CRM Manager

Company Description

At Plus Markets, we empower traders to turn their skills into income without risking personal capital. Our simulated trading platform offers real payouts, seamless execution, and dedicated support. As a trusted proprietary trading firm, we provide fair challenges, cutting-edge technology, and a system rewarding discipline and performance. We are committed to redefining full-time trading with real opportunities for serious traders. Join us as we build the future of funded trading.

Role Description

This is a full-time remote role for a CRM Manager. The CRM Manager will be responsible for managing customer relationships, analyzing customer data, and segmenting markets. Additional responsibilities include developing strategies to improve customer loyalty, overseeing CRM project management, and collaborating with sales and marketing teams to implement effective solutions. The CRM Manager will ensure that interactions are data-driven and contribute to the company's overall customer retention and satisfaction goals.

Qualifications

• Analytical skills and experience in data analysis
• Excellent communication skills and ability to work effectively with sales teams
• Experience in market segmentation and customer relationship management
• Project Management skills, with the ability to plan, execute, and oversee CRM projects
• Strong organizational skills and attention to detail
• Ability to work independently and remotely
• Experience with CRM software and systems
• Bachelor's degree in Business, Marketing, or related field