Crm Executive

Stratexp Reality Llp

1 - 3 years

2 - 4 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

real estate customer handling crm software customer relationship crm management calls handling telesales sales management ms office post sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: CRM Executive

Company: STRATEXP REALITY LLP

Location: Pune

Employment Type: Full Time

Experience Required: 13 Years

Job Summary:

STRATEXP REALITY LLP is seeking a proactive and detail-oriented CRM Executive to manage post-booking client interactions. The role involves maintaining customer relationships, coordinating payment follow-ups, managing slab-wise disbursement schedules, and assisting in agreement documentation to ensure a smooth customer experience.

Key Responsibilities

Act as the primary point of contact for clients after booking is completed.
Follow up with clients for timely payments as per the agreed schedule.
Coordinate slab-wise disbursement with clients and financial institutions.
Ensure all required documents and agreements are signed and submitted on time.
Maintain and update customer information accurately in the CRM system.
Coordinate internally with sales, accounts, and legal teams for smooth processing.
Handle customer queries and resolve concerns professionally and promptly.
Prepare regular reports on customer payment status, pending documentation, and escalations.

Bachelors & Masters degree in any discipline.
Minimum 1 year of experience in CRM, customer service, or real estate coordination.

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