Key Responsibilities. Respond to customer inquiries promptly and professionally. Handle inbound calls. Provide clear, concise, and accurate information to customers. Identify and understand customer problems or requests. Provide solutions, escalate issues when necessary, and ensure customer satisfaction. Follow up with customers to ensure that their concerns were addressed. Offer details about products or services, including features, benefits, and usage. Assist with product selection or troubleshooting for the customer. Guide customers through using the company's website or other digital services. Skills. Good English communication. Must be a graduate. Ok with night shifts. Immediate joiner. About CompanyGrowinity is the best thing that can happen to your sales funnel. We have extensive knowledge and experience in the field of email prospecting, content syndication, sales & marketing qualified leads. Our specialists center around the most recent and refined lead generation techniques and help your deals and advertising group with an immense crowd of expected leads and convert them to change over into clients. We also have expertise in data enrichment, ABM, CRM, and social media marketing. We are a one-stop shop for all your B2B marketing and sales requirements. Delivering better outcomes for our customers is at the center of our conduct

We're looking for education counsellors who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Education Counsellor you will be responsible for communicating with prospective learners, understanding their needs, and ensuring a smooth sales process. They must be comfortable making dozens of calls per day, able to engage and build long term relationships with prospects, qualifying prospects and closing sales. Key Responsibilities. Responsible for managing & converting leads for versatile online programs. Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline. Details pertaining to lead discussions & conversion should be updated real-time on CRM Software. Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle objections and price negotiation in order to generate sales revenue. Maintain effective communication till the time learner is onboard. About CompanyGrowinity is the best thing that can happen to your sales funnel. We have extensive knowledge and experience in the field of email prospecting, content syndication, sales & marketing qualified leads. Our specialists center around the most recent and refined lead generation techniques and help your deals and advertising group with an immense crowd of expected leads and convert them to change over into clients. We also have expertise in data enrichment, ABM, CRM, and social media marketing. We are a one-stop shop for all your B2B marketing and sales requirements. Delivering better outcomes for our customers is at the center of our conduct

Customer Support Analyst (International Voice Process)Looking for Freshers/Graduates/Looking for an Immediate Joiners/]5 Days of WorkingKnowledge and Skills Required:Communication skills (written and verbal), Ability to communicate correctly and clearly with all customers, Good comprehension skills, Ability to concentrate, Good composition skill, Work successfully in a team environment as well as independently.Computer Knowledge/Skills:Ability to use a desktop computer system, Excellent typing skillsJob Type: Full-timeHealth insurance, Provident FundSchedule: US rotational shifts Supplemental pay types:Overtime pay, Performance bonus, Shift allowance, Yearly bonusLanguage: English (Required)Location: Hinjewadi Phase 3 Pune, MaharashtraShift availability:Night Shift (Preferred)Fresher, experienced, graduates fresher, HSC + 6 months international voice exp

Looking for Freshers/ Graduates/Looking for an Immediate Joiners/]5 Days of WorkingKnowledge and Skills Required:Communication skills (written and verbal), Ability to communicate correctly and clearly with all customers, Good comprehension skills, Ability to concentrate, Good composition skill, Work successfully in a team environment as well as independently.Computer Knowledge/Skills:Ability to use a desktop computer system, Excellent typing skillsJob Type: Full-timeHealth insurance, Provident FundSchedule: US rotational shifts Supplemental pay types:Overtime pay, Performance bonus, Shift allowance, Yearly bonusLanguage: English (Required)Shift availability:Night Shift (Preferred).