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Job Description

Job Title: Content Writer – Platform

Location: Chennai (Work from Office - Full-Time)

Company: CNESS Software India Pvt Ltd | A unit of CNESS Inc. (Headquartered in Los Angeles - US)

Experience: 3+ years


Why Join CNESS?

We’re not building screens. We’re designing the blueprint for a more conscious world. CNESS is a product that merges design, ethics, and innovation — and we’re inviting a seasoned designer who wants their craft to actually mean something. This isn’t a job. It’s a chance to lead the product design of a global-first platform that’s reshaping how professionals and organisations grow with purpose.


Role Overview

We are looking for a Content Writer who can shape the voice, clarity, and experience of CNESS across all user-facing content. This role will focus on microcopy, onboarding content, best practices libraries, and intuitive instructional flows across our B2C and B2B interfaces. You'll collaborate with Product, Design, Strategy, and Marketing to ensure every user touchpoint — from tooltips to mentorship guides — feels intelligent, helpful, and aligned with our tone.


Key Responsibilities

  • Create all platform content: page content, microcopy, button texts, tooltips, onboarding instructions, and contextual help messages.
  • Develop and maintain sector-specific best practices content and certification knowledge libraries
  • Write success guides, walkthroughs, and user journey scripts for mentors, professionals, and organizations
  • Collaborate with the UI/UX team to provide content design inputs for prototypes and final builds
  • Establish and maintain the tone-of-voice framework across web and mobile platforms
  • Manage documentation, release notes, and platform-based communication content in alignment with product updates


Required Qualifications & Experience

  • 3+ years of experience in writing for websites/platforms, instructional content, or digital platform communication
  • Bachelor's degree in Communications, Journalism, English, Human-Centered Design, or related fields
  • Strong portfolio of work across SaaS, ed-tech, or large digital platforms
  • Exceptional command of English with the ability to write for clarity, simplicity, and emotional engagement
  • Highly collaborative and organized with experience in agile teams


Why Join Us

  • Be part of a once-in-a-generation product that’s creating a new category
  • Work directly with global leaders, strategists, and creative minds
  • Shape the voice of a platform that stands for the greater good
  • Fast-paced, impact-driven culture with high autonomy
  • Early team member at a fast-growing, mission-led startup with global potential


How to Apply:

  • Send your profile and portfolio to:

    careers@cness.co

  • Subject line:

    "Application – Content Writer – Your Name"

  • For any clarifications, reach us on

    +91 75984 46663

    (WhatsApp messages only)

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