CRM Specialist

As a CRM Specialist at the company, your role will involve planning and delivering CRM strategies to retain existing customers and expand the brand value. Your key responsibilities will include: - Segmenting the customer database for targeted marketing activities - Overseeing CRM data governance including data standards, audit, structures, user access rights, and reporting - Strategically planning, executing, and assessing the performance of CRM programs - Updating and maintaining stakeholder records in the CRM system - Leading retention campaigns from conceptualization to analysis - Ensuring an effective sales funnel in the CRM system - Analyzing market reports to identify relevant marketing trends - Troubleshooting software or user errors hindering technology efficiency Qualifications and skills required for this role: - Proven work experience in CRM - Technical expertise in CRM and analytical systems - Knowledge of online marketing methods and best practices - Bachelor's degree in an analytical field (Maths, Economics, Engineering, Statistics, etc) - Strong organizational and mathematical skills - Attention to detail for managing CRM data integrity - Commercial awareness for designing targeted campaigns - Strong communication skills and customer-oriented attitude Additionally, the company offers benefits such as Provident Fund, a morning shift schedule, and performance bonuses. For any further inquiries, you can contact us at: - Contact number: 7305192484 - Email id: hr@vamosys.com,