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Atlas Copco (India) Private Ltd.
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CTS_Sales_Support Centre_ Sr. Proposal Engineer

CTS_Sales_Support Centre_ Sr. Proposal Engineer

Atlas Copco (India) Private Ltd.

0 years

0 Lacs

calcutta

Posted:2 weeks ago| Platform: GlassDoor logo

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Skills Required

development strategy support service collaboration connect data management documentation resolve coordination reporting compliance vision code learning communication compressor marketing engineering compensation

Work Mode

On-site

Job Type

Part Time

Job Description

CTS_Sales_Support Centre_ Sr. Proposal Engineer

Functional area: Sales

Country: India

City: Ahmedabad / Kolkata /Pune/Hyderabad

Company name: Atlas Copco (India) Private Ltd.

Date of posting: Oct 16, 2025

Your role

Business Development

To be responsible for the execution of regional strategy pertaining to CTS
Support to sales as well as operations
Follow-up with customers and dealers to acquire orders.
Follow-up and virtual meetings with key accounts to meet monthly targets and help them achieve targeted level of business with end customers, to achieve a business level in line with installed machine population base.
Carry out Tele sales, mailer campaigns, and generate leads for Aftermarket products, timely renewals of Existing Service plans.
Work on allocated leads, generate leads, analyse the installed base and customers, generate offers for: Sales of spare parts, Ad –hoc, fixed price, element business, standard service plans to customers and all potential customers.
Experience of territory handling and good collaboration among the team.
Fixed price quote creation through CPQ and update the C4C proactively.
Direct Sales order booking as allocated sales engineers.
Dealers order booking through shop online (AC Connect) with the help of CSO.
S2M orders booking and execution with close monitoring.
Good collaboration with the zonal planner and central planner
Service plans renewal lead and conversion ratio
MAM2 leads and actions within 24 hrs
Back-office support to all zonal CSOs / Proposal / Internal Sales Engineer
Expectations of internal and external stakeholders for prompt actions on many queries
RMA process and control with the help of CSOs
Installed base and quality data management with Shiraj Shaikh and co-ordination with SSEs
E-tendering and documentation support to zonal CSOs & SSEs.
ISC related cases and co-ordination with zonal team.
CTS sales customer complaints handling, if escalated due to any reason.
Documentation (BG, PBG, SD, CPBG) work of Govt. customers and fulfil the compliances, which are marked to Pune registered office only.
Service Plan agreements and re-validation with legal & BC team for timely service payment collection.

Customer Relationship

Collect customer feedback on service (direct, indirect, and dealers)
Analyse escalated customer-related problems and work with service to resolve them.
Analyse factors causing dissatisfaction among customers.
Review measures and take corrective action in coordination with Zonal Manager/ reporting manager.
Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction.
Maintain regular contact with all customers.
Liaise with colleagues handling field Aftermarket sales to coordinate activities where appropriate and ensure that sales are obtained, and a high level of customer satisfaction is maintained.
NPS follow-ups with the help of zonal CSO / Internal sales and sales team

Compliance with Corporate Guidelines

Follow in letter and spirit the Atlas Copco Vision, Mission, and core values.
Talent framework competencies
Comply with the Atlas Copco Business Code of Conduct
Comply with the policies and procedures communicated from time to time.
Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture

Mission

To generate business of service products from the allotted territory with the help of sales team in line with the potential of installed base with an objective of achieving CTS growth targets within the CTS structure and guidelines. Plan and priorities sales activities towards achieving agreed business aims, especially managing personal time and productivity.

To succeed, you will need

Knowledge and Educational requirements:

Be willing to develop yourself by learning new skills and increasing your knowledge of our products, systems and the company’s market and operation.
Ability to cope with large sums of information and to create, in partnership with a multi-layered organization, well-defined plans, which will be easily communicated and implemented.
Strong verbal and written communication skills in English, with the ability to deliver messages to stakeholders at any level inside and outside of the organization.
Must have a solid comprehensive of the compressor technique business, with proven sales and marketing experience in the compressor industry.

Experience Requirements:

Minimum 6-7 experience in CTS sales/operations or relevant experience in CTS products
Degree /Diploma in Engineering or graduation in any stream with focus on Skill set for business perspective and growth mindset.

Personality requirements:

Firm believer that there is always a better way of doing things.
Resourceful/ Enthusiastic/ Open-minded.
Result Oriented.

In return, we offer

Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being

Job location

Ahmedabad / Kolkata /Pune/Hyderabad, India

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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