Customer Care Professional

Job description

Company Description

NetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.

📍 Location

Mumbai (On-site role)

Hiring Areas:

• Western Railway: Churchgate to Mira Road
• Central Railway: CST to Thane
• Harbour Railway: Masjid to Vashi

📝 Role Overview

Customer Service Representatives

🔑 Key Responsibilities

• Interact with customers to address inquiries and concerns
• Provide timely and effective solutions to customer issues
• Ensure high levels of customer satisfaction and loyalty
• Maintain professionalism and empathy in all customer interactions
• Support continuous improvement of customer service processes

Qualifications

• Strong verbal and written communication skills
• Ability to empathize with customers and deliver exceptional service
• Problem-solving and conflict resolution abilities
• Good organizational and time management skills
• Prior customer service experience is an advantage
• Bachelor’s degree in a related field preferred

Eligibility:

💰 Salary & Benefits

• Competitive salary offered up to

  ₹4 LPA

• Opportunities for growth and career development

Thanks & regards,

HR Team.