Course Advisor

Role Overview

The Course Advisor will be responsible for guiding prospective students through the enrollment process, achieving monthly sales targets, and maintaining accurate lead data in the CRM. The role requires strong communication skills, a consultative sales approach, and the ability to build trust with students and parents.

Key Responsibilities

1. Student Counselling & Conversion

• Handle inbound and outbound inquiries from prospective students.
• Understand student requirements and recommend suitable courses and learning pathways.
• Conduct telephonic, virtual, and in-person counselling sessions.
• Follow a structured admissions/sales funnel to achieve monthly and quarterly enrollment targets.

2. Sales Target Achievement

• Meet or exceed assigned sales/enrollment targets.
• Proactively follow up with leads to maximize conversions.
• Maintain high conversion ratios through effective pitching and relationship building.

3. CRM Management (Preferred Experience: HubSpot / Odoo / Zoho)

• Update and track all leads, interactions, follow-ups, and statuses in the CRM.
• Ensure data accuracy, timely follow-ups, and proper task management.
• Generate basic CRM reports to monitor KPIs like lead stage, conversion %, and follow-up status.

4. Coordination & Reporting

• Coordinate with academic teams regarding batch schedules, course details, and student queries.
• Maintain daily/weekly sales reports and share updates with management.
• Participate in sales meetings, training sessions, and promotional campaigns.

Required Skills & Qualifications

• Bachelor’s degree (any discipline).
• 1–4 years of experience in sales, course counselling, or academic advising.
• Prior experience in an education academy / training institute is an added advantage.
• Good understanding of CRM tools (HubSpot / Odoo / Zoho).
• Excellent communication, persuasion, and interpersonal skills.
• Ability to work under targets and deadlines.
• Strong follow-up skills and customer-first attitude.

Preferred Competencies

• Target-driven mindset
• Strong presentation and product explanation ability
• Problem-solving and objection handling
• Basic reporting and documentation skills
• Preferred Candidates from Allappuzha District.

Key Performance Indicators (KPIs)

• Monthly enrollments achieved
• Lead conversion ratio
• Follow-up discipline and CRM accuracy
• Student satisfaction and complaint-free admissions

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Work Location: In person