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1 - 5 years
3 - 7 Lacs
Mumbai
Work from Office
Franchise Sales Executive (CRM/Dialer) Overview The Franchise Sales Executive plays a pivotal role in the growth and expansion of the organization through strategic franchise sales efforts. This position is essential to the company as it involves identifying potential franchisees, managing relationships, and converting leads into successful franchise agreements. Utilizing advanced Customer Relationship Management (CRM) tools and dialing systems, the Franchise Sales Executive will not only aim to achieve sales targets but also enhance brand presence within the market. This role requires a driven and customer-centric professional who can navigate the complexities of franchise operations while providing excellent support and guidance to potential franchisees. The Franchise Sales Executive will be responsible for promoting unique business opportunities, understanding market trends, and showcasing the advantages of the franchise model. The position offers the chance to work in a dynamic environment, offering significant growth opportunities while contributing directly to the organization s success. Key Responsibilities Identify and target potential franchise leads through various channels. Utilize CRM tools to track interactions and manage the sales pipeline effectively. Conduct thorough market research to understand industry trends and identify new opportunities. Conduct presentations to potential franchisees, showcasing the benefits of the franchise. Develop and maintain strong relationships with prospects and existing franchisees. Respond to inquiries and provide accurate information about franchise offerings. Negotiate contracts and terms with prospective franchisees to close sales. Develop sales strategies to effectively reach franchise targets. Participate in franchise expos and networking events to promote the brand. Meet and exceed monthly and quarterly sales goals. Provide post-sale support and guidance to ensure franchisee success. Maintain comprehensive knowledge of the franchise offerings and company policies. Prepare reports on sales activities, lead generation, and market feedback. Work closely with the marketing team to develop promotional materials. Stay updated on industry developments and competitor activities. Conduct follow-ups with leads to nurture relationships and drive conversions. Required Qualifications Bachelors degree in Business, Marketing, or related field. Minimum of 3 years of experience in franchise sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong proficiency in using CRM software and dialing systems. Excellent communication and interpersonal skills. Demonstrated negotiation and closing abilities. Knowledge of franchise industry standards and practices. Ability to analyze market trends and consumer behavior. Strong organizational and time management skills. Willingness to travel as needed for face-to-face meetings. Customer-focused mindset with a passion for sales. Experience in preparing and delivering presentations. Ability to work independently and as part of a team. Strong problem-solving skills and adaptability. Familiarity with digital marketing strategies is a plus. Proficient in Microsoft Office Suite.
Posted 2 months ago
2 - 4 years
4 - 6 Lacs
Mumbai
Work from Office
Sales Executive (CRM/Dialer) The Sales Executive plays a crucial role in driving the sales efforts of the organization, particularly through Customer Relationship Management (CRM) systems and dialer technology. This position is integral in establishing and nurturing client relationships, understanding their needs, and providing tailored solutions. Leveraging a combination of sales expertise and technological proficiency, the Sales Executive will manage leads, implement effective follow-ups, and close sales deals while contributing to overall revenue growth. In a competitive marketplace, the ability to analyze customer data and market trends will be pivotal in maximizing sales opportunities. This role requires a proactive individual with excellent communication skills, who can collaborate effectively within a team and independently prioritize multiple tasks. Key Responsibilities: Engage potential clients through CRM systems and dialer technology. Conduct market research to identify new sales opportunities. Follow up on leads generated by marketing strategies. Build and maintain strong client relationships. Understand customer needs and provide appropriate solutions. Prepare and present compelling sales pitches to prospective clients. Negotiate pricing and contract terms effectively. Document all interactions with clients in the CRM system. Analyze sales data to inform sales strategies. Collaborate with marketing and product teams to enhance sales efforts. Meet or exceed monthly and quarterly sales targets. Provide feedback on sales trends and customer preferences. Stay updated on industry trends and competitor activities. Conduct product demonstrations to showcase offerings. Participate in regular training sessions and sales meetings. Required Qualifications: Bachelor s degree in Business, Marketing, or related field. 2+ years of experience in sales, preferably in a similar role. Proficient in CRM software and dialer systems. Strong understanding of sales processes and techniques. Excellent written and verbal communication skills. Demonstrated capability to meet and exceed sales targets. Solid negotiation and closing skills. Aptitude for problem-solving and critical thinking. Ability to work in a fast-paced environment. Strong organizational and time management skills. Familiarity with data analysis and reporting. Proven ability to work independently and collaboratively. Adaptable to changing market conditions. Knowledge of industry trends and competitive landscape. Experience in customer service is a plus.
Posted 2 months ago
2 - 5 years
4 - 7 Lacs
Chennai
Work from Office
DRA Projects Pvt Ltd is looking for Executive - CRM to join our dynamic team and embark on a rewarding career journey. CRM System Management : Oversee the CRM platform, ensuring data accuracy, completeness, and integrity. Manage user access, permissions, and customization of the CRM system. Data Entry and Maintenance : Enter and update customer information, interactions, and transactions in the CRM database. Ensure data consistency and cleanliness through regular audits and maintenance. Reporting and Analysis : Generate reports and analyze data from the CRM system to provide insights into customer behavior, trends, and preferences. Track key performance indicators (KPIs) related to customer engagement and sales activities. User Training and Support : Provide training and support to users on the CRM platform, addressing queries and ensuring proper utilization. Assist in troubleshooting CRM-related issues and providing technical support. Strategy Implementation : Collaborate with marketing, sales, and customer service teams to align CRM strategies with business objectives. Implement strategies to enhance customer engagement, retention, and satisfaction based on CRM data insights. Qualifications : Bachelors degree in Business Administration, Marketing, Information Technology, or related field. Previous experience working with CRM systems (such as Salesforce, HubSpot, Zoho, etc. ) and familiarity with CRM best practices. Analytical skills and proficiency in data analysis tools to derive insights from CRM data. Strong communication skills to collaborate with cross-functional teams and provide CRM-related training and support. Detail-oriented with the ability to maintain accurate and organized CRM records.
Posted 2 months ago
2 - 3 years
2 - 3 Lacs
Chennai
Work from Office
Viva Housing is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Strong communication and negotiation skills Customer-focused approach Ability to work under pressure and meet targets Basic knowledge of CRM software and MS Office A proactive and self-motivated attitude
Posted 2 months ago
1 - 2 years
4 - 5 Lacs
Ahmedabad
Work from Office
To prepare quotation / commercial offer as per requirement of customer To create and fill vendor registration forms To communicate with customer in regards to submitted quotation Communicate with all departments involved in completing quotations Coordinate with Post Sales Process Team Perform other related duties as requested by supervisor or manager. Candidate Qualifications: 1-2 years of Experience required in the same or relatable field Preferred Qualification: Graduates / Bachelor s Degree Holder Proficiency in Microsoft Office, CRM, ERP and sales software programs Ability to coordinate with various departments at the same time Ability to effectively establish rapport, present information and respond to questions from managers, and clients Good team player, honest, and willing to be cooperative with fellow colleagues.
Posted 2 months ago
0 - 2 years
1 - 2 Lacs
Nasik
Work from Office
Job description: Responsible for business development, proposal management, order closures, customer contracts, customer deliverables and receivables and relationship management for assigned domains and regions. Responsibilities : Convert leads into long-term business relationships, ensuring steady revenue growth. Create compelling proposals and presentations to secure high-value partnerships. Collaborate with teams to develop and execute effective go-to-market strategies. Gather market insights and client feedback to enhance our offerings and services. Set and achieve ambitious sales targets in domestic and international markets. Build and maintain strong partnerships with international clients, ensuring alignment with company goals. Required Skills Qualifications: Strong ability to convince and close deals effectively. Proven success in lead generation and client conversion. PSelf-motivated, results-driven, and a team player. Experience with CRM tools and business analytics preferred Excellent communication, negotiation, and persuasion skills.
Posted 2 months ago
1 - 5 years
1 - 5 Lacs
Chennai
Work from Office
We are looking for a Customer Relationship Management (CRM) Executive to manage and enhance customer interactions, drive engagement, and improve customer satisfaction. The ideal candidate should have excellent communication skills, data management abilities, and a customer-centric approach. Key Responsibilities: Handle customer inquiries and resolve issues promptly. Maintain and update customer databases using CRM software. Follow up with leads and existing customers to improve retention. Coordinate with sales and support teams to ensure seamless customer experience. Generate reports and analyze customer feedback for service improvement. Customer Relationship Management, Crm Software
Posted 2 months ago
1 - 3 years
1 - 4 Lacs
Jaipur
Work from Office
Handle customer interactions and provide prompt assistance for queries and complaints. Coordinate with customers for payment schedules, document submission, and other formalities Generate demand letters, payment receipts, and follow up on pending payments. Maintain and update customer records in CRM software or ERP systems. Assist in the preparation of agreements, registrations, and other documents. Ensure smooth coordination between customers and internal departments. Support the organization of customer events and handover ceremonies. Provide regular updates to the Manager-CRM on customer statuses and issues. Assist in preparing reports and presentations as needed. Qualifications and Skills: Bachelor s degree in Business Administration, Marketing, or a related field. 1-3 years of experience in CRM or customer service, preferably in real estate. Good communication and interpersonal skills. Proficient in MS Office and CRM tools. Customer-oriented mindset with attention to detail.
Posted 3 months ago
1 - 3 years
2 - 4 Lacs
Bengaluru
Work from Office
ABHEE DEVELOPERS is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyalty Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives Ensuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots
Posted 3 months ago
0 - 2 years
3 - 6 Lacs
Chennai, Pune, Delhi
Work from Office
Aster Medcity is looking for Executive CRM to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports Processing requisition and other business forms, checking account balances, and approving purchases Advising other departments on best practices related to fiscal procedures Managing account records, issuing invoices, and handling payments Collaborating with internal departments to reconcile any accounting discrepancies Analyzing financial data and assisting with audits, reviews, and tax preparations Updating financial spreadsheets and reports with the latest available data Reviewing existing financial policies and procedures to ensure regulatory compliance Providing assistance with payroll administration Keeping records and documenting financial processes
Posted 3 months ago
3 - 8 years
4 - 7 Lacs
Kochi
Work from Office
Design, maintain and supply content for the organization s website Formulate strategies to build lasting digital connections with customers Build contacts with potential clients to create new business opportunities. Follow up, team meetings, monitoring the progress. Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets. Researching the needs of other companies and learning who makes decisions about purchasing. Follow up prospective clients/lead database updates. Maintain knowledge of all product and service offerings of the company. Follow company guidelines and procedures for the acquisition of customers, submission of tenders/proposals etc. Maintaining fruitful relationships with existing customers. Ability to understand technical systems and expert in closing the deals. Handling Social Media Profiles Skills Qualifications Proficient in MS Office Suite and CRM solutions. Organizational and Marketing Administrative Skills Proven Ability to Communicate Information in An Effective and Professional Manner Excellent Interpersonal and Written Communication Skills in English Good Computer Keyboard Skills, Preferably Including Word Processing, Databases, Spreadsheets Ability to Work Effectively and Extremely Accurately Under Pressure Ability to Work as Part of a Team High Level of Day-To-Day Autonomy in Discharging Responsibilities Apply Online Enter Your Name * Enter Your Mobile Number * How many years of experience do you have 0 - 1 Years 1 - 2 Years 3 + Years Highest Educational Qualification * Number of Gap Years (If any) Expected Salary * Upload Your Recent CV * only pdf files are supported
Posted 3 months ago
0 - 1 years
3 - 7 Lacs
Kochi
Work from Office
Build contacts with potential clients to create new business opportunities. Follow up, team meetings, monitoring the progress. Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets. Researching the needs of other companies and learning who makes decisions about purchasing. Follow up prospective clients/lead database updates. Make cold calls, emails connections for new business leads. Maintain knowledge of all product and service offerings of the company. Follow company guidelines and procedures for the acquisition of customers, submission of tenders/proposals etc. Maintaining fruitful relationships with existing customers. Ability to understand technical systems and expert in closing the deals. Handling Social Media Profiles Skills Qualifications Proficient in MS Office Suite and CRM solutions. Organizational and Marketing Administrative Skills Proven Ability to Communicate Information in An Effective and Professional Manner Excellent Interpersonal and Written Communication Skills in English Good Computer Keyboard Skills, Preferably Including Word Processing, Databases, Spreadsheets Ability to Work Effectively and Extremely Accurately Under Pressure Ability to Work as Part of a Team High Level of Day-To-Day Autonomy in Discharging Responsibilities
Posted 3 months ago
0 - 2 years
3 - 6 Lacs
Chennai, Pune, Delhi
Work from Office
Aster Pharmacy (India) is looking for Executive CRM to join our dynamic team and embark on a rewarding career journey CRM Strategy:Develop and implement a comprehensive CRM strategy aligned with business goals and customer needs CRM Software Management:Oversee the selection, implementation, and management of CRM software, ensuring its effective utilization by the team Data Management:Manage and maintain accurate customer data within the CRM system, ensuring data integrity and compliance with privacy regulations User Training:Conduct training sessions for team members to ensure proficiency in using CRM tools and understanding best practices Customer Segmentation:Utilize CRM data to segment and target customers effectively, personalizing marketing and communication efforts Campaign Management:Plan and execute CRM campaigns to enhance customer engagement, retention, and satisfaction Analytics and Reporting:Monitor and analyze CRM performance metrics, providing insights and recommendations for continuous improvement Integration:Collaborate with other departments to integrate CRM data with other business systems and processes Customer Feedback:Gather and analyze customer feedback, using insights to enhance the overall customer experience Automation:Implement automation processes within the CRM system to streamline workflows and increase efficiency
Posted 3 months ago
5 - 8 years
2 - 5 Lacs
Pune
Work from Office
SELLABILITY is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyalty Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives Ensuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots
Posted 3 months ago
2 - 3 years
3 - 6 Lacs
Bengaluru
Work from Office
- Developing personalized strategies to enhance customer experiences. - utilizing CRM tools to analyze data, segment audiences, and tailor marketing efforts. - timely communication and proactive engagement strategies. - Feedback loops to gather customer insights, refining our strategies and fostering a sense of community among customers. - Collaborate with senior executives to gather requirements and ensure successful project completion. - Utilize Data Extensions to segment customers across various media platforms and created engaging, responsive email templates - Extract and import data from external systems into CRM, ensuring data integrity and accuracy. Leverage SQL to analyze and filter data, establishing relationships between fields to gain actionable insights.
Posted 3 months ago
2 - 4 years
3 - 5 Lacs
Mumbai
Work from Office
Job Description: Co-ordinate with the agency and Implement the Marketing/ Sales CRM across all departments Provide regular training to all department Designing and modifying work flow to get proper and maximum output Resolving issue and utilizing system to full-fill any additional requirements Generating report and flashing it to management and other stake holders Setting up marketing campaigns and optimizing lead journey to assure ROI is reduced Uploading leads from all marketing sources and monitoring the same
Posted 3 months ago
2 - 3 years
3 - 3 Lacs
Bengaluru
Work from Office
We are hiring for CRM Executive for a reputed Logistic Company. Should have minimum 1 years of experience in Logistic or Ecommerce. Should have experience in B2B Customer service Interested candidates can call to - Swati - 9108382888
Posted 3 months ago
2 - 4 years
8 - 11 Lacs
Mumbai
Work from Office
Act as the main point of contact for customer inquiries regarding real estate projects. Handle calls, emails, and chat inquiries with professionalism and efficiency. Provide accurate information to customers about project details, availability, and other queries. Maintain and update customer data within the CRM system, ensuring records are accurate. Manage customer relationships, from inquiry to post-sale follow-up, ensuring a smooth and pleasant experience. Assist customers in understanding booking processes, documentation, and payment schedules. Address and resolve customer concerns, coordinating with other departments when necessary. Generate reports from the CRM system to track customer interactions and project progress. Keep customers informed about project updates, timelines, and key milestones. Ensure timely resolution of customer complaints and escalate issues when needed. Candidates Profile: Previous experience as a Customer Relationship Executive in real estate is mandatory. Must be based in Mumbai with in-depth knowledge of the real estate market. Proficient in using CRM systems to manage customer data and track interactions. Excellent verbal and written communication skills in English. Strong typing skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Knowledge of the real estate sales process and documentation is essential. Proficiency in replying to emails, speaking to customers. Proficiency in excel, word, PowerPoint 2+ years of experience in customer relationship management, specifically in real estate. Bachelor s degree in Business, Communications, or related fields Key Skills : Crm Post Sales After Sales
Posted 3 months ago
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