Roles and ResponsibilitiesProvide exceptional customer support through email, phone calls, and chats to resolve customer queries and concerns.Handle multiple tasks simultaneously while maintaining accuracy and attention to detail.Develop strong relationships with customers by understanding their needs and providing personalized solutions.Collaborate with internal teams to resolve complex issues and escalate when necessary.Maintain accurate records of customer interactions using CRM software.

Role & responsibilities As a member of our branch management team, your responsibilities will include:- Onboarding partners and individual customers.- Understanding customer and business needs to cross-sell and up-sell our products.- Coordinating with other sales channels to prevent conflicts.- Identifying opportunities for product improvements and proposing new schemes.- Working towards achieving daily, weekly, and monthly sales targets.- Generating customer leads.- Assessing, clarifying, and validating partner needs and performance regularly to maintain a high partner satisfaction rate.- Mentoring and training partners to maximize sales. Preferred candidate profile - 1-4 (or more) years of sales experience in the Banking, Financial Services, or Insurance sectors.- Exceptional customer service and sales skills.- Preference will be given to candidates with experience in chit-fund sales. Perks and benefits - Fixed Salary: INR 3.5 Lakhs per annum to INR 4.5 Lakhs per annum- Monthly Incentive: Up to INR 50,000- Insurance to Self, Spouse & 2 children- Travel Allowances- Telephone Expences