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Shining Stars Institution & travels
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Customer Care Executive

Customer Care Executive

Shining Stars Institution & travels

0 - 1 years

1 - 3 Lacs

Noida Gurugram Delhi / NCR

Posted:2 months ago| Platform:

Apply

Skills Required

BPO Customer Care Blended Process Communication Skills Flexible Non Voice Process Adaptability Empathy Voice Process Chat Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Job Seekers, Greetings from Shining Stars IPTL, Are you looking for a career change from a education background? We have a great opportunity waiting for you. Interested candidates can apply/ call- 9214101672(Nishee). Location- Gurgaon, Delhi, Noida. Salary- UPTO 3 LPA Requirement-Undergraduate/Graduate/Fresher/Experience. Role & responsibilities Answer inbound calls or respond to customer messages. Listen actively to understand customer needs and concerns. Resolve customer issues quickly and efficiently. Escalate complex cases to supervisors or specialist teams when necessary. Follow up on unresolved cases to ensure customer Satisfaction. Perks & Benefits 5 / 6 Days of working will be there Both side cabs will be provided by the company. Quarterly bonus will be an add on to their basic salary. Retention bonus of u to 16k will be be provided according to the performance Interested candidates can apply/call-9214101672(Nishee). #hiring #job alerts #customerservices #bpo #newjoiners #immediate joiners # vacancy #graduate.

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Customer Care Executive