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CRM Executive

Samyak Properties And Infrastructure

5 - 10 years

3 - 5 Lacs

sonipat

Posted:1 hour ago| Platform:

Apply

Skills Required

customer relationship handling customer queries client coordination solving queries customer interaction customer complaints query resolution client satisfaction

Work Mode

Remote

Job Type

Full Time

Job Description

Job Purpose:

Key Responsibilities:

Manage customer documentation, booking forms, and agreements.
Coordinate with finance for timely demand letters, collections, and receipts.
Provide regular updates on construction, possession timelines, and approvals.
Resolve customer queries and grievances promptly.
Assist in handover formalities and possession process.
Maintain customer database and track interactions in CRM software.
Support sales and marketing in referral programs and customer events.

Desired Qualifications & Experience:

Graduate in Business Administration/Commerce.
37 years’ CRM/customer handling experience in real estate.
Knowledge of RERA processes, documentation, and customer service.
Proficiency in MS Office and CRM tools.

Competencies:

Excellent communication and interpersonal skills.
Customer-centric approach.
Organized and detail-oriented.
Problem-solving ability.

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Samyak Properties And Infrastructure

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