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Resource Pro
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Customer Experience Associate

Customer Experience Associate

Resource Pro

0 - 4 years

2 - 6 Lacs

bengaluru

Posted:1 hour ago| Platform:

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Skills Required

feedback customer satisfaction customer complaints customer service customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Experience Associate to join our team at ReSource Pro. The ideal candidate will have a strong background in customer experience and a passion for delivering exceptional service.

Roles and Responsibility

Develop and implement effective customer experience strategies to enhance overall customer satisfaction.
Collaborate with cross-functional teams to identify and resolve customer complaints and issues.
Analyze customer feedback and provide insights to improve product and service offerings.
Create and maintain comprehensive knowledge of products and services to effectively communicate with customers.
Provide timely and professional support to customers via phone, email, or chat.
Identify opportunities to upsell and cross-sell products and services to existing customers.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Customer Experience Associate