CRM Specialist

The CRM Specialist role requires at least 1 year of experience, preferably with a Degree qualification. This is a Full-time position offering a salary as per industry standards. Responsibilities: - Develop and implement CRM strategies to enhance customer retention, foster brand loyalty, and elevate the company's brand value. - Ensure proper segmentation of the customer database for targeted marketing activities. - Manage CRM data governance, including data standards, audits, structures, user access rights, and reporting. - Strategically plan, execute, and evaluate the performance of CRM program strategies within internal teams. - Update and maintain stakeholder records in the CRM system. - Lead retention campaigns from ideation to analysis, overseeing the entire process. - Ensure the CRM system supports an effective sales funnel. - Analyze market reports to identify relevant marketing trends for the business. - Troubleshoot software or user errors to optimize the interaction between people and technology. Benefits: - Provident Fund - Performance bonus Skills and Qualifications: - Proven experience as a CRM specialist. - Proficiency in CRM and analytical systems. - Familiarity with online marketing methods and best practices. - Bachelor's degree in an analytical field (Maths, Economics, Engineering, Statistics, etc). - Strong organizational skills to manage multiple demands from marketing, sales, customers, and management. - Excellent mathematical abilities to analyze reports and handle extensive data sets. - Attention to detail to ensure the integrity of CRM data. - Commercial awareness to understand the target market and tailor campaigns accordingly. - Effective communication skills and customer-focused attitude. - Ability to promote urgency, openness to new ideas, diversity, integrity, customer focus, and respect. For further details, contact: - Phone: 7305192484 - Email: hr@vamosys.com,