Customer Care Executive

Infiniserve IT Solution Pvt Ltd

0 years

2 - 3 Lacs

gurgaon

Posted:5 hours ago| Platform: GlassDoor logo

Apply

Skills Required

service communication chat presentation planning

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our Customer Service team. The ideal candidate should be able to handle customer interactions efficiently and ensure excellent service delivery across all communication channels.

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
Identify and assess customer needs to ensure complete satisfaction.
Maintain accurate records of all customer interactions and transactions.
Process customer accounts and manage related documentation.
Follow company communication procedures, service guidelines, and policies.

Required Skills & Qualifications:

Bachelor’s degree in any discipline (preferred).
Proven customer support or client service experience is an advantage.
Excellent verbal and written communication skills.
Strong presentation and interpersonal abilities.
Experience in Telecom, BPO, or Telesales industry will be a plus.
Fluency in English and Hindi is mandatory.
Freshers and experienced candidates are both welcome to apply.

Location - Gurgaon/Noida

How to Apply:

Email: alka@infiniserveitsolutioninc.com
Contact: 9430856675

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹27,000.00 per month

Benefits:

Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.