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Customer Care Executive

Customer Care Executive

Niftel Communications

0 - 3 years

1 Lacs

lucknow

Posted:-1 days ago| Platform:

Apply

Skills Required

customer support excellent communication in english communication skills inbound voice process fluent english time management problem solving chat support customer handling interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Associate

Full Time (WORK FROM OFFICE)

Location: Jopling Road, Hazratganj

Salary: 13,000 to 15,500 (in-hand, with no deductions)

Working Hours: 9 hours login + 1-hour break

6 working days/week, with 1 rotational week off

Shift Timings:

Rotational shifts (Day, Evening, Night, Midnight)

Female: Day rotational shifts

Male: Evening, Night, Midnight shifts

Key Responsibilities:

Efficiently handle and resolve customer inquiries.

Provide excellent support through both chat and voice processes.

Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner.

Strong decision-making ability, especially when working under pressure.

Key Requirements:

12th Pass or higher

Minimum age: 18+

Ability to work from the office

Strong communication, decision-making, and interpersonal skills

Ability to work under pressure in a fast-paced environment

Contact:

For more details, please contact

HR Akshita- 81890 11192

HR Aleena- 81880 84180

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Customer Care Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Job Title: Customer Support Associate

Full Time (WORK FROM OFFICE)

Location: Jopling Road, Hazratganj

Salary: 13,000 to 15,500 (in-hand, with no deductions)

Working Hours: 9 hours login + 1-hour break

6 working days/week, with 1 rotational week off

Shift Timings:

Rotational shifts (Day, Evening, Night, Midnight)

Female: Day rotational shifts

Male: Evening, Night, Midnight shifts

Key Responsibilities:

Efficiently handle and resolve customer inquiries.

Provide excellent support through both chat and voice processes.

Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner.

Strong decision-making ability, especially when working under pressure.

Key Requirements:

12th Pass or higher

Minimum age: 18+

Ability to work from the office

Strong communication, decision-making, and interpersonal skills

Ability to work under pressure in a fast-paced environment

Contact:

For more details, please contact

HR Akshita- 81890 11192

HR Aleena- 81880 84180

More Jobs at Niftel Communications