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Customer Care Executive

Startek (Aegis Customer Support Services Pvt. Ltd.)

1 - 4 years

3 - 4 Lacs

noida

Posted:5 days ago| Platform:

Apply

Skills Required

customer care bpo domestic bpo non voice domestic process chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Folks

Greetings From Startek!!!

If you are looking forward to make your career in a multinational BPO or looking for job change, then this is the right platform. Come and join us. We'll help you succeed.

Location -Noida

Roles and Responsibilities

Listen to customer's concerns, issues and question,.
Maintain a positive attitude and calmly respond to customer's complaints.
Prepare customer reports by gathering data collected during customer interactions.
Resolve customer's concerns and answer customer's questions to your best ability.
Refer issues and questions to managers if necessary.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
Ensure customer satisfaction and provide professional support.

Desired Candidate Profile

Under Graduate/Graduate/Post Graduate/ Experienced/Fresher can apply.
Must be flexible with rotational shifts.
Excellent communication skills.
Should be comfortable with work from office.

Interview Mode: Walk in/Virtual.

Salary Slab :- upto 4 LPA

Noida

Interested candidates can connect on 9696598664(timings 11AM-2 PM) or you can share resume on the same WhatsApp number anytime.

Regards,

Shaheen Ayub

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