Content Writer - Policies and Media Communication

We are seeking a highly detail-oriented Content Writer - Policies and Media Communication, to develop, refine, and maintain organizational policies, standard operating procedures (SOPs), manuals, and compliance documentation.

This role is responsible for ensuring that all written materials align with regulatory requirements, industry standards, and internal governance frameworks.

The ideal candidate should have experience in compliance-driven environments and is skilled in translating complex regulations into clear, actionable, and standardized documentation.

Key Responsibilities

Policy & Procedure Development Draft, revise, and maintain organizational policies, procedures, SOPs, work instructions, and governance documents. Ensure all documents meet regulatory, legal, and industry compliance standards (e.g., ISO, DPDP Act, PCI-DSS, SAR and RBI etc., Structure documents using approved templates and document-control methodologies.

Documentation Management

Manage document versioning, approval workflows, and archival using document-control systems (e.g., SharePoint)

Maintain style standards, terminology, and formatting for all compliance documentation. Conduct periodic reviews to ensure documents remain current, relevant, and compliant with regulatory changes.

Required Skills & Qualifications

Bachelors degree in law, Public Policy, Business Administration, Technical Writing, Communications, or related field. Proven experience in writing policies, procedures, SOPs, compliance documentation, or regulatory reports. Strong understanding of regulatory frameworks relevant to the industry like IT, cyber security, payment gateway and Fintech industries.

Ability to analyze and simplify complex regulatory or legal text. Excellent writing, editing, and document-structuring skills. Familiarity with document control standards, process documentation, and quality management systems. Strong attention to detail, accuracy, and organizational skills.

Qualifications: