Credit Control Manager

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Experience

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Job Summary

We are seeking a detail-oriented and proactive Credit Control Manager with 3-5 years of experience, specifically within the travel industry, to manage and streamline our credit control and collections process. The ideal candidate will be responsible for overseeing agent payments, maintaining a healthy cash flow, coordinating with cross-location teams, and leading timely collections and reconciliations.

Key Responsibilities

• Monitor, follow up, and ensure timely collection of payments from agents, vendors, and clients.
• Build and maintain strong relationships with B2B travel agents to resolve outstanding dues and ensure continued business engagement.
• Manage and track Accounts Receivable and Payable with precision.
• Oversee refund processes in coordination with operations and suppliers, ensuring quick resolution.
• Lead and mentor the finance/credit control team, including coordination with staff across different locations, to ensure performance and accuracy.
• Conduct regular reconciliations of agent and vendor accounts to identify and resolve discrepancies.
• Implement effective credit control policies and collection strategies to reduce outstanding receivables.
• Coordinate with the sales and operations teams to validate credit terms and maintain payment discipline.
• Collaborate with airlines and suppliers for financial settlements and dispute resolution.
• Provide input for budget planning and contribute to cost control initiatives.
• Proactively identify process gaps and suggest improvements for enhanced financial efficiency.

Key Skills

• Payment Collection & Receivables Follow-up
• Agent / vendor Relationship Management
• Accounts Receivable & Payable Management
• Vendor & Airline Coordination
• Team Leadership & Cross-location Coordination
• Refund & Dispute Resolution
• Reconciliation & Reporting
• Credit Risk Management
• Good Communication Skills (Hindi Mandatory)
• Negotiation & Problem-solving Abilities
• Proficiency in MS Excel and Financial Software

Why Join BTA?

• Be part of a growing travel agency with exciting opportunities.
• Work in a collaborative and innovative environment.
• Develop your career with continuous learning and growth.

Apply Now!

hr.india@tripbrandsgroup.com

7736455581, 7736459666, 7736450444