CRM Executive

Suraksha Smart City

0 years

3 - 4 Lacs

nalasopara mumbai maharashtra

Posted:6 hours ago| Platform: SimplyHired logo

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Skills Required

in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Manage customer inquiries, follow-ups, and communication through CRM systems.
Maintain and update customer records, documentation, and project-related details in the CRM database.
Coordinate with sales, finance, and technical teams for customer requirements, updates, and issue resolution.
Handle post-sales activities such as allotment letters, payment schedules, agreements, and documentation.
Track customer payment timelines and send reminders for due payments.
Assist in preparing MIS reports, dashboards, and customer status updates for management.
Support in organizing site visits, customer meetings, and handover activities.
Address customer grievances professionally and ensure timely resolution.
Ensure high levels of customer satisfaction and maintain strong client relationships.
Follow up on pending documents, agreements, and KYC requirements from customers.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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