Crm Executive

Shree Naman Developers

3 - 7 years

3 - 6 Lacs

mumbai mumbai suburban

Posted:14 hours ago| Platform:

Apply

Skills Required

real estate registration customer handling follow ups crm software crm management post sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Client data management:
Update and maintain the CRM system with all client information and track client interactions.
Documentation and paperwork:
Handle all post-booking paperwork, including the Buyer's Agreement, payment receipts, demand letters, and possession letters.
Client communication:
Conduct welcome calls and emails, answer client queries via phone and email, and follow up on outstanding documents.
Post-sales support:
Manage and resolve customer complaints and concerns related to documentation and possession processes.
Coordination:
Work closely with sales and other departments to ensure a seamless handover from sales to after-sales.
Reporting:
Prepare regular reports on sales activities and client feedback for management.
Process improvement:
Assist in developing and executing strategies to improve customer loyalty and retention.
Payment tracking:
Ensure timely payment receipts and follow up with clients on payment schedules and reminders.

More Jobs at Shree Naman Developers

Senior Architect For Real Estate (Bungalow Projects)

Mumbai

11.0 - 20.0 yrs

INR 10 - 15 Lacs

Office Boy

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

3.0 - 8.0 yrs

INR 1 - 1 Lacs

Electrician - (Ambivali Location)

Thane, Karjat, Mumbai (All Areas)

5.0 - 7.0 yrs

INR 2 - 4 Lacs

Project Manager - (Ambivali location)

Thane, Mumbai (All Areas)

10.0 - 15.0 yrs

INR 8 - 10 Lacs

Construction Supervisor - (Ambivali Location)

Thane, Mumbai (All Areas)

5.0 - 7.0 yrs

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.