CRM Executive

Job Title: CRM Executive (MBA Fresher)
Location: Noida
Job Type: Full-Time
Department: Customer Relations
Reports To: CRM Manager / Marketing Manager

Job Summary:

We are looking for a motivated and detail-oriented MBA fresher to join our team as a CRM Executive. This role involves managing customer relationships, executing CRM campaigns, and supporting customer engagement strategies to improve customer satisfaction and retention.

Key Responsibilities:

• Manage and update customer database in the CRM system .
• Support in planning, execution, and analysis of CRM.
• Monitor and analyze customer behavior and feedback to improve experience.
• Coordinate with sales, Project, and customer service teams to ensure smooth CRM operations.
• Generate reports and dashboards for performance and customer metrics.
• Maintain high standards of data hygiene and accuracy in the CRM system.
• Help resolve customer issues by working with relevant departments and documenting interactions.

Key Skills Required:

• Strong communication and interpersonal skills.
• Basic understanding of CRM concepts and tools.
• Analytical mindset with attention to detail.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Ability to multitask and meet deadlines.
• Willingness to learn and adapt in a fast-paced environment.

Qualifications:

• MBA in Marketing, Operations, or related field (2024–2025 batch preferred).
• B.tech (Mechanical / Electrical) or academic project experience in project coordination/management is a plus.

Benefits:

• On-the-job training and mentoring.
• Opportunity to grow into a full-time CRM/marketing role.
• Exposure to leading CRM platforms and tools.
• Dynamic and collaborative work environment
• Kindly Share your cv : Contact: 8076437829

Please Note:
ONLY FEMALE CANDIDATES CAN APPLY

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person