Customer Care Professional

1 - 3 years

1 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Delivering information of Companys Services, Tracking customer service metrics

Customer support

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide timely and accurate information about products or services.
  • Build strong relationships with customers to increase loyalty and retention.
  • Collaborate with internal teams to resolve complex customer complaints.
  • Meet or exceed performance targets set by management.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changes.
  • Strong problem-solving skills and attention to detail.
  • Ability to handle multiple tasks simultaneously and prioritize work.
  • Strong analytical and critical thinking skills.

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