Green Energy Solution

Role & responsibilities Client Communication & Telecalling Make outbound calls to potential and existing clients interested in solar installation and financing. Provide detailed information about solar loan schemes, eligibility criteria, documentation requirements, and benefits. Follow up regularly with customers to ensure smooth progression of loan applications and solar installation processes. Maintain strong communication and build trust with clients through timely updates and professional interactions. Loan Application & File Processing Collect, verify, and upload client documents required for solar loan applications. Prepare and complete loan files from start to finish, ensuring accuracy and compliance with company and financial institution requirements. Coordinate with banks, NBFCs, and internal teams to track loan status, approvals, and disbursements. Resolve discrepancies in documentation and assist clients in completing pending requirements. Maintain proper filing systems and ensure secure handling of client data. Computer Operation & Documentation Enter client details, application data, and follow-up records into company software, spreadsheets, or CRM tools. Generate reports related to loan status, client interactions, follow-ups, and conversions. Assist in preparing quotations, proposals, and related documents required for the loan and installation process. Social Media & Online Presence Management Manage the companys social media accounts such as Facebook, Instagram, WhatsApp Business, etc. Upload posts, respond to inquiries, and engage with leads through digital platforms. Coordinate with the marketing team to promote solar products, government schemes, and company services online. Additional Responsibilities Maintain updated knowledge of solar products, government subsidies, and financing schemes. Support the sales team with communication, lead tracking, and customer handling. Ensure confidentiality of customer and company information. Contribute positively to the company’s image and customer satisfaction. Preferred candidate profile