiners.

Responsibilities: Cold calling potential customers using databases and research Schedule meetings with clients Create databases of customers Travel allowance

We are Hiring Customer Service Profile for Voice, Blended and Chat Process Location : Mumbai (all areas)/Thane/Navi Mumbai Experience : Fresher & Experienced both can apply. Education : HSC & Graduates Salary : 15k to 35k (depends on last drawn) Shift : Night Shift/Rotational Shift/Day Shift Must Have Excellent Communication skills. Immediate Joining Easy Selection Pickup and Drop Available

Hiring Customer Service Profile for Voice, Blended and Chat Process Location-Mumbai/Thane/Navi Mumbai Experience-Fresher & Experienced Education-HSC & Graduates Salary-15k to 35k (depends on last drawn) Shift-Night Shift/Rotational Shift/Day Shift

Fresher can apply Salary:- 14,500 Inhand Good communication skills Min qualification- HSC Language: Marathi & Hindi Required Candidate profile Job Location: Majiwada, Thane-400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali : 9822197285 Perks and benefits High Incentives and growth opportunities.

We are hiring dynamic and enthusiastic candidates for our Voice Process - BPO operations. The role involves handling customer queries and providing support over calls outbound in regional languages. Share your Resume- HR ASHOK 8148209052 Required Candidate profile Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate Female and Male Rotational week off/Day Shift

Greetings from The Job Factory !! Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job Responsibilities / Authorities • Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable Personal Attributes • Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focused • Results driven • High standards of Integrity • Attention to detail For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call kavya@7849020010 call hr Ruth@9590520040 call pooja@9886112704

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

*Booking Loads from DAT / Truck stop . *Must have knowledge of TMS , Samsara. *Route and match loads in a cost-effective manner. *Strong ability to multitask NOTE : Must have atleast 2 years experience in any US based logistics company

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Aahana - 8583029467 Salary for Fresher - 3,20,000 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,50,000 LPA Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Aahana - 8583029467 Perks and benefits PF ESIC PICK & DROP

Job description We have a walk in interview, on coming Monday/Tuesday (21st July/22nd July ) at -Theobroma Outlet Khasra No-514, near PNB BANK, Hazipur, Sector 104, Noida, Uttar Pradesh 201304 Looking for Shift Managers To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, and AC temperature at the commencement of shift To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc To promote and upsell the special menus and services To check the uniforms, and grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurant's cleanliness and hygiene Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Ensure compliance with sanitation and safety regulations Manage the restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Coordinate with Front Office, Kitchen, etc regarding special events and execution of the same To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the store requisitions of the various items required at the restaurant To comply with all health and safety regulations To maintain the log book and to make necessary entries for further prompt action To approve leaves of the team members To prepare the duty roster of the team members of the restaurant To conduct the training for team members as per the training calendar Role & responsibilities Job Location -Noida, Greater Noida

Job description We have a walk in interview, on coming Monday/Tuesday (21 and 22nd July) at -Theobroma Outlet ,Khasra No-514, near PNB BANK, Hazipur, Sector 104, Noida, Uttar Pradesh 201304 Looking for Associate/Junior Associate To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, and AC temperature at the commencement of shift To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc To promote and upsell the special menus and services To check the uniforms, and grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurant's cleanliness and hygiene Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Ensure compliance with sanitation and safety regulations Manage the restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Coordinate with Front Office, Kitchen, etc regarding special events and execution of the same To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the store requisitions of the various items required at the restaurant To comply with all health and safety regulations To maintain the log book and to make necessary entries for further prompt action To approve leaves of the team members To prepare the duty roster of the team members of the restaurant To conduct the training for team members as per the training calendar Role & responsibilities Job Location -Noida, Greater Noida

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home+ Incentives Experience 25 to 30 Take Home+ Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc For More Details Please Call Bhuvana-7406034000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Gurgaon-based international BPO is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, Excellent communication skills required. contact isha - 7302579985

Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, excellent comms skills required contact isha - 7302579985

Hiring: Customer Support (Intl. Voice) Grad. mandatory CTC: up to 5.75 LPA Exp: Min 1 year in International voice Location: Bangalore (E-city) 24*7 shifts/WFO Contact: 9653852049 (HR Gaurav)

Responsibilities: 1.Manage staff, handle complaints & customer requests 2. Oversee restaurant operations & profitability 3. Ensure food quality, safety & presentation standards - Allocating staff duties - reporting inventory and sales to management Food allowance

Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate Fresher/Experienced 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: 24x7 Shifts 4: Immediate Joiners Preferred Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

As a Food and Beverage Upselling Associate, your main responsibilities will include upselling food and beverages, handling customer inquiries and interactions, taking orders, managing stock inventory, ensuring that both the front and back areas are well stocked, maintaining the overall upkeep of the outlet, and adhering to brand standards. Additionally, you will be expected to respond efficiently to customer complaints, maintain the quality and consistency of guest experiences, and actively manage daily operations. You will also be required to coordinate with both Front of House (FOH) and Back of House (BOH) teams for in-house operations, foster a positive working culture for all team members, regularly check the quality and expiration dates of products, organize shifts effectively, and ensure that safety regulations are strictly followed in the outlet. Maintaining cleanliness and hygiene standards in both the outlet and washrooms, placing stock requisitions in a timely manner, depositing cash as per specified schedules, and handling joining formalities and salary accounts for new staff are also part of your responsibilities. Furthermore, you will need to ensure that all equipment is in good working condition, the outlet's displays meet set standards, lights and music are operational during business hours, product statuses are updated daily on the company's mobile application, name tags are readily available, and upselling practices are consistently implemented. The ideal candidate for this role must possess a Hotel Management Diploma or Degree, excellent communication skills, and fall within the age group of 20 to 30. The budgeted salary for this position ranges from 2.5 to 4 lakhs annually, with a full-time, permanent employment type. Additionally, you will be entitled to benefits such as health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund contributions. If you are someone who is detail-oriented, proactive, and thrives in a fast-paced environment, this position may be the perfect fit for you. Join our team and contribute to delivering exceptional guest experiences while upholding the highest standards of service and quality.,